Northern Legacy Reviews 

157
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

If I could give 10 stars out of 5, I'd surely do. Northern Legacy is a fabulous firm, and their co-owner, Kian, is amazingly supportive: we had an issue with the delivery which Kian got promptly sorte... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service! Over a year ago, I ordered a ring that turned out to be too big, and changing the size happened seamlessly despite ordering from a different country. Now, over a year later... See more

Company replied

Rated 5 out of 5 stars

I ordered a few rings and a bracelet, which I never leave the house without. They offer some great deals, and the pieces are pretty good quality. I also like the packaging, I find it rather elegant. I... See more

Rated 5 out of 5 stars

Ordered a couple of pieces as a gift for my boyfriend, he loved them! The quality is really great and the the pieces look exactly as pictured. Unfortunately, the link on the bracelet I had gotten br... See more

Company replied

Company details

  1. Jewelry Store

Written by the company

Bliv en del af den nordlige arv med smykker lavet af de bedste materialer fra hele verden. Shop moderne og håndlavede ringe, halskæder & ure - Se udvalget!


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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4.9

All reviews

(157)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect customer service.

My first ring didn’t fit, contacted the customer service and asked for an exchange. They were super helpful! Especially since I was out of the EU which created some difficulties. A very generous and friendly customer service experience.

Overall quality of the product is absolutely amazing, definitely reccomend getting some jewelry from them!

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Problem with ring was fixed immediately…

I had a problem with one of the rings to which I emailed supported about it and they responded the next day and sent a new replacement immediately. They also have free exchanges if you want to change sizes which is incredibly convenient.

February 2, 2026
Rated 5 out of 5 stars

Quality jewelry and quality service

I ordered a few rings and a bracelet, which I never leave the house without. They offer some great deals, and the pieces are pretty good quality. I also like the packaging, I find it rather elegant. In addition, the customer service is excellent, as I recently had to replace one my pieces and they replied and sent me a brand new replacement within 48h!

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderfully crafted

Wonderfully crafted! It is relatively thin, hence the super affordable price. Despite the band being thin, it is beautiful and looks like it will hold up to wear and tear.
Highly recommend! Quick shipping as well!

October 30, 2024
Northern Legacy logo

Reply from Northern Legacy

Thanks so much for your awesome review! 🙌 We’re thrilled to hear you love the craftsmanship and design. 💍 We're all about balancing style and durability, so it’s great to know it hit the mark for you. And yes – fast shipping is a must! 🚀

Hope to see you back soon,
Team Northern Legacy ✌️

Rated 5 out of 5 stars

I'd Order Again

The order came much sooner than anticipated. Packaging was nice. Will order again.

June 27, 2024
Northern Legacy logo

Reply from Northern Legacy

Thank you so much! 🤩 We really appreciate your review and we'll be ready, when you return to the shop.

HAve a nice day and a nice summer! ☀️

Rated 5 out of 5 stars

Good quality, beatiful pieces and great customer support

Ordered a couple of pieces as a gift for my boyfriend, he loved them! The quality is really great and the the pieces look exactly as pictured.
Unfortunately, the link on the bracelet I had gotten broke off. Customer support was amazing, I used the chat option and talked with Anders, he was super helpful and in no time the item was replaced and shipping was set up. So all in all, good quality, fast shipping and great customer support

March 28, 2024
Unprompted review
Northern Legacy logo

Reply from Northern Legacy

Thank you very much for those fine words 😊

I'm glad that we could help you out and fix the problem.

Hope you're having a fantastic day

Rated 5 out of 5 stars

Shipping was fast

Shipping was fast, the ring looks amazing. Quality is above what I expected and this is now a daily wear piece

February 26, 2024
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Reply from Northern Legacy

That is wonderful to hear! 😁 Thank you very much for this great review.
Have a fantastic weekend! 🤩

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Over a year ago, I ordered a ring that turned out to be too big, and changing the size happened seamlessly despite ordering from a different country. Now, over a year later, the color of the natural stone unexpectedly changed, so I contacted the company. They apologized for the issue and without asking offered to send me a new ring as a replacement. The matter was handled promptly and the new ring was on its way within a day.

February 14, 2024
Unprompted review
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Reply from Northern Legacy

Thank you so much for this review Julia! We deeply appreciate that, and we're glad that we could help you and find a solution. 🙌

Thank you and have a nice day! 😁

Rated 5 out of 5 stars

Just a good, reliable company

I usually don't write reviews but these guys deserve it. I placed a few orders over the years (mostly rings and necklaces) and it was always good quality. Also a fair price I'd say. Once I actually got the wrong order on accident, but they fixed it within a day. Nothing to say but good words so far.

