Nolimitsremovalists Reviews 

**BEWARE BEWARE BEWARE**
MINUS 20!!
WORST COMPANY EVER. ARRIVED LATE. WANTED MORE MONEY. DELAYED US OVER A DAY. BROKE GOODS. TRUCK KNOCKED OVER GATE POST. DID NOT SPEAK ENGLISH SO HOW CAN THEY READ LABELS ON BOXES?!! RUDE & ARROGANT.LEFT BOXES ALL OVER THE PLACE. DID NOT PUT IN ROOMS LABELLED.
BARRICADED DOORS WITH BOXES & FURNITURE SO WE COULD NOT GET INTO ROOMS. EMPLOYEE USED MY PHONE TO WRITE 5 STAR REVIEW WITHOUT MY APPROVAL!!!
ABSOLUTELY DISGUSTING !!😡
DO NOT USE THEM FOR YOUR OWN SAKE

This is, without exaggeration, the worst moving experience we have ever had. If you value your time, sanity, or belongings — do NOT choose this company.

The incompetence started at pick-up. They showed up one full day earlier than agreed, with no proper coordination and no regard for the confirmed schedule. We were forced into a last-minute scramble because of their mistake. That alone shows a complete lack of organisation and professionalism.

Delivery day was even more unacceptable. We were clearly told they would arrive before 11am. Instead, we were fed a chain of changing times and empty assurances:

11am → 2pm
2pm → 4pm
4pm → 6pm
Final arrival: 7:30pm

That is an 8.5-hour delay.

This wasn’t just “running late.” This was a full day held hostage by false promises and shifting excuses. There was no transparency, no proactive communication, and no accountability.

Every time we called, both the office and the driver repeated the same line: “We’ll get back to you.” They never did. We had to keep chasing them for updates. Calls were cut short. No follow-up. No responsibility taken.

And after arriving massively late and disrupting our entire day, the driver still had the audacity to ask for a tip. That level of entitlement, given the service provided, is astonishing.

Do not be misled by a slightly cheaper quote. The small amount you “save” is not worth the stress, wasted time, and complete lack of reliability.

This company is disorganised, and shows zero respect for customers’ schedules.

Avoid at all costs.

Negative 5 Stars.

I booked this atrocious company three weeks in advance \. I provided full details of my three-bedroom apartment, including 36 stairs, and was quoted. I paid a deposit and received multiple confirmations of the booking date and time.

The day before the move, I was contacted and told the time needed to change due to “logistics.” After pressing for a clear explanation, it became obvious the real issue was that they had overbooked and did not have the staff available. I had already arranged cleaners and key returns around the confirmed time. I had no choice but to agree, which resulted in additional costs to move other services.

On the day of the move, the team did not arrive at the agreed time. I was told they were “on the way.” They were not. They were hours away completing another job. One hour after they were meant to be there, it was clear the booking had effectively been abandoned. The move was pushed to the following day.

The team arrived late again the next morning. After approximately five hours of work, I was told the price had miraculously become nearly three times the quoted amount. There was no written explanation and no transparent breakdown. When I questioned it, the team leader called someone and spoke in a language I do not understand, without involving me in the discussion. I was left with no meaningful opportunity to dispute the amount and was effectively required to pay before they would leave.

To add to this, my television was damaged.

The company has denied responsibility or their actions, and still operates believing that this is a way to treat another person, it is despicable. I have received excuse after excuse and each one more unrealistic and untrue as the last.

The pattern here is deeply concerning: confirmed bookings changed at the last minute due to internal issues, failure to attend as agreed, misleading statements about arrival times, significant price escalation without written transparency, payment taken under pressure, and constant stream of lies.

I am not someone who complains lightly, and I understand how challenging service industries can be. However, this was not a minor inconvenience. It was a stressful, costly, and poorly managed experience that fell well below reasonable expectations.

I have attempted over the last 2 months to come to a reasonable conclusion with these cretins but they have not gotten anywhere. I have requested recordings of our conversations but they have conveniently been lost due to "system malfunctions".

Appalling.

Proceed with extreme caution - DO NOT USE THIS COMPANY.

I had a terrible experience with No Limits. Booked and paid deposit to pick up a single carton for transport to NSW. Didn't arrive on the pick up day. I rang and they told me then they weren't going to pick it up now on that day - but hadn't told me. Booked another time for the following morning. Of course the pick up didn't occur. Rang several times and they wouldn't take my call. A huge waste of my time. Worst experience of a service (no service).

If I could give 0 stars I would. Please do not use this company. I am going through the removalist governing body presently. This company left the entire contents of my move on the side of the road in the rain. The removalists left and only returned after being promised more money to do the job they had originally promised to do. They do not answer calls and their resolution process is a joke