Nordictimberbuildings Reviews 

176
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, friendliness, and efficiency during installation, often noting their helpful tips and meticulous work. The overall service, from initial contact to delivery and setup, is frequently described as excellent and seamless. People are highly satisfied with the product quality, highlighting sheds and summerhouses as sturdy, well-made, and customizable. Reviewers appreciate the company's commitment to delivering a top-tier product and service, with many expressing their happiness and willingness to recommend them. The installation teams are particularly commended for their hard work, timely arrivals, and ability to overcome challenges, ensuring a smooth process.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, friendliness, and... See more

Product

Consumers find product to be positive, with many reviewers expressing delight and high satisfaction with... See more

Quality

Customers had positive experiences with quality, consistently praising the high-quality sheds and excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the friendly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good communication and advice in choosing the right shed for our needs. Luke and John were two of the cheeriest fitters we’ve ever known! Both experienced and very confident in assembling the she... See more

Company replied

Rated 5 out of 5 stars

Simply the best. This company are amazing. On first visit our base was out so they couldn’t build the summerhouse. We then had the base concreted. Yesterday 13/6/26 Mike John & Chris arrived before... See more

Company replied

Rated 5 out of 5 stars

I’d been looking for a quality shed for some time. I came across Nordic Timber Buildings website and wasn’t disappointed with my spec on a 14 x 10 Apex 19mm log lap workshop shed. I was able to add... See more

Company replied

Rated 5 out of 5 stars

Excellent communication from Steve re erection date. Craig, Craig and Nathan arrived when scheduled but unfortunately my base wasn’t level enough so had to reschedule another visit. They dropped o... See more

Company replied


Company details

  1. Lumber Store

Written by the company

Nordic Timber Buildings is a Family Run Business with many years of experience in creating outdoor utility spaces and garden rooms. With a huge range of buildings and accessories to choose from and a Quality Friendly UK wide service, you can rely on us to provide you with the best product at the best price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

176 reviews

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4.9

All reviews

(176)

98 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Company

Great Company. Steve was really helpful from day one and we were lucky enough to have our Shed/Summerhouse delivered and built before our original date. Top job by the lads on the job.
Thanks very much.

October 26, 2021
Unprompted review
Nordictimberbuildings logo

Reply from Nordictimberbuildings

Hi Mr Poole

Thank you very much for your feedback and review ,it is much appreciated

Kind Regards
Steve

Rated 5 out of 5 stars

From ordering my summerhouse to having…

From ordering my summerhouse to having it fitted I received fantastic service from Steve, so helpful and nothing was too much trouble for him. The lads came and fitted it on time and were friendly and very efficient. Fantastic quality and price and I would recommend the company to anyone. Thanks Steve and the lads for a job well done.

September 23, 2021
Unprompted review
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Reply from Nordictimberbuildings

Hi Mrs Jones

Thank you for your lovely feedback and any recommendation is greatly appreciated

Kind Regards
Steve

Rated 5 out of 5 stars

Just brilliant wouldn’t look anywhere else

From start to finish , craig and glen turned up on time really worked hard and done a brilliant job erecting my summerhouse could not fault the company or the fitters am so happy with my new summerhouse .

September 16, 2021
Unprompted review
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Reply from Nordictimberbuildings

Hi Michael

Thank you for the feedback and review ,it is much appreciated

Kind Regards
Steve

Rated 5 out of 5 stars

Outstanding Service

Yesterday, 9 September 2021, Craig and Glen arrived to erect our summerhouse just after 7.00 am. They worked non stop until our beautiful building was finished. We couldn't be more pleased. What a pair of pleasant guys! We knew that there was quite a long delay in delivery but the end product is so worth while. We would heartily recommend this company to everyone.
We contacted Steve twice about changes that we would like to make and nothing was too much trouble.
What customer service! Many thanks to all concerned.

Geoff Pearman, West Wickham, Kent.

