Komp Reviews 343

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Noisolation are making a truly unique product. The benefits for our (two) families who use Komp, are immeasurable. We have had two in use, for several years. We can call the komp from anywhere, send p... See more

Company replied

Rated 1 out of 5 stars

I’ve looked up for a screen for my grandma online that is simple to use Echo £89 comes up but is too complicated Then Komp! Super simple I assume its also small because why need bigger right?... See more

Company replied

Rated 5 out of 5 stars

As a family we have used KOMP for nearly 6 years. It is as much loved member of our family and helps everyone keep news and conversation current with our 94 year old head of family. It has been invalu... See more

Company replied

Rated 5 out of 5 stars

Excellant customer service and the Komp facilities were so welcomed . my mother was in a care home and this made such a difference to her wellbeing . As well as allowing us to chat to her at any... See more

Company replied

Company details

  1. Computer Hardware Manufacturer
  2. Software Company

About Komp

Written by the company

Komp
Komp is the one-button computer that bridges the communication gap between those that struggle to use modern day technology, and their more tech-savvy family and friends.

Friends and family connect to Komp through an app, from there they send photos, messages and make video calls to Komp, without the user having to do anything at all.


Warm technology
Barriers to using technology are formed both in the physical design of products, and in the interfaces and software that users interact with, at No Isolation we control both the design of the hardware and the development of the software ourselves.

In a world where consumers gradually want to slow down, tune out and focus on true connections, we believe that warm technology stands in healthy opposition to fast moving products that feed on attention and time spent.


Contact info

4.1

Great

TrustScore 4 out of 5

343 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

KOMP - great piece of kit

It was a great piece of kit and enabled the whole family to keep in touch with my mum during covid and beyond.

We all enjoyed using it and uploading our stories for my mum. She loved looking at the pictures, they kept her connected and made her day brighter

May 9, 2023
Unprompted review
Komp logo

Reply from Komp

Hi John, thank you for your 5-star review. We're so happy to hear that Komp made your mums day brighter. Best, Lizette

Rated 5 out of 5 stars

Helped my Dad keep in contact with me…

Helped my Dad keep in contact with me whilst he was in a care home. He was deaf and using the telephone was becoming a problem for him. Being able to see me plus the Komp having a high volume and receive photos and messages brightened his day♥️

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

Invaluable for my mother and me.

We got a KOMP because my mother was in a care home near to my sister's house but far from mine. With KOMP calls several times a week (as well as visits whenever I could manage) I was able to maintain a far better relationship with her as her Alzheimer's worsened towards the end of her life. It was a very valuable service.

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

An excellent product

An excellent product which has enabled video calling for an older and non tech member of the family. The delivery was rapid, the device was easy to set up and use, and the after sales customer support has been absolutely outstanding when there was an Internet connection problem.

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

This will change the quality of my Fathers. Life!

The Komp system has changed my fathers life! At 92 years old no Internet or mobile phone any r
Technology was beyond him .. and very frustrating… I am his only daughter and I live abroad as do his grandchildren and great grandchild … we will now be able to see him daily : )

April 5, 2023
Unprompted review
Rated 5 out of 5 stars

The KOMP is a lifesaver

The KOMP video facility has literally been a lifesaver for my elderly mother. She was 88 when we first organised this for her, and it has meant that family, friends and loved ones, have all been able to keep in touch over the past four years. We looked at every other option to keep in touch, including iPads and smartphones, but all needed some form of intervention from the call recipient. KOMP was the only video facility that didn't need any physical input. We could not recommend this product highly enough – simply outstanding.

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

Easy to use and great value.

I found the KOMP easy to set up, with the help of the care home handyman. Having found out the relevant code number it was possible to use the care home’s WIFI. It’s great being able to leave the volume setting in the same position so there is never a problem with hearing each other. I used the KOMP every day that I was not visiting my mother- we used to sing as an important part of our communication and she loved being able to see my face. Excellent value for money!

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

This is so clever and kept my mum…

This is so clever and kept my mum connected to the family spread all over the globe. It was lovely to be able to post current pictures she could see too. Very easy to set up and use.

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

Lifesaver

This company brought happiness to two elderly peoples lives by keeping them connected with family. If you care about your loved ones do t hesitate get one of these today can highly recommend

March 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great product. Proffesional support.

Great product. My mother with dementia has Komp as her all time favorite, and her family enjoy sharing moments with her on a daily basis.
A technical issue was quickly handled by customer service and a new device is on its way to Denmark.
The best of recommendations from Copenhagen.

March 19, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, prompt delivery. Very simple to set up and transforming for an elderly person who was unable to use other devices due to arthritis and dementia.
Good sized screen and volume- couldn’t fault it. Would highly recommend.

March 18, 2023
Unprompted review
Rated 5 out of 5 stars

Komp is the best thing since sliced…

Komp is the best thing since sliced bread!! It absolutely saved my elderly mother - and the rest of the family- being able to ring her and see her - and she us - was priceless. We all enjoyed seeing the photos posted and that was a bonus. Customer service is so good too. We are now going to use it for my father-in-law.

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

The Komp device was ideal for my ageing…

The Komp device was ideal for my ageing father who didn’t have patience to faff about with iPads and laptops. Just switch the komp on and that’s it. So simple once us youngsters have set it up. Great for sharing photos and having really good quality video calls from anywhere in the world. The screen is a good size, camera field of vision is excellent, microphone is very good for picking up speech, speakers and volume control is all good. All care homes should have them.

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

Customer Service is great

Customer Service is great. The KOMP itself is a lifeline for my Dad. So simple and so crucial for us as he has dementia and finds it difficult to manage his phone.

February 25, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent device and customer service

An excellent way to use technology to communicate with those unable to use a smart phone or tablet. We rented a Komp for my elderly mother during Covid and afterwards. She loved getting photographs of her children, grandchildren and great grandchildren. Secure and simple to manage from my smart phone. We also used the video chat service. We got her own broadband as the signal without was not effective in our area. Customer service has been excellent with any problems dealt with remotely and quickly (once or twice it would freeze). Highly recommend!

January 30, 2023
Unprompted review
Rated 5 out of 5 stars

Komp is a nugget of treasure that not…

Komp is a nugget of treasure that not many people seem to know about in the UK, which is a shame. It’s so easy to use. Through Covid I could video call my mum (who has dementia) and help her prepare a meal. My brother could dial in from NZ to keep in touch and she loved the photos we put on. I’m sure it could have helped more families who had relatives isolated in their care home rooms. The No Isolation team are very supportive with any initial technical issues and has run smoothly for over 2 years.

January 29, 2023
Unprompted review
Rated 5 out of 5 stars

Komp made it possible for the extended…

Komp made it possible for the extended family to keep in touch with my elderly mother. She was in a care home when the pandemic hit, so this was a life saver. So easy to use... any dealings I've had with company have been very positive with swift responses to any problems. Have recommended to many friends in similar circumstances.

January 30, 2023
Unprompted review
Rated 5 out of 5 stars

This device is a blessing

This device is a blessing, I can keep in touch with my sister who is in a care home in England and I am in the USA. What is so good is she knows her calls are safe, just chosen family and friends; because it's on the internet there are no added costs and the time one can spend is limitless. My sister loves the chats and the photos of family, keeping her continuously in touch.

January 9, 2023
Unprompted review
Rated 4 out of 5 stars

Speaking to Mum seeing her face light…

Speaking to Mum seeing her face light up when she recognises me on screen.
Mum has dementia so I have to ring her to ask her to switch the KOMP on but I have just discovered the sleep mode so I am going to try this and this will make it easier for me to check in on her.

January 14, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look