Nordic Temptations Reviews 526

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the wide selection available, often highlighting the ability to find unique or hard-to-source items. Many people appreciate the fast and reliable delivery service, noting that orders arrive quickly and are meticulously packaged, especially refrigerated items which are kept cold with great care. The overall service is frequently described as excellent, with consumers finding the ordering process easy and efficient. However, some customers also noted that shipping costs can be quite high, particularly for smaller orders. A few other people also felt that some products, like candies, were occasionally old or mixed with fresh ones, and there were isolated instances of missing items or unexpected additional shipping charges.

What people talk about most

Product

People report positive experiences with product quality and selection. Many reviewers appreciate the... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting quick and on-time... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the high quality of products, noting... See more

Order

Consumers generally find the ordering process to be positive, highlighting ease of ordering and quick... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the quick service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There's no place in Australia that sells the storage tin for the Leksands crispbread rounds sold at our local IKEA. Nordic Temptations was the only seller in Europe that was happy to send us the lovel... See more

Company replied

Rated 5 out of 5 stars

The selection of available items was fantastic. I was able to surprise my father with some of his favorite childhood foods from Sweden. One, which is Messmor, is almost impossible to find for shipping... See more

Company replied

Rated 5 out of 5 stars

Fresh food delivery was with cooled courier the next day after they recieved it, you can delay webshop-orders (if not ordered yet ofcourse. AND.... You can ask if they deliver non-listed items on... See more

Company replied

Rated 5 out of 5 stars

Your company delivered my Oltermanni (Finnish) cheese appropriately, although because of the existing tariffs climate, it was very expensive. It was worth it to me, though. The product was just lik... See more

Company replied


Company details

  1. Gourmet Grocery Store
  2. Grocery Store

Written by the company

Scandinavian groceries, delicacies, beverages, utitilites and decoration items in central Antibes with on-line shop serving world wide


Contact info

4.8

Excellent

TrustScore 5 out of 5

526 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Pretty expensive

Pretty expensive, perhaps due to the trip to France before delivery from Finland to Sweden

December 2, 2025
Nordic Temptations logo

Reply from Nordic Temptations

Dear Göran, thank you so much for your five-star review — and please accept our apologies for the late reply. You are right in suspecting that shipping costs affect the price. All products first come from their country of manufacture (in your case Finland) to southern France, from where they are sent to the customer, i.e. you, in Sweden. We are glad you ordered despite this unfortunate fact.

Kind regards
Sari Niinikoski

Rated 5 out of 5 stars

good service

December 8, 2025
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Reply from Nordic Temptations

Thank you for your continued loyalty and this lovely feedback! It’s always a pleasure to serve you.

Kind regards,
Sari Niinikoski

Rated 5 out of 5 stars

Super fast and great price

Super fast and great price. I was soo excited to find my favorite Finnish crackers. So glad I order here instead of Amazon.

December 2, 2025
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Reply from Nordic Temptations

Katrina, thank you so much for your lovely review — and please accept my apologies for the late reply!

I’m truly delighted that you found your favorite Finnish crackers with us and that you chose to order from us. Your excitement makes us so happy — that’s exactly why we do this. We’re very grateful for your trust and support.

Kind regards,
Sari Niinikoski

Rated 5 out of 5 stars

The correct things arriverat att the…

The correct things arriverat att the correct item
We love you!
Tekla the cat loves your Simpson.

November 26, 2025
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Reply from Nordic Temptations

Dear Inger, thank you so much for your sweet message — and please excuse the late reply!

We’re so happy everything arrived correctly, and your kind words truly made us smile. A special greeting to Tekla — we have a feeling she has excellent taste if she loves our products!

Kind regards,
Sari

Rated 5 out of 5 stars

I received my order very quickly…

I received my order very quickly without any problem. I am ready to enjoy my order.

November 26, 2025
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Reply from Nordic Temptations

Dear Aline S, Many thanks for taking the time to leave a review! So glad you were happy with our service. Hope you enjoyed your products.

Best regards,
Sari Niinikoski

Rated 5 out of 5 stars

Great Quick

Great Quick

November 26, 2025
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Reply from Nordic Temptations

Thank you very much for your five-star review, please excuse the late reply! ! We’re delighted that everything was great and quick — just as it should be.

Kind regards,
Sari Niinikoski

Rated 5 out of 5 stars

The life-saver for Nordic expats!

This company has everything to satisfy Nordic expats' cravings for traditional Nordic delicacies. A home away from home.

November 26, 2025
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Reply from Nordic Temptations

Dear Glenn, what a lovely message — thank you! We’re delighted that you appreciate what we do — comments like yours make our day.

Best regards,
Sari Niinikoski

Rated 5 out of 5 stars

Refrigerated items ordered were very…

Refrigerated items ordered were very well packed in ice and sent via DHL with second day delivery. Excellent service and a pleasure to deal with.

November 25, 2025
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Reply from Nordic Temptations

Dear Mrs Hurd, thank you so much for your wonderful review — and please accept my sincere apologies for the late reply.

We’re delighted to hear that the refrigerated items arrived in perfect condition and that you were pleased with the packing and delivery. It truly means a lot to know you found our service excellent and a pleasure to deal with.

Kind regards,
Sari Niinikoski

Rated 3 out of 5 stars

Everything was fine until I was given a…

Everything was fine until I was given a notice the day of that I was supposed to receive my package from Nordic that I had to pay an extra $50 shipping that should’ve been at the beginning. There should not have been a surprise of that large amount.

November 12, 2025
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Reply from Nordic Temptations

Dear Mrs Wooten, thank you for your review and for ordering from us. We’re glad to hear that everything with your order went well, but we’re sorry about the unpleasant surprise regarding the additional $50.