September 10, 2021
Unprompted review
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Reply from Nordictimberbuildings

Hi Mr & Mrs Pearman

Thankyou very much for your feedback and review ,it is much appreciated

Kind Regards
Steve

Rated 5 out of 5 stars

Summerhouse paradise

First off I would like to give Steve and Craig a massive big thank you for coming out and erecting my summerhouse. They worked relentlessly through the rain to complete it.
The WOW factor is just out of this world. That is why I would recommend this company for quality and service. Their eye to details and giving their customers just what they want is why I'm giving them a 5 stars.
Forget other companies for your sheds or summerhouse this is the company to go to.
I cant recommend this company enough they are the people to deal with.
Thanks again Steve it was a pleasure doing business with you.

August 21, 2021
Unprompted review
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Reply from Nordictimberbuildings

HI Mr Winfield

Thank you very much for your lovely feedback and recommendations ,it is greatly appreciated

Kind Regards
Steve

Rated 5 out of 5 stars

Amazing shed , Amazing customer service!

Wow what can I say, the most amazing customer service I think I have ever recieved ever! A 3 month wait, however when a company is completely honest about a lead time , sticks to there word completely, who cares. It was well worth the wait infact better than I could of imagined. Steve in customer services went above and beyond to make sure I had the design I wanted.
I will be recommending this company to everyone. Love my shed so much, thank you. I will add, the installation team are a credit to the company also . Thanks to all :-)

June 12, 2021
Unprompted review
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Reply from Nordictimberbuildings

Hi Viki

Thank you very much for the lovely feedback and recommendations ,it is much appreciated

Kind Regards
Steve

Rated 5 out of 5 stars

Didn't realise that assuring customer…

Didn't realise that assuring customer satisfaction was still so high in business agendas!
12 x 10 loglap summerhouse...wow
Had to wait 4 months but well worth the wait...looks superb
There was a small problem after installation, but this was sorted to my satisfaction well within an acceptable timescale
The reason I'm still giving 5 stars is because of the quality the pre sales help and advice from Steve, the product, the fitters Glen and Craig, and just as important...the after sales communication and improvements made to my satisfaction...with 2 follow up visits...exceptional customer service that we don't see enough of these days
Totally recommend this company

June 2, 2021
Unprompted review
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Reply from Nordictimberbuildings

HI Mr Cosgrove

Thank you very much for your lovely feedback and recommendation ,it is much appreciated

Kind Regards
Steve

Rated 5 out of 5 stars

Worth the wait

Just had my 10x8 extra height pent shed delivered and erected having ordered in January and delivered 12th May. I had a couple of issues, firstly I ordered it the wrong way round as the door is in the 10 foot run, my fault but sorted so still fits on the base. I had a slight leak after a couple of days, pictures and an email to Steve, reply within the hour and repairs done same week. Brilliant service!!! The shed is the same size as my old one but must weigh 3 or 4 times as much. Quality is first rate and at 62 will almost certainly outlive me! Glenn and Craig (I think) did a great job and really friendly guys. Thanks to you all, highly recommended and as the title says worth the wait

May 21, 2021
Unprompted review
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Reply from Nordictimberbuildings

Hi Mr Massey

Thank you for the lovely feedback ,it is much appreciated

Kind Regards
Steve

Rated 5 out of 5 stars

Would recommend to friends and family

Had shed delivered this week, took a few months as expected from ordering to arrival but so worth the wait! Loved that we could customise and edit so many details of the shed.
We were kept informed during whole process and there was always prompt reply when I emailed with questions in the weeks before delivery. Delivered on time and built rapidly, really impressed with quality and finish.
Would have no hesitation recommending them to family and friends. Could have bought a cheap shed for half the price but I suspect this will last many many years and it was a pretty competitive price considering the degree of customisation available.

May 8, 2021
Unprompted review
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Reply from Nordictimberbuildings

HI Mrs Taylor

Thank you very much for the lovely feedback ,it is much appreciated

Kind Regards
Steve

Rated 5 out of 5 stars

Great Nordic Sheds

Just had our shed put up yesterday and we are very pleased with the result. The whole process, from ordering to completion, was made very easy by great communication and friendly and informative staff.
The shed itself is very well constructed and the two installers were very friendly and polite. They had the shed up in no time. Would totally recommend this company.

