No Frills Reviews 

No Frills used to be my #1 store. Prior to the pandemic the location in P Colborne has gone downhill and its gotten worse. The employee are stocking the shelves, bins and blocking the aisle talking and dont care the customers have to back track the aisle and go down another isle. All the time. The shelves are always MT even before the pandemic. You ask the workers, most of the time they will bring it out from the back. The milk, never buy - there is either pin holes in the bags or its bad milk. Tired of it, mentioned it to one cashier, did not ask for a refund on the last 2 bags I purchased at the same time we only were able to use 2 individual bags just asked for the manager be told and I will buy elsewhere in the future. They told me that they are aware of the problem, have not made any changes and they they dont even buy milk there, they go elsewhere.

Hi
The NOfrills it’s my favourite stores. Sep 16 2021 I was there ( Nova Scotia Dartmouth)to my my groceries . I got my need go the cashier to pay . I’m 3 parsons . I ahad me 2 parson .I notice the girl cashier not talk anything . not Evan said (hi) who ahed me same she didn’t talk it’s kind of rude it’s not a good customer service.
She looks like International student ( my guess)
Please you guys hiring international student teach them . customer discipline and friendly service and tel them it’s Nova Scotia
Thank

No complaints about the cleanliness and Tasha is always very helpful I shop here every week

Today I have very bad experience with the one of the nofrills employee,at Yonge and sixteen, Richmond Hill Ontario. I asked him about the item price which I could not see, but the guy response was very rude and inappropriate and he didn't solve my problem but they way he treated me was extremely ridiculous and was making jokes of my beard.At that time I was so shocked. Then I contacted the manager named Enzo TaTangelo but his response was also not good but said I will talk to him later! So I m extremely disappointed with the behavior of the employee .this was a unique type of racism against me but what I can do nothing!!!!!

I have been disappointed and upset by the deception of no frills advertisements of late. Although they are promoting "buy local" and have Canadian labels throughout the flyers and in front of produce in the store, when I look at the label on the actual produce I find that it usually comes from the USA! If that is all that is currently available I certainly understand needing to sell a different product, however I am offended by the outright deception of advertising something that will not be available!!!! I am very happy to pay more in order to support Canadian producers and have walked out of a store without purchasing anything when the flyer is misleading.

No Frills Oshawa Simcoe Street. This has to be the worst store owner. Angry we used the self check out 6 registers no one there. She was mad we had 17 items. 1 to 16 items please. I quit going 2 yrs ago when Covid started because of the filth of the whole place. So I should have just walked out when she started counting. She needs to retire no skills whatsoever. Won't be back!

Manager seldom seen , issues with frozen shrimp and fish , bags full of snow , some thawed on top. Old code dates on milk , bbf on 4litre homo one or 3 days,
Hard to find staff , moving on had enough

I contacted what I thought was the customer service department of No Frills to let them know about a product bought three days again at NoFrills Cobourg. My original search was for an email address so I could include photos of the peeled potatoes; no addresses were given on either the direct store site, or the No Frills general site, but there was a link to an online customer service chat line. When I contacted them I first asked for an email address; the rep wanted to know more about the problem, so I explained; when asked if there was any more info to share before she referred me to “someone who would certainly be able to help me” I replied that I would prefer a direct contact link so that I could send the photos, but apart from that there was no more info I wished to add. I was then sent along to JustAsk, I believe it was called, which would charge me $5.00 (supposedly fully refundable, but no explanation how!) to answer my query. Not my idea of responsible customer service, and very disappointing - I have had some qualms about the Loblaws brand in general and this has certainly only amplified them!

I dont recommend no frills. Poor customer service with rude staff. Cashiers and manager are unprofessional with Creditor manner attitude. It's a big mistake shopping from no frills stores.

The worst customer service I have ever seen. I visit No Frills on highway 7 and warden, 8601 Warden Ave., Markham, ON L3R 0B5 on Wednesday, July 07, 2021.

