Nockolds  Reviews 

972
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and supportive approach, making interactions pleasant and reassuring. Many highlight the exceptional service, noting its efficiency, seamless processes, and the clear, helpful guidance provided throughout. Reviewers frequently commend the quick response times and proactive communication, which contribute to a smooth and straightforward user experience. However, some customers also noted issues with communication, specifically regarding timeline expectations and clarity of information.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, often describing it as professional, smooth,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professionalism,... See more

Response time

People report positive experiences with response times, highlighting prompt, friendly, and professional... See more

User experience

Customers consistently report positive experiences, highlighting clear explanations that built confidence and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Both Jas and Lynn have been amazing throughout a long drawn out, sensitive family matter. Their knowledge and understanding of my situation made me feel at ease during a very hard time for myself and... See more

Company replied

Rated 5 out of 5 stars

Nockolds keep delivering time and time again. I have dealt with multiple members at Nockolds on many aspects of corporate and personal law, and they have always been professional, knowledgeable, an... See more

Company replied

Rated 5 out of 5 stars

Dearest London Nockolds Team, namely: Mario, Emily and Rachel! Thank you so, so much for your professionalism, expertise, and for being quite simply the loveliest lawyers to work with. Today marks a b... See more

Company replied

Rated 5 out of 5 stars

I chose Nockolds as I not only required an excellent solicitors but they also needed to know about Spanish Law. They helped guide me through the legalities of Probate and also knew what Spanish paperw... See more

Company replied


Company details

  1. Lawyer
  2. Employment Attorney
  3. Family Law Attorney
  4. Law Firm
  5. Legal Services
  6. Real Estate Attorney

Written by the company

Nockolds is an award winning leading law firm which is proud to have received many accreditations and awards over the years which reinforces the enthusiasm and passion in every member of the team to provide the very highest standard of legal advice and client care to its clients.

Nockolds' Commitment to Client Service

Written by the company

We're committed to our client satisfaction
We pride ourselves on building strong and close relationships with our clients. These are built on mutual trust and understanding which leads many of our clients to instruct us again when they need legal services. In fact, 96% of our clients would recommend our services to others.

Contact info

4.9

Excellent

TrustScore 5 out of 5

972 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(972)

133 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient

Dalila was quick to respond, informative, and very helpful throughout every step of the process.

March 6, 2025
Unprompted review
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Reply from Nockolds

Hello James, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

Dalila-Official Translations - Great Experience

Dalila-Official Translations
Could not recommend more highly very professional quick and personable
Thanks Dalila

February 28, 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

These guys were great

These guys were great. Had employee agreement legal issues and the team got onto it straight away. Thank you Darren, Rachel and Ella - proactive, efficient and ultimately a great resolution. Would 100% recommend.

March 4, 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to the team.

Rated 5 out of 5 stars

Excellent service and quick delivery

I had the pleasure of working with Dalila from Nockolds for a sworn Spanish translation service. Dalila was friendly, approachable and also incredibly helpful, providing us with really useful information. Her response time was quick, and she made the entire process seamless. I highly recommend Dalila's services for anyone in need of professional sworn Spanish translations!

February 13, 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 1 out of 5 stars

They remove negative reviews

Dear Nockolds Solicitors,

You asked Trustpilot to remove my reviews although you are very aware that everything I have written is accurate - in fact, you responded saying you are aware of the "situation" and then mentioned your positive score here: no surprise if you get negative reviews removed.
As lawyers you should remain truthful and acknowledge that this is what happened.
You are due to respond today to my queries concerning your handling of my data.

It is correct that you gave me incorrect information and failed to provide my data for almost a decade, although you know that you made mistakes with my case and were under a duty of candour.
Now you refuse to provide information you are obliged to give me and I am also waiting to hear why you told me it takes three months to access archived emails when your provider told me it takes around a day.
You are lawyers, you are held to the highest standard of integrity.

