Nonynana Limited Reviews 9

TrustScore 3.5 out of 5

3.5

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Company details

  1. Grocery Store

Written by the company

NONYNANA Ltd. is an online store providing competitive prices on a variety of Products. We aim to provide a memorable experience when you shop on our online store, offering quality products with a top rated customer service. Since our establishment we have managed to build up a reputable establishment online. We have a great team and aim to grow our business more and more offering our customers the best product available.


Contact info

3.5

Average

TrustScore 3.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent service

Great experience. Frish and sweet 🍑

October 17, 2025
Nonynana Limited logo

Reply from Nonynana Limited

Thank you so much, Hamdi!

🌟 We’re really happy to hear you enjoyed the fruits and had a great experience with us. Your kind words mean a lot to our team.
We can’t wait to serve you again soon! 🥭🍇

The Nonynana Team 💛

Rated 1 out of 5 stars

Everything is zero

Everything is zero, the scale is bad, the guava is stretched, the dates are rotten, the mango is green, not ripe and underweight, so it is almost very very very bad.

October 13, 2025
Nonynana Limited logo

Reply from Nonynana Limited

Dear Ahmed,

We’re truly sorry to hear that you were not satisfied with your order. After carefully reviewing all communication and evidence, we confirmed that your order was delivered in full, on time, and matched the product description.

You were offered several fair solutions — including a partial refund, full refund upon return, or a replacement — but you chose not to proceed with any of these options.
As clearly stated in our Refund Policy, refunds are processed after the returned items have been received and inspected.

We take product quality and customer satisfaction very seriously, and all our fruits are freshly imported from Egypt under strict quality control.

While we understand your disappointment, your review does not accurately reflect the facts of this case.
It’s also important to note that you requested a refund before returning the goods and threatened to post photos and videos on social media to pressure our business, which is against fair communication practices.

We remain open to resolving any genuine issue within our policy terms and always strive to ensure a fair outcome for all our customers.

Kind regards,
Nonynana customer service team

Rated 5 out of 5 stars

Graco flexigrow child seat

Quick delivery. Product all as advertised with a competitive price. Thanks

March 22, 2025
Nonynana Limited logo

Reply from Nonynana Limited

Thank you, David! We're glad to hear you were happy with the Graco FlexiGrow child Seat and our fast delivery. Your support and feedback mean a lot to us. If you ever need anything else, we’re always here to help! 😊🚀

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Great variety of items. Good prices. Quick delivery

July 17, 2023
Nonynana Limited logo

Reply from Nonynana Limited

Thank you so much, for your kind words and 5-star review! We're thrilled to hear that you had a fantastic experience with our service. We're committed to providing a wide variety of items, competitive prices, and swift delivery to ensure your satisfaction. If you ever need anything in the future, feel free to reach out. Have a wonderful day!

Best regards,
Nonynana Customer Service Team

Rated 5 out of 5 stars

Arrived super quick

Arrived super quick - fast and efficient!

July 25, 2023
Unprompted review
Nonynana Limited logo

Reply from Nonynana Limited

Thank you for your wonderful feedback! We're thrilled to hear that your order arrived super quick and that you had a fast and efficient shopping experience with us. At Nonynana, we strive to provide top-notch service and speedy deliveries to ensure our customers' satisfaction. Your positive experience means the world to us, and we look forward to serving you again soon. If you ever need assistance or have any questions, feel free to reach out. Happy shopping!

Best regards,
Nonynana Customer Care Team

Rated 5 out of 5 stars

Very tasty and great water

Very tasty and great water! Enjoy

March 20, 2023
Nonynana Limited logo

Reply from Nonynana Limited

Thank you for sharing your feedback with us! We're thrilled to hear that you've enjoyed the selection of products we offer at Nonynana.

Our team works tirelessly to curate a diverse range of high-quality products, ensuring that you have access to the best options available. Your satisfaction is our top priority, and we take great pride in delivering a selection that meets your needs and preferences.

Thank you once again for being a part of the Nonynana family. We look forward to serving you with the best shopping experience.

Best regards,
Nonynana Team

Rated 4 out of 5 stars

Good selection and regular updates…

Good selection and regular updates however some of my jars smashed in transit. The customer care team took action and provided a refund.

February 14, 2023
Nonynana Limited logo

Reply from Nonynana Limited

Dear Jenna,

Thank you for taking the time to leave us a review. We're glad to hear that you found our selection of products to be satisfactory and that you appreciated the regular updates.

We're sorry to hear that some of your jars arrived damaged in transit. We understand how frustrating this can be and we appreciate you bringing it to our attention. We're happy to hear that our customer care team was able to take action and provide you with a refund for the damaged items.

At our company, we take pride in providing high-quality products and excellent customer service, and we're sorry that we fell short of your expectations in this instance. We'll take your feedback on board and work to improve our shipping and packaging processes to ensure that all orders arrive safely and in pristine condition.

Thank you for choosing us and we hope to have the opportunity to serve you again in the future.

Best regards,
Nonynana

Rated 5 out of 5 stars

Got a bargain deal on my champagne…

Got a bargain deal on my champagne glasses. Kept well informed with free shipping!

February 2, 2023
Nonynana Limited logo

Reply from Nonynana Limited

Hi Yvonne,

Thanks for taking the time to leave us a review! We're thrilled to hear that you snagged a great deal on our champagne glasses and appreciated our free shipping offer.

At our company, we want to make sure our customers are always in the know, so we're glad to hear that you found our communication helpful and informative.

Thanks for choosing us for your shopping needs, and we hope to see you back soon!

Cheers,
Nonynana

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