Cashier and supervisor was super rude, I got the skinless chicken breast bone-in and I wanted to price match with the same thing at food basic. When I show the advertisement to the cashier, she said I can't do it. She passed me to the other cashier, and he said it's not the same product, I told him I want to talk with your manager. He called someone. After 15 minutes someone came (Rag) and I asked are you manager? He said yes. He said I can't  do the price match, I was surprised and upset. I told that I want to call the head office because I know the policy, then he (rag) said I'm not the manager. He was kidding me, then he called the manager. Finally, manager (Chris) came. I explain that I have the advertisement and I want to price match with this, but he denied my request. First he said they are not the same after I show him they are the same he told in the  picture of advertise there are 4 but yours is 5! I told him that it's based on weight not quantity. The advertisement is per kg, not per breast. Again he said no they are not the same (picture are not the same!!!) and I can't do this. While the advertisement description and product I got were the same. I do this all the time. This is no frills policy that they do the price match and this branch denied doing this. They waste my time, stressed me with their attitude and unprofessional behaviour. They don't care about the customers.

No Frillls Management needs to do a better job at their blood street ,Oshawa store location .
I was there on Saturday July 3,2021and there was no one ensuring the safety of their staff and customers as 2 customers were permitted into the store without wearing a mask....this is a COVID restriction!
It should have been left to me a a customer to approach one of the unmasked customer, only to be very abruptly rebuffed for not minding my own business. She was partly right it should have not been up to me to request she follow COVID restrictions !!
When I spoke to one of the staff , I was told the staff were not approaching unmasks customers! Shame on you for that policy ...I will not be back to that store location!!

I am a senior and am starting to get very disappointed in the No Frills store in Innisfail Ab. When receiving flyers on the date of the sale I go very early to shop. A number of times I ask people working in store about a certain item on sale for that week and every single time I've received the reply ,Quote, " we don't have any in.";Very disappointing.. I would like to see head office corporate to actually fix these screw up if they stand behind their flyers.

The manager François De Carvalho located on :

360 MCLEVIN AVE is rude to his employees
. He talks down to his employees. I have been at no frills several times and each time he talks down to his employees...they look intimidated and scared. Francois needs to speak in a dignified way to your workers who are already getting min wage. How about appreciating them ! This store wouldn't exist without these workers. Less with the " I am in control and power and your guys are worthless " attitude. If this continues we refuse to shop at this location! I tried to tell myself this is one time incident but he is always so condescending to the workers. Obviously he will deny and the workers will be too scared to say anything but as a customer he is rude.
Thanks

Very poor customer service and unprofessional way to deal with customers, today I went to pick up items I bought it through App called flash food, after waiting over 20 minutes to get my purchase the staff returned with two missing items and the other two items was ruined, when I ask about it I got bad attitude and get with an answer it’s not our problem and we can’t refund your money , so I can’t get my purchase and I can’t get my money back , what an disappointing experience.

No complaints about the cleanliness, or staff. this is complained about a customer and the store allowing this customer in. under the current situations. customers and staff were wearing masks, which is what is supposed to happen except one woman. who refused and the store allowed her in this should not have happened.

I waited in line until the cashier told me to go to the one behind her. When I went there, the woman yelled at me to go back in line, even though she was free.
I felt really embarrassed, especially since she proceeded to yell at me even as her colleague got free and started helping me.

Anthony Marchese ( King and Jameson, Toronto)

Worst customer service.
the cashier shamed me, bad mouthed about me to other customers, neglect towards damaged products, nasty attitude and forcing customers to come in close proximity to me which is less than 1 meter. The manager sorted out the issue but the cashier made me cry with her ridiculous and bully attitude.
10th may 2021, 11.45am reg:3.

I wanted to us my points and I had $90 worth of points. The guy on cash told me their points system was not working . I ended up having to pay for my groceries. It was money that I was no prepared to spend. I get home and have an email congratulating me on redeeming $90 worth of points. I WAS TOLD I COULD NOT US THEM 😡😡. This happened at No Frills in shediac . Very disappointed with the service. The young guy was not polite at all and was more worried about his hair. Shoulder length and flipping it around . This will be reported to head office

Yesterday I was Treated Very Nasty I was told I was not allowed to go threw the self checkout with my cart in which I one many times before I tried to ask her and ahw was just saying no so I asked for a supervisor that but no way she didn't care then I called for a supervisor in which she came and she was even Worst calling a lyier about the other girl being rude I said then I wouldn't be talking to if I was in the wrong and told her I was done talking and put all my food in a basket from the cart and the worst part they left that cart there while that a was the problem in the first place !!!

Every time I go to the No Frill by me, I am overcharged. If I didn't live a block and a half away, you couldn't pay me to shop there!!!