NordicFeel Reviews 

19,218
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I ordered some cosmetics online about month ago. I chose London nearest post office, as delivery address. Everything arrived as ordered which is a pretty fast delivery time. Aditionally, I want to... See more

Rated 4 out of 5 stars

I bought products 11 days ago and they have not posted them yet. When contacted by e-mail I received an automated reply stating they are facing problems since they implemented a warehouse change. U... See more

Rated 5 out of 5 stars

Very easy to order with no complications, very fast shipping, The perfume came in excellent condition and i loved ordering from Nordicfeel,the prices are excellent. Thank you Nordicfeel.

Rated 5 out of 5 stars

Super! Thank you.Great prices, fast delivery, and good packaging. There are always discount coupons available. The store has a huge selection.

Company details

  1. Perfume Store
  2. Cosmetics Store
  3. Hair Product Store
  4. Skin Care Clinic
  5. Toiletries Store
  6. Wellness Center

Written by the company

Årets E-handlare Varje år utser Sveriges konsumenter i samarbete med Pricerunner vem som är Årets E-handlare inom skönhet. Årligen röstar runt 15.000 kunder på hur vi som företag sköter oss i förhållande till andra. Vi kan stolt uppvisa att Nordicfeel vunnit 7 år i rad mellan 2011-2017.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 1% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(19,218)

922 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to order with no…

Very easy to order with no complications, very fast shipping,
The perfume came in excellent condition and i loved ordering from Nordicfeel,the prices are excellent.
Thank you Nordicfeel.

November 23, 2022
Rated 1 out of 5 stars

What a waste...

I had shopped on their swedish website during the holiday deals. One was shop for 1000 kr and get a gift. I received no gift. I sent an email and they haven't gotten back to me. The deal was on a brand name called Elizabeth Arden. Either of them are responsible IDK! I wish I did know what went wrong but oh they haven't answered me so I DON'T KNOW.

November 25, 2022
Unprompted review
Rated 1 out of 5 stars

Never got my package

Never got my package, it was a parfume that was a present. It cost a lot. I know that i got e mails from them veflre but now ALL E MAILS WERE GONE in my history🤨. It gives me a feeling that i have been scamed. If i can’t have the parfume at least give me my money back! SO UNPTOFESIONAL. I don’t recomend to anyone.

December 3, 2022
Unprompted review
Rated 3 out of 5 stars

Didn't receive my goods

Didn't receive my goods, seems like PostNord couldn't deliver it - even if, I received an e-mail from PostNord stating that the driver would call me - never did - and when I followed up with PostNord Customer Service told me that my phone number was not visible for the driver.

Nordic Feel just said couldn't deliver, even I wanted to - when I finally got my refund, it was reduced with the cost of transportation, which I think is unreasonable.

Make a long story short, I believe that I'm a reasonable and loyal customer - but it seems like, I'm not an interesting customer for Nordic Feel, so I have unsubscribed from all marketing, and will not return as a customer again....

October 19, 2022
NordicFeel logo

Reply from NordicFeel

Hi Niels

We are sorry to hear that you had problem with your delivery.
Unfortunately you didn´t register a Swedish number for you order and Postnord cant notify you then. The notications was sent to your email according to postnord. We can of course credit the delivery cost this time, hope you are happy with this solution.

Kind regards, Nordicfeel

Rated 2 out of 5 stars

The perfume smells good but doesn't…

The perfume smells good but doesn't last as long as it should,

September 4, 2022
NordicFeel logo

Reply from NordicFeel

Hi
Your are mostly welcome to review your products at our website nordicfeel.se

Kind regards, Nordicfeel

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