Had a unique sunken courtyard garden with ancient & failing walls which needed specific care & treatment and removal of decades of plastic paint. Did a lot of research about breathable products. Did m... See more
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I have used Earles mineral paint on my garden retaining wall for at least 7 years. I refresh with a new coat each year to keep it looking fresh. It is easy to mix and apply following the instruction... See more
Being new to the use of mineral paint I was not sure what to expect, but I have been amazed with this great breathable product. In re painting the walls of our old timber framed farmhouse it goes on w... See more
Company replied
Excellent customer service- I really cannot fault them. I’ve bought Snowcem paint before and it completely sorted out an issue I had with previous liquid paint coatings so I’m buying it again wit... See more
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Company details
Written by the company
Specialising in the supply of Mineral Masonry Paint, Northern Paints and Coatings is an established family business based in the heart of Northumberland. Advocates for the use of plastic free paint, we provide quality, breathable materials which will both protect and transform your property. Whether you are renovating an older property, working on a brand new build or searching for a solution where other products have failed due to peeling and flaking, then we can help. If you would like to discuss your project, our friendly, knowledgeable team is on-hand to ensure you have the right advice for your specific requirements and to offer expert technical support every step of the way.
Contact info
Unit 3B Berwick Road Industrial Estate, NE71 6AH, Wooler, United Kingdom
- 01665 494034
- sales@npc-ltd.co.uk
- www.northernpaintsandcoatings.co.uk
4.8
Excellent
641 reviews
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Hasn’t replied to negative reviews
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Excellent service from David
Excellent service from David - they were out of stock of an item I ordered but quickly offered an alternative solution. Including posting an additional batch of Skimcoat to make up a shortfall quickly and with no postage charge. 24 hour delivery on both consignments. Real pleasure to deal with and great to order from a real person rather than a faceless website and remote call centre.
September 15, 2022
Reply from Northern Paints and Coatings
Dear Stuart
Thank you for your understanding when the product was unexpectedly out of stock, for leaving us 5 stars regardless of this and for the fantastic comments. If we could leave you a 5 star customer review we would!
Best wishes
Jane@NPC
Great finish - check the coverage you need.
The finish looks great though the finished colour (Lilly White in our case) is darker/pinker than the website colour suggests - of course this could just as easily be down to the colour rendering of my PC monitor.
I would suggest ordering more than you expect to need and water down more than they suggest - certainly for the first coat, otherwise it's like spreading jam! We were applying to pebble dash so knew the coverage wouldn't be the same as a completely flat surface but until we watered it down more it only covered a fraction of what we expected.
We did have a small problem with colour matching of one batch but Northern Paints and Coatings dealt with this very fast and professionally.
September 15, 2022
Reply from Northern Paints and Coatings
Dear Matt
Thank you very much indeed for taking the time to leave us a review, and for the good advice based on your own first hand experience of using the paint.
Best wishes
Jane@NPC
Fabulous service
Fabulous service , arrived next day .
Great product and a nice apricot colour
September 17, 2022
Reply from Northern Paints and Coatings
Dear Terry
Thank you so much for your excellent review. We are so pleased you like the apricot colour.
Best wishes
Jane@NPC
Problem free and prompt seevice
September 12, 2022
Reply from Northern Paints and Coatings
Dear Graham
Thank you for your 5 star review of our service, it is very much appreciated.
Best wishes
Jane@NPC
Refreshingly Efficient
Excellent service and communication and a very speedy delivery. Would definitely use again.
September 7, 2022
Reply from Northern Paints and Coatings
Dear Alan
Many thanks for taking the time to leave us an excellent review. We are very grateful indeed.
Best wishes
Jane@NPC
Outstanding
Once again, outstanding customer service from David and his team, but in particular, David.
When a customer makes a daft error and the boss sorts it out the next day, and the product arrives the day after followed by a prompt partial refund, you know you're dealing with someone who cares passionately about their customers and their business.
September 4, 2022
Reply from Northern Paints and Coatings
Dear David
Thank you very much for your kind words. Your review has been a real hit here in the office and David thinks he's something special now! It is a pleasure to receive such an excellent review and very much appreciated indeed.
Best wishes
Jane@NPC
Order arrived as expected.
The order took a bit longer than 48 hours to arrive but that may have been due to a postal service strike.
