This store sold products to several people as if it were mentoring to create a shared purchase of devices at auction with the promise of profitability, when in fact it sold its own phones at a cost pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service! The phone is flawless and looks brand new! The seller also included a charger and cable which was a complete surprise—and much appreciated. I paid for expedited shipping and it came... See more
They refuse to answer my emails regarding a successful transaction that was never completed. They took my money but never shipped the phone. My Swappa account was also deleted without explanation. Had... See more
Paul at Nona phones provided a box, charging cable & cube with the phone ( not expected). It has 100% Battery health , is unlocked, and in Mint condition as described in the listing at Swappa. Phone... See more
Company details
Written by the company
NONA PHONES is a leading online seller based out of Orlando, FL offering customers a great selection of top-quality cellphones at the most reasonable prices. We pride ourselves on our dedicated sales staff, support team, and overall excellence in customer care. We understand that when it comes to shopping online, quality assurance is of utmost importance. All of our products are 100% as advertised and it is our top priority to ensure that you are highly satisfied with your purchase. If you have any issues with your order or any questions or comments, please contact us for an immediate solution.
Contact info
Lake Nona, 32827, Orlando, United States
- 3213520774
- support@nonaphone.com
- www.nonaphones.com
3.4
Average
25 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Phone was as described
Phone was as described. It had a shipping label the same day, though the USPS didn't pick it up for 24 hrs and it didn't seem like it would get here in time. It was shipped priority but it seemed to take a normal amount of time.
Was happy with my purchase and would buy from them again.
August 24, 2021
They have an amazing team
August 23, 2021
Unprompted review
10/10 Great transaction
10/10 Great transaction. Phone was just as described/pictured. Fast shipping. Seller even threw in a cord and charger block too.
August 23, 2021
Unprompted review
Phone arrived in a timely manner and…
Phone arrived in a timely manner and was as described on the website. Added a bonus item which was a sweet surprise.
August 19, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.