NorthWestPharmacy.com Reviews 

14,500
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 834 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the ordering process easy and efficient, with many appreciating the quick processing and delivery of their prescriptions. The staff and customer service are frequently highlighted for being friendly, helpful, knowledgeable, and professional, ensuring pleasant interactions and clear communication. Many people are particularly satisfied with the significant cost savings on medications compared to other sources, making essential prescriptions more affordable. However, some customers also noted concerns about price increases over time and occasional issues with being overcharged for tariffs or receiving off-brand equivalents instead of the ordered brand. A few other people also felt that there were difficulties with shipping or incorrect physician names on prescriptions, and some experienced refusal of refills.

What people talk about most

Price

Reviewers mention positive feedback about price, with many customers appreciating the significant cost... See more

Service

Customers consistently report positive experiences with the service, highlighting its reliability,... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting its ease and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpful, professional,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I get great service from NW Pharmacyand if there is ever a delay, usually supply line shortages, they always communicate reasons and status promptly. And I save a ton of money

Rated 5 out of 5 stars

North West Pharmacy make the whole process easy. a website that is user friendly. It's not like going to the neighborhood Pharmacy and getting your prescription next day, but the price makes up for... See more

Company replied

Rated 5 out of 5 stars

The staff is friendly. The medications are delivered in a timely manner, and always dispensed correctly. I need one medication that's BRAND and it's so much cheaper than any place else, by thousands a... See more

Company replied

Rated 5 out of 5 stars

We have used your services for several years and have never had a complaint! All of our prescriptions have been processed quickly and professionally! The cost savings is remarkable as compared to wha... See more


Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Veterinary Pharmacy
  6. Wholesale Drugstore

About NorthWestPharmacy.com

Written by the company

After filling more than four million prescriptions, we are the world's most reviewed and independently five-star rated online pharmacy with over 480,000 real customer reviews through Shopper Approved and a stellar TrustScore. We're certified by CIPA & IPABC and every purchase from us is guaranteed by one of the most trusted names in online security, the Norton Shopping Guarantee. Say goodbye to high drug prices. Our customer experience is synonymous with savings, safety and service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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4.8

All reviews

(14,500)

794 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company

Great company. It was very seamless to obtain the medication that I needed at a fraction of the cost elsewhere. I will definitely recommend to others.

January 14, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Colleen,

We’re delighted to hear your experience was smooth and that our pricing helped make your medication more accessible. Thank you for your recommendation and for choosing us.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Ease of use

Ease of use. Great prices. Good communication.

October 1, 2025
Unprompted review
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Reply from NorthWestPharmacy.com

Dear John,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Excellent pricing

Excellent pricing, products, plus dependable and outstanding service. We've been ordering our cats asthma medication from them for approximately 2 years. We cannot express our gratitude enough as her medicine is quite crucial for her