NorthWestPharmacy.com Reviews 

14,498
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 834 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the ordering process easy and efficient, with many appreciating the quick processing and delivery of their prescriptions. The staff and customer service are frequently highlighted for being friendly, helpful, knowledgeable, and professional, ensuring pleasant interactions and clear communication. Many people are particularly satisfied with the significant cost savings on medications compared to other sources, making essential prescriptions more affordable. However, some customers also noted concerns about price increases over time and occasional issues with being overcharged for tariffs or receiving off-brand equivalents instead of the ordered brand. A few other people also felt that there were difficulties with shipping or incorrect physician names on prescriptions, and some experienced refusal of refills.

What people talk about most

Price

Reviewers mention positive feedback about price, with many customers appreciating the significant cost... See more

Service

Customers consistently report positive experiences with the service, highlighting its reliability,... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting its ease and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpful, professional,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I get great service from NW Pharmacyand if there is ever a delay, usually supply line shortages, they always communicate reasons and status promptly. And I save a ton of money

Rated 5 out of 5 stars

North West Pharmacy make the whole process easy. a website that is user friendly. It's not like going to the neighborhood Pharmacy and getting your prescription next day, but the price makes up for... See more

Company replied

Rated 5 out of 5 stars

The staff is friendly. The medications are delivered in a timely manner, and always dispensed correctly. I need one medication that's BRAND and it's so much cheaper than any place else, by thousands a... See more

Company replied

Rated 5 out of 5 stars

We have used your services for several years and have never had a complaint! All of our prescriptions have been processed quickly and professionally! The cost savings is remarkable as compared to wha... See more


Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Veterinary Pharmacy
  6. Wholesale Drugstore

About NorthWestPharmacy.com

Written by the company

After filling more than four million prescriptions, we are the world's most reviewed and independently five-star rated online pharmacy with over 480,000 real customer reviews through Shopper Approved and a stellar TrustScore. We're certified by CIPA & IPABC and every purchase from us is guaranteed by one of the most trusted names in online security, the Norton Shopping Guarantee. Say goodbye to high drug prices. Our customer experience is synonymous with savings, safety and service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

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4.8

All reviews

(14,498)

789 reviews in the last 12 months

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Rated 5 out of 5 stars

I've been a Northwest Pharmacy customer…

I've been a Northwest Pharmacy customer for almost 20 years as the U.S. prices are way too expensive. They ship very quickly. Always a great customer experience for me!

March 23, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear R. Eckel,

Thank you for being a loyal customer for nearly 20 years. We’re grateful for your trust and glad to hear our quick shipping and consistent service have made your experience a great one.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Northwest Pharmacy has provided me with…

Northwest Pharmacy has provided me with Flecainide for several years. It is very easy to order from Northwest and order is delivered on time. I highly recommend Northwest Pharmacy for your prescriptions.

March 18, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Sharon,

We are thrilled to hear of your positive experience with us. We truly appreciate your recommendation and your continued trust in us.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Excellent Pharmacy All Around.

The staff is friendly. The medications are delivered in a timely manner, and always dispensed correctly. I need one medication that's BRAND and it's so much cheaper than any place else, by thousands and thousands of dollars each month.

May 19, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear JB,

Your input is greatly valued. We appreciate your business and are grateful to be a part of your healthcare plan.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

I always have great service from…

I always have great service from Northwest Pharmacy. They have excellent pricing and keep you informed on the progress of your order.

April 24, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear David,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Easy to order

Easy to order, great notification, pricing, delivery

April 30, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Jean,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

The customer service is just fantastic

The customer service is just fantastic. Very informative, courtious, helpful and knowledgable. The pricing is very good also. Ordering my scripts is so easy and simple I love it.

April 17, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Marianne,

We are happy to hear you had such a wonderful experience! We really appreciate your patronage and look forward to serving you in the future.

The NorthWestPharmcy.com Team

Rated 5 out of 5 stars

Very professional from ordering to…

Very professional from ordering to delivery. With all the tariffs etc, the delivery was quicker than anticipated. I will continue with NW Pharmacy with trust and gratitude.