October 31, 2023
Unprompted review
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Reply from Northern Legacy

Thank you very much Robbert 😁

I'm glad that we fixed the issue and did find a good solution.

Have a nice weekend.

Rated 5 out of 5 stars

If I could give 10 stars out of 5

If I could give 10 stars out of 5, I'd surely do. Northern Legacy is a fabulous firm, and their co-owner, Kian, is amazingly supportive: we had an issue with the delivery which Kian got promptly sorted out. Not to mention the outstanding quality of the jewellery. We've purchased many items and we are highly satisfied. We'll surely purchase more items of jewellery from this brand. Thank you Northern Legacy, also thank you Kian, Maria.

January 15, 2024
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Reply from Northern Legacy

Wow! Thank you for this amazing review! 🙌

I'm so glad we could find a solution to the problem.

Have a nice day!

Rated 5 out of 5 stars

We bought a second necklace from…

We bought a second necklace from Northern Legacy because my husband thought he lost the first one which we got two years ago. Found the first one (which is in great shape) which he wears daily. Keeping the second just in case! Great products and great service.

December 19, 2023
Unprompted review
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Reply from Northern Legacy

Thank you very much for the kind words!

Rated 5 out of 5 stars

Awesome Company!

I bought a necklace from NL that I was super happy with. Unfortunately I broke it.

But they quickly sent me a new one, when I emailed them about what happend!
I am really grateful, awesome company!

September 26, 2023
Unprompted review
Northern Legacy logo

Reply from Northern Legacy

Thank you Johannes! That's some nice words.

I'm glad that we found a quick solution, which solved your problem! 😁

Have a nice day

- Kian

Rated 5 out of 5 stars

High quality items

I've been looking for a new brand to find jewelry. I always had problems with gold toned jewelry that the colors faded or they gave a green rash on my fingers and for the first time in my life I found a brand with high sustainability! After 2 months of use my jewelry from NL still look brand new. No dents, no color washing and still very shiny!

August 22, 2023
Unprompted review
Northern Legacy logo

Reply from Northern Legacy

Hey Nino,

I'm so glad you experienced the quality we aim to deliver every day!

Hope to see you in the future for more rings 😊👌

Rated 1 out of 5 stars

Scam !!!!!

I placed an order 4 weeks ago. My order was wrong and I sent it back exactly 4 weeks ago. And still, the company has not refunded my money. This page is definitely a scam. I suggest you not shop.

July 17, 2023
Unprompted review
Northern Legacy logo

Reply from Northern Legacy

Hello Alkim,

Did you get the email we sent you? The money has been transferred directly to your account instead of PayPal.

I will admit that we've been too slow! And I'm very sorry for that. Since you paid via PayPal, we tried to return the money through them. However, despite several attempts and discussions with their support, this didn't work.

We should have acted quicker and simply carried out the direct wire transfer, and we sincerely apologize for that.

Please let me know if you have any questions.

Rated 5 out of 5 stars

Hello dear ones.

Hello dear ones.
The ring fits perfectly. It is beautiful. Thank you for the great service.
All the best.

June 29, 2023
Northern Legacy logo

Reply from Northern Legacy

Thank you very much!

Hope to see you back in the future! 😊

Rated 5 out of 5 stars

I've ordered something and received a gift

I've ordered an onyx necklace with a vegvisir charm and i've received a gift because of my comment with the order that the jewerly fits so well with my wedding ring and as a woman you can also wear the jewelry of the brand. I think it is very very veryyy nice they send me a bracelet! The order came in time and I think the jewelry looks amazing. I will definitely order again in the future.

June 18, 2023
Northern Legacy logo

Reply from Northern Legacy

Hey Michelle - Thank you so much for your amazing feedback! We're thrilled to hear that you liked the necklace and the wedding gift from us.🤩

We hope you had a fantastic wedding!

Thank you for taking the time to share your experience with others.

Rated 1 out of 5 stars

Wrong item send

I ordered gold style necklase but i recieved silver version of my product. Than i had to send back my product. If you want to be disgraced with your money, here is the right address.

June 22, 2023
Unprompted review
Northern Legacy logo

Reply from Northern Legacy


Hi AG,

Once again, I deeply apologize for the mistake we made. 😔
We understand that offering a free exchange to the gold-toned isn't always enough.

I wish you had given us the opportunity to rectify our error.

I sincerely hope that you will return in the future and give us another chance.

Wishing you a wonderful summer. 🌞

Best regards,
Anders

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