September 3, 2022
Reply from Northern Paints and Coatings
Hi Paul
Thank you very much indeed for your understanding and 5 star review.
Very best wishes
Jane@NPC
Great delivery time
Great delivery time. After the recommendation can't wait to use the product.
August 31, 2022
Reply from Northern Paints and Coatings
Dear Andy
Thank you for your 5 star review of our delivery, we hope you are just as happy with the product. Please pass on our thanks to the lovely person who recommended us to you!
Best wishes
Jane@NPC
Good value specialist paint
Super fast delivery and excellent quality paint - worked really well on bare stone internal wall.
August 29, 2022
Reply from Northern Paints and Coatings
Dear Jonathan
We're so pleased to hear that you are happy with the service and product, and thank you very much indeed for mentioning how well the paint works on a bare stone internal wall.
Best wishes
Jane@NPC
Snowcem paint
I think this paint is the one that has been longest on the market. Excellent for traditional buildings.
August 27, 2022
Reply from Northern Paints and Coatings
Thank you so much for your excellent review and mention of how well our paint suits traditional buildings. Much appreciated!
Best wishes
Jane@NPC
As described and delivered quickly
August 26, 2022
Reply from Northern Paints and Coatings
Dear Derek
Thank you for leaving us a great review, it is very much appreciated.
Best wishes
Jane@NPC
Great products
Good informative website. The company supplied the products quickly.
Snowcem is an excellent product - easy to apply with a good finish. We repeated our order to finish off the cottage - it looks great. Would definitely use again when we need to repaint it.
August 22, 2022
Reply from Northern Paints and Coatings
Thank you very much indeed for your 5 star review of our service and products. We are delighted to hear that you found the paint easy to apply and like the finish. We look forward to hearing from you again in the far distant future when the cottage needs repainted!
Best wishes
Jane@NPC
Great product and very good service
Great product and very good service. Painting the inside of an old farm building where we needed suitable paint and we found it! Thanks guys!
August 21, 2022
Reply from Northern Paints and Coatings
Dear Quentin
We're very happy to help and pleased to hear the paint is being used on the inside of an old farm building - for which it is perfect. Thank you very much indeed for taking the time to leave us a 5 star review.
Best wishes
Jane@NPC
Excellent customer service
Very impressed with Joanne,Technical Sales Consultant who responded to my queries very quickly and hopefully solved the problem we had encountered when a builder marked our K-rend wall.
August 12, 2022
Reply from Northern Paints and Coatings
Dear Lynn
Thank you very much indeed for your 5 star review and kind words about our team. We are so pleased to receive such positive feedback.
Best wishes
Jane@NPC
Northern Paints very kindly rang me to…
Northern Paints very kindly rang me to ask if I really wanted 2 containers of primer. I didn't. It was a website error. They arranged a refund. I was impressed with their proactive attitude.
August 12, 2022
Reply from Northern Paints and Coatings
Dear Ruth
Thank you for taking the time to leave us a 5 star review. We are so please to hear that you were happy with the service you received.
Best wishes
Jane@NPC
Great purchase experience
August 9, 2022
Reply from Northern Paints and Coatings
Thank you for giving us 5 stars for your purchase experience. It is very much appreciated.
Best wishes
Jane@NPC
From a domestic user.
Very good advice and efficient service. Would use them again. Good natural product.
August 8, 2022
Reply from Northern Paints and Coatings
Dear Richard
Thank you so much for your 5 star review of our service and product. We are always delighted to receive such positive feedback.
Best wishes
Jane@NPC
Reply from Northern Paints and Coatings
Hi Corinne
Thank you for taking the time to leave a five star review of our service. It is very much appreciated.
Best wishes
Jane@NPC
Good company, good paint
Low delivery fee and prompt delivery. I painted my garage this weekend with two coats and it's looking good so far. The paint was easy to mix and went on well.
July 31, 2022
Reply from Northern Paints and Coatings
Hi, thank you for taking the time to leave us a five star review, and for mentioning how easy it is to mix the paint. It is very much appreciated by all of us here.
Best wishes
Jane@NPC
Reply from Northern Paints and Coatings
Dear Paula
We are so pleased to hear that you are happy with the service and finish of the paint. Thank you very much for taking the time to leave us a 5 star review!
Best wishes
Jane@NPC
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