May 27, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Deanne,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Always reliable

Always reliable, always helpful, and prices are affordable.

February 9, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Jodi,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Price,Service

April 20, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Long Time NorthWest Pharmacy Customers

Our family has used NorthWest Pharmacy for many years. Their customer service is top notch. I can always be assured that our order will arrive in a timely fashion and will be of the highest quality.

February 28, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Nancy,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

I have been doing business for over 16…

I have been doing business for over 16 years and have never had any problems. The meds i order are the same meds that I were getting in the United States but are a lot cheaper. Very nice people that really care about their customers.

May 25, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear William,

We are grateful for your kind words. It was our pleasure to serve you as we anticipate the opportunity to do so in the future.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

I received my meds in a timely matter…

I received my meds in a timely matter considering the distance. No issues with the trelegy ellipta. The cost was the factor for my buying from NorthWestPharmacy

May 18, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Frank,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

A truly upright and responsive service.

They are always as helpful as they can be, reliable and honest. I can't think of a thing I would want them to do differently.

May 11, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Madeline,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

excellent Pharmacy

I have been using this Pharmacy for a few years for my cat's asthma medication. They are fairly priced, efficient, professional and have excellent customer support. I highly recommend them.

Sari Reis

May 22, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Sari,

Thank you for sharing your experience with us. We look forward to serving you in the future.

The NorthWestPharmacy.com

Rated 5 out of 5 stars

Great prices and great website

Great prices and great website. Thanks

March 11, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Hugh,

Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Always quick and efficient!

May 7, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Janet,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Extremely happy with Northwest…

Extremely happy with Northwest pharmacy. Their customer service is excellent and prices beat USA BIG Parma prices by far.

May 20, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Deborah,

We are grateful for your kind words. It was our pleasure to serve you as we anticipate the opportunity to do so in the future.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

My experience was great as always

My experience was great as always. Very Helpful and honest in every respect. Awesome!!!!!....

May 20, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Sylvia,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 4 out of 5 stars

Easy to use website

Easy to use website, but prices are now longer beneficial with added tariff fees.

May 19, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Paul,

Thank you so much for sharing your feedback. We’re really glad to hear that you find our website easy to use, and we completely understand how frustrating the added U.S.‑imposed tariffs can feel.

These tariffs are a government requirement, and we’re obligated to collect and remit them so that U.S. Customs can clear packages for delivery. Even so, we work hard behind the scenes to keep overall costs as low as possible for our customers.

We also want you to know that we offer a Lowest Price Guarantee. If you find a lower total price—including shipping—from any CIPA‑certified international or Canadian pharmacy website, NorthWestPharmacy.com will beat it. Conditions and limitations apply, and full details are available in our legal Terms of Sale and Conditions.

If you’d like to place a price‑matching order, our Patient Care Specialists would be happy to help. Just give us a call and let them know you’d like to apply a price‑matching price.

The NorthWestPharmacy.com Team

Rated 2 out of 5 stars

Deceptive pricing practices.

I have paid almost $200 for a name brand product and received an off brand equivalent. While I was pleased with the product I received, I was able to order the product as a generic and paid almost half as much and received the same product, quantity, and dosage. I feel that I was ripped off. The last time I ordered the same medication, I called directly to Northwest Rx and they tried charging me $50 more than the advertised price on the website. When I told the order taker, they matched the price on the site. The pricing practices of your company are deceptive.

February 24, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Martin,

Thank you for your feedback. We’re glad the medication worked well for you, and we appreciate the chance to clarify your recent orders.

When your order was placed, the generic was unavailable from our supplier. To avoid delaying your treatment, we sent the brand name medication at no extra cost, even though it normally costs more. We understand how this could be confusing when comparing it to previous orders.

Regarding the pricing differences: the price shown on our website can sometimes differ from what our agents see in their system during times we are undergoing system upgrades which happens very infrequently. In those cases, our team will always adjust the order to match the online price once it’s brought to their attention. We appreciate you highlighting this so we can continue improving how these situations are communicated.

We value your business and want every experience to be clear and consistent. If you ever notice a difference between the website price and what you’re quoted, our team is always happy to match the online price.

The NorthWestPharmacy.com Team

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