Made several orders from them over the years, I once had a problem, they solved it professionally. Their product has very good value/quality rate.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great products I have ordered at northweek several times now. The delivery usually is very fast (given that I live in a different country). Prices are great compared to product quality. Once I... See more
Company replied
"We have checked with the relevant departments and they have informed us that there has been a change in the product and the photos have not been updated. If you keep the product, we will refund you... See more
I placed my order with Northweek on 15th of April 2024 and I received a package on 24th of April 2024 via GLS courier service. Everything was correct, package was intact and complete according to my o... See more
Company replied
4.0
Great
2K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Made several orders from them over the…
Made several orders from them over the years, I once had a problem, they solved it professionally. Their product has very good value/quality rate.
April 17, 2026
Very poor quality.
March 2, 2026
Never again
"We have checked with the relevant departments and they have informed us that there has been a change in the product and the photos have not been updated. If you keep the product, we will refund you €5 for the inconvenience. Please confirm if you agree with this solution."
5€ refund for receiving different item, because they didn't updated the photos.
January 19, 2026
Great overall, but missing the customisable sunglasses!
A bit slower shipment than I expected, but overall OK.
Please, please, _please_ bring back the customisable sunglasses!
And expand your model line! It gets less and less and it feels like the site is about to shut down!
December 19, 2025
Perfect brand
October 15, 2025
Order did not arrived
Order did not arrived, sent two inquiry but did not solved. Disappointed with customer service. After 5 weeks I requested for a refund. This time was a bad experience and I have concerns about future purchases
July 22, 2025
Always customer of Northweek
Fast delivery, I recommend this website this brand never disappoint me
August 12, 2025
Beautiful sunglasses, late delivery
The sunglasses are fabulous designs and good quality. Certainly great price point. But you delivered 3 days later than you said you would, and so this time I was unable to receive my glasses as I was on holidays.
Also I wrote a customer service email to try to avoid this problem, when I saw the delivery would be late, but did not get a response
August 10, 2025
Arrived promptly and well packaged
Arrived promptly and well packaged. Good communication.
August 3, 2025
Super fast delivery
July 28, 2025
Did not receive anything!
July 17, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.