I would consider my purchase to be quite small £30 , they couldn't have been nicer or more helpful even opened the shop at short notice to pick my fireworks up.I have also purchased fireworks in Novem... See more
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See what reviewers are saying
We go to this shop for the main occasions and never been disappointed with the customer service! Lovely bunch of men! Everyone I've recommended this place to have said the same! We said we were disapp... See more
Very easy website for click and collect orders and order is ready fast used northeast fireworks for a few years running now. never been let down allways great quality products at amazing prices cheape... See more
3rd year I have purchased from Northeast Fireworks and I travelled down from Newcastle due to there not being many decent firework shops up there and I will say it is well worth the journey. Phoned fi... See more
Company details
Written by the company
The largest retail fireworks shop in the Northeast.
Contact info
1- 2 Nelson Terrace, TS18 1NJ, Stockton On Tees, United Kingdom
- 07774 627031
- dan@northeastfireworks.co.uk
- www.northeastfireworks.co.uk
4.9
Excellent
144 reviews
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Very easy going
Very easy going, I had a couple of issues with transport and they still held my order until I was able to pick up. I would definitely recommend.
December 28, 2024
The best fireworks ive ever had very…
The best fireworks ive ever had very impressive
December 28, 2024
Excellent service and home delivery
Excellent service and home delivery. Highly recommend.
December 5, 2024
Product looks good
Product looks good - not used yet. Sorting postage was a hassle. Folding the box to post the pack is not great. A stiffer card envelope large enough to avoid this might help.
December 6, 2024
Reply from Northeastfireworks
Hello Greg,
May I take this opportunity to thank you for submitting feedback in the form of a review.
After reviewing your order, I can't actually find your order associated to the name, date of the order or the email used within trustpilot. Please ensure when you order from our website your personal information is accurate and up to date, to alleviate any confusion.
We, at Northeast Fireworks would like to sincerely apologise for the hassle the postage caused you, the reason for this is when you ordered online, you had selected the 'click and collect' option, which is free. The click and collect option was the only option available to you at checkout as we can not facilitate deliveries to your postcode.
On this occasion, we went above and beyond to get you your order through a third party courier, all relevant products, including the safety information were included in the packaging.
Please could you send your order number to the following email: dan@northeastfireworks.co.uk so we can refund your postage cost as a gesture of goodwill.
We hope you enjoy the indoor fireworks!
Kind regards,
Dan
Excellent online service
Excellent online service. Easy to use website. Good description and prices. Ready ti pick up within the hour. Parking behind shop for easy collection. Friendly , helpful staff.
November 4, 2024
Easy to order online for click and…
Easy to order online for click and collect. The order was ready for collection really quickly. It's great that some of the fireworks have videos for you to see what they're going to be like. The fireworks are very reasonably priced too.
November 3, 2024
Great customer service
Great customer service, excellent selection of fireworks , delivery on Time no issues, great display
November 2, 2024
Tip top place to buy fireworks
Tip top place to buy fireworks - website is easy to use and smooth transaction. When there was a slight mistake with the order they sorted it out super fast . Fireworks were of a really good standard
November 1, 2024
Great service and quick process of my…
Great service and quick process of my order was ready the same day
November 1, 2024
Fast and efficient order and…
Fast and efficient order and collection.
Knowledgeable and helpful staff who can assist u with an ample selection of fireworks.
Cheaper options available as we only needed a few, still great quality we were very impressed.
November 4, 2024
Unprompted review
Company was great very fast service and…
Company was great very fast service and very reliable customer service
October 31, 2024
Excellent all round service
Excellent all round service. Amazing fireworks and good value for money. Thanks for another amazing bonfire night!
November 5, 2024
Unprompted review
Unbelievable fireworks bought from…
Unbelievable fireworks bought from North East Fireworks. Better than any display. Love the videos so you actually see what your buying. In my opinion good prices for what you get. I spent over £150 so got free rockets too. Rockets were amazing.
November 5, 2024
Unprompted review
Great fireworks the street loved them…
Great fireworks the street loved them definitely be buying again,
November 5, 2024
Great web site with videos of each box…
Great web site with videos of each box so you can see what effects you get Easy to order and collect
November 4, 2024
Absolutely amazing customer service
Absolutely amazing customer service. Very impressed and so grateful.
November 3, 2024
Unprompted review
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