April 15, 2021
Unprompted review
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Reply from Nordictimberbuildings

HI Mr Latham

Thank you very much for your feedback and recommendation ,it is much appreciated

Kind Regards
Steve

Rated 5 out of 5 stars

Highly recommended

What a fantastic company to deal with, from the initial conversation with Steve to the delivery and erection by Mac and Ben of my timber building, the service was first class. Highly recommended to anyone looking to get a quality timber product for their garden....Tim

April 14, 2021
Unprompted review
Nordictimberbuildings logo

Reply from Nordictimberbuildings

Hi Mr Cox

Thank you very much for the feedback ,it is much appreciated

Kind Regards
Steve

Rated 1 out of 5 stars

DISAPPOINTED

DISAPPOINTED
Tried to order a shed from you this morning and as your site requests I telephoned for a delivery date (happy to wait until June/ July,) The gentleman who answered the phone explained you were fully booked this year and he would not even take an order for next year.
What would have happened if we had order on line an paid ?

Because of our large order book we are only taking large building orders, unless I can tie a small order into another building which is near your location ,which there could not have been one when I spoke to you
Going forward we are looking to discontinue our smaller buildings if the order book still continues like it is at the moment

Still very poor service advertising something they’re not prepared to sell

February 22, 2021
Unprompted review
Nordictimberbuildings logo

Reply from Nordictimberbuildings

Hi Mr Simpson
I am sorry you have felt the need to address this as I explained on an email and when i spoke to you ,we have a 5 plus month order book and we want to focus on our larger summerhouses and workshops so it is easier for the teams in the units making 1-2 large buildings a day so eating up on less timber and the teams on the road building 1-2 large buildings instead of trying to fit 4-6 buildings in which increases their time in the day and travelling on the road

This is purely a business decision which is more cost effective for us and puts less strain on our work force and vans on the road

I am sorry you cannot see this from our point of view

I can confirm I have put a note on our homepage explaining this also

Kind Regards
Steve
Sales & Customer Manager

Rated 5 out of 5 stars

shed heaven

brilliant company to deal with good quality product and very helpful polite staff

September 9, 2020
Unprompted review
Nordictimberbuildings logo

Reply from Nordictimberbuildings

Thank you very much for your feedback ,it is much appreciated

Kind Regards
Steve

Rated 5 out of 5 stars

Excellent value for money & 5 Star quality. Great service

I have just had a 10 x 6 Security Shed delivered and erected by this company and would be prepared to recommend them to anybody. I am delighted with the finished product which has been constructed in fine quality timber to the highest of standards. The two lads who arrived, as promised , first thing in the morning, Matt & Glenn were very quick and efficient and a pleasure to deal with. I would like to give a special mention to Steve in the office who took my order and then assisted & advised me throughout the whole process.
All in all a first class job all round by the team at Nordic Timber Buildings - Five Star Performance on quality, value for money, communication and punctuality.

January 17, 2020
Unprompted review
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Reply from Nordictimberbuildings

Thank you very much for your feedback and kind words ,it is much appreciated

Kind Regards
Steve

Rated 5 out of 5 stars

Great quality and value for money

My wife bought an 8ft * 12ft pent Summer House as a craft studio/ hideaway/girl-cave.

Salesperson was friendly and flexible - allowing us to make customisations at very reasonable cost. Kept us posted throughout via email and telephone, and provided sketches to confirm our changes - which were all correct on delivery..

No unnervingly large deposits required and shed was delivered on time.

Installation guys were very professional - and they coped with a tricky site admirably - they were even able to make a modification on the day as I had miscalculated an overhang and we needed to shorten the roof slightly.

Build and timber quality is great - one or two knot holes in tongues and a couple of chinks of daylight here and there - but a really solid building.

Windows and doors are nicer than expected - with nice chromed hardware. Door was planed on site for a perfect fit.
Glass is toughened.. as spec'd.

I don't really have anything negative to say ... expect to have to sweep up a bit of sawdust.. and in my case, I was asked (and willing) to help lift a panel or two - they are VERY heavy as it is such a solid shed.

October 17, 2018
Unprompted review
Nordictimberbuildings logo

Reply from Nordictimberbuildings

Thank you very much for your feedback ,it is much appreciated

Kind Regards
Steve

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