Just to clarify: this extra charge was not an additional shipping fee, but a U.S. import duty determined by U.S. Customs. These charges are collected by the U.S. authorities upon arrival of goods from abroad, and unfortunately we have no influence over them. They are not set—or received—by us.

We always strive to make our customers’ experience as clear as possible, and we will review our communication to ensure this information is even more visible in the future.

Thank you again for your feedback.

Kind regards
Sari Niinikoski

Rated 5 out of 5 stars
Nordic Temptations logo

Reply from Nordic Temptations

Dear Roffe, many thanks for your generous words and five stars! It’s always a pleasure to serve you, and we’re delighted that you enjoy both the products and the service.

Best regards,
Sari Niinikoski

Rated 5 out of 5 stars

Fully recommend

Great product , efficent and well packed and delivered.

thanks

October 31, 2025
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Reply from Nordic Temptations

Dear Anne, many thanks for your fantastic review! We’re so glad that you appreciate things we also think are of main importance: good products, efficiency, packing and delivery. Hope to be able to be at your service soon again.

Kind regards,
Sari Niinikoski

Rated 5 out of 5 stars

Fabulous service and product

I had my items in 2 days, perfectly delivered.

November 5, 2025
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Reply from Nordic Temptations

Dear Mrs von Stedingk, thank you so much for your fantastic review! We’re delighted to hear your order arrived so quickly and in perfect condition — that’s exactly what we aim for.

Kind regards,
Sari Niinikoski

Rated 5 out of 5 stars

Super Webshop😀

I like everything👏👏
TOP real fresh Nordic products and fast delivery.
Just keep on going like this.
Forgot the stars
Absolutely 5 stars.
If there where 10 you got 10😀

October 28, 2025
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Reply from Nordic Temptations

Dear Customer, thank you so much for your kind words!
We’re really happy to hear that you love our webshop, our fresh Nordic products, and the fast delivery — that means a lot to us!

But now we’re curious… with such a lovely review, why only three stars out of five? If there’s anything we can improve, we’d genuinely love to hear it.

Thank you again for your support — we’ll definitely keep going! 💙

Best regards
Sari Niinikoski

EDIT 24th November 2025:

Thanks a million 👏 😄⭐

Sari

Rated 5 out of 5 stars

Always a pleasure to order from Nordic…

Always a pleasure to order from Nordic temptations to get a fix of my Finnish food.

October 21, 2025
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Reply from Nordic Temptations

Thank you so much Mr Zaninger! We’re always happy to send a little taste of Finland your way, it is always a pleasure for us too! Kiitos for your lovely review.

Warm regards
Sari Niinikoski

Rated 5 out of 5 stars

Amazing

Amazing! Excellent communication and delivery. I will be using them again.

October 8, 2025
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Reply from Nordic Temptations

Dear Seira, so happy to read your amazing review! Thank you for your trust — we look forward to welcoming you back soon.

Warm wishes,
Sari Niinikoski

Rated 5 out of 5 stars

Perfection in choice, service and delivery.

Easy to order.
Easy to pay.
Great selection.
Delicious food.
Nice people.
Parfait!

October 1, 2025
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Reply from Nordic Temptations

Dear Mr Dykes, thank you so much for this wonderful review — and for being such a valued regular customer! We’re truly happy that you enjoy our products, service, and selection.

Kind regards,
Sari Niinikoski

Rated 5 out of 5 stars

I love these Waze Kanel that I can’t…

I love these Waze Kanel that I can’t find here

October 8, 2025
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Reply from Nordic Temptations

Dear Dominique, so happy to hear you love the Wazen Kanel! We’re glad we can bring a little Nordic flavour your way.

Best regards,
Sari Niinikoski

Rated 4 out of 5 stars

Loose candies

I bought candies but unfortunately some of them were old and really hard and mixed with the fresh ones ,I could really feel the difference. No doubt about this as I know these items very well.
So as a constructive advice - please throw out old ( loose) candies before you fill up wirh the fresh ones ! Besides that - I love this store and the delivery was quick as usual .

October 7, 2025
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Reply from Nordic Temptations

Dear Mrs Terrisse, thank you very much for your honest feedback and for your continued support — it really means a lot to us. We’re very sorry to hear that some of the candies weren’t as fresh as they should have been, and we truly appreciate you taking the time to let us know. We've made an unfortunate mistake by not removing the older ones and will do our best that this won't happen again. Please remind us about this with your next order, and we’ll make sure to compensate you for the inconvenience.

Kind regards,
Sari Niinikoski

Rated 1 out of 5 stars

Several negative points

Several negative points: 1st, according to the description, it was possible to mix it with water, but when I tried it for the first time, it didn't work.
2nd, the packets were open when I opened the package and half of the powder was in the cardboard box.

September 30, 2025
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Reply from Nordic Temptations

Dear Customer, thank you very much for your feedback — and we’re truly sorry for this unfortunate experience. You are absolutely right: the product description contained an error. O’boy cocoa powder is meant to be mixed with milk, not with water, which explains why it doesn’t dissolve properly in water. We have corrected this information on our website to avoid any future confusion.

If you still wish to enjoy it with water, it’s best to use warm water (around 60–70 °C), which helps the powder dissolve much better. In cold water, O’boy hardly dissolves at all, even with a lot of stirring.

Mixing method: It’s recommended to add the powder gradually and mix it with a whisk or in a shaker. A simple spoon is usually not enough, as the sugar and cocoa tend to form lumps due to surface tension.

Regarding the opened packages, we are truly sorry to hear that. This is clearly a packaging or transport issue, and we will report it to our supplier as well as the shipping company. Please feel free to contact us directly by e-mail so we can find a satisfactory solution for you.

Thank you again for your understanding and for your feedback — it helps us improve our service.

Kind regards

Sari Niinikoski

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