Instead of whining about negative reviews and wasting time on getting them removed (temporarily, of course) you should rather invest your energy in dealing with legitimate queries correctly and being transparent about your errors.

I look forward to hearing from you today and can post my email to you, to detail the accuracy of my review.

And no, this comment is not disparaging, it is truthful.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Natasha & team were great!

I would recommend Nockolds with confidence. Natasha, Ella & Scott have been brilliant for my London flat sale. I wanted a quick process and they did their best to facilitate this, thank you to all of you.

February 18, 2025
Unprompted review
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Reply from Nockolds

Hello Lucy, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to the team.

Rated 5 out of 5 stars

Exceptional services

We needed a translator registered with the Spanish ministry of affairs. We contacted Dalila as we needed documents translated in a very short time-frame. From the point of contact to receiving the documents the duration was 4 days. We found Dalila very helpful, professional & knowledgeable.
WE have no hesitation in recommending and using Dalila services again.
Thank you

February 7, 2025
Unprompted review
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Reply from Nockolds

Hello Mark, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

Excellent and professional experience

Excellent and professional experience. Everything worked out perfectly fine. 101% recommended with Dalila.

February 3, 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

How to do your job well

Everyone was very polite and polite.
Making an appointment was easy and prompt.
Katie who was my solicitor was extremely helpful and she explained everything so that me as a very confused lady could understand, the young lady with Katie was also very helpful.
All round good service 😊

January 9, 2025
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Katie.

Rated 5 out of 5 stars

Their attitude was friendly and…

Their attitude was friendly and professional.

October 15, 2024
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Nockolds were great throughout the…

Nockolds were great throughout the whole house selling/buying process and couldn’t do enough for us to get everything through before a tight deadline.

December 18, 2024
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Reply from Nockolds

Hello Chloe, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Mr Michael Henry acted as my solicitor…

Mr Michael Henry acted as my solicitor for eighteen months. He was always very approachable and professional in dealing with my case. He made me feel at ease and that a resolution would be found.
Michael Henry made a difference during a very difficult time in my life, would highly recommend him to anyone who needed help.

November 14, 2024
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Reply from Nockolds

Hello Jackie, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Michael.

Rated 5 out of 5 stars

Great service

Always had a great service with very helpful professionals.

February 6, 2025
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Everyone is always friendly and helpful…

Everyone is always friendly and helpful and a special mention to Kristina who was very efficient and informative throughout the process

January 10, 2025
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Kristina.

Rated 5 out of 5 stars

They did a new Will for me

They did a new Will for me Every thing was done very efficiently without any problems.

December 10, 2024
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Reply from Nockolds

Hello David, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Great!

Dalila was great! Had a quick turnaround too. Highly recommend.

January 24, 2025
Unprompted review
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Reply from Nockolds

Hello Jack, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

Completely amazing service

Completely amazing service. I first emailed at 10.00am in the morning and was contacted in less that 10 minute's, then I sent my file through for translation about 10.45am. It was translated and emailed back to me by 2.30pm. Then hard copy delivered at 10.05am the following morning via. Royal Mail Special Delivery. Could really not ask for more. Absolutely brilliant. Very reasonable priced as well. I highly recommend this company
David Gomm

January 23, 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Translation service

Dalila made to whole process effortless and stress free, documnet was deliveryed on time and was exactly what i needed.
Dalila went beyond the normal level of service answering my more stranger questions.
I would recommend this service.
thank you very much.

January 24, 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Professional and knowledgeable

Rachel and Carissa supported me through a redundancy at work. I can not fault the process or support provided. They were very prompt to respond to my initial requests and provided key insights helping me through the process. Thank you

January 20, 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Great team

Mario and team have helped us with conveyancing on several occasions and always provide a fantastic service - prompt communication, thoughtful advice, and always leaving us confident that no time is being wasted. We'd strongly recommend them.

January 16, 2025
Unprompted review
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Reply from Nockolds

Hello Nathan, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along.

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