initially there was a delay in confirmation, but when i inquired, i got a reply in a few days, and the items were shipped shortly. If it had been urgent I may have been slightly displeased but in fact... See more
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I place an order 3 weeks ago and it still hasn’t been shipped. That’s simply bad by any standards. Customer care is responsive and keeps saying the order is being processed…but after a week of saying... See more
Company replied
Quick and easy shipping. Got an excellent price on three lamps. Would definitely purchase something else from Nordic Nest DK again.
The comments to this site are a unfair, I had a great experience, got item on a low price and were delivered one in time the other with a few days delay but both in great condition. Will continue to u... See more
4.4
Excellent
15K reviews
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If I could give a zero I would!
If I could give a zero I would!
Ordered three products from them with 4-5 days delivery time and got a confirmation email from them.
After 5 business days I still hadn’t received any info on the delivery date for the stuff. So I tried to call their so called customer service number- several times and without any luck to get hold of them (all customer agents are busy at the moment was the message they repeated every 3 seconds for the entire time you’re on the line). So I wrote them an email and 36 hours later, still no answer, so I tried to call again and same old story with busy customer service agents and no one taking the call. The last resort was the chat which you only can access if you go the Swedish homepage. And after a waiting time of approx five minutes, the girl on the other side tells me the order has been cancelled on their end but they haven’t informed me and she was sorry about that… 😩
September 20, 2024
Unprompted review
Reply from Nordic Nest DK
Dear Customer,
Thank you very much for your review.
We are sorry to hear that you are not satisfied with your shopping experience with us. We always strive for our customers to be satisfied with their shopping experience with us even if there are problems. We would love to make sure we’ve done everything we can for you in this situation.
I noticed that you haven’t linked your order number to your review. Please feel free to get back to us with that information, or you can reach out to our customer service if there’s anything more we can do to improve your experience with us this time. You can reach us Monday–Friday by phone +46108085384 or via email at info@nordicnest.dk.
Wishing you a wonderful day!
Kind regards,
Cornelia
Nordic Nest
Goods not arriving
Company simply cannot ship goods so they get delivered. Awful lack of service.
August 20, 2024
Reply from Nordic Nest DK
Dear Customer,
Thank you very much for your review.
We are sorry to hear that you are not satisfied with your shopping experience with us. We always strive for our customers to be satisfied with their shopping experience with us even if there are problems. A colleague from our customerservice team will therefore contact you by email to see if there is anything we can do to improve your shopping experience with us and hopefully that we can receive some more feedback what we can do better in the future!
Have a nice day!
Best regards,
Amanda
Nordic Nest
Quick delivery and great packaging
Quick delivery and great packaging. Great products on offer.
August 15, 2024
Big delay in delivery
I ordered some shelves moths ago and was informed that they were no longer available, propsoed to cancel my order or keetp waiting, which I chose. I kept receiving emails informing me that the shelves were still not available so I started looking online for the same shelves to order from another website. But Nordicnest kept advertising them, as if they were available, whoch I found not ok, especially since I had to wait for so long to get them. If a good is not available, I find it misleading to keep advertising it as for sale on your website.
July 15, 2024
Reply from Nordic Nest DK
Dear Customer, thank you for your feedback
We are sorry to hear that you are not satisfied with your shopping experience with us. We always strive for our customers to be satisfied with their shopping experience with us even if there are problems.
A colleague from our customerservice team will therefore contact you by email to see if there is anything we can do to improve your shopping experience with us and hopefully that we can receive some more feedback what we can do better in the future!
Have a nice day!
Best regards,
Filippa
Nordic Nest
God service
May 21, 2024
God service ved retur
May 8, 2024
al for lang leveringstid og ingen…
al for lang leveringstid og ingen information om hvornår man får det man har bestillt.
April 22, 2024
Good quality
March 27, 2024
Good stuff!
March 21, 2024
Det er godt !
February 23, 2024
The best customer service!
The best customer service and quick delivery. Thank you for making everything so easy.
February 15, 2024
Reply from Nordic Nest DK
Hej, stort tack för ditt omdöme.
Vi är glada att höra att du är nöjd med din köpupplevelse hos oss.
Önskar dig en fortsatt fin dag!
Vänliga hälsningar,
Veronica
Nordic Nest
Great service and fast delivery ;)
January 15, 2024
Good service and Fast delivery
Good service and Fast delivery. Huge variety online, quality items, with good offers.
January 10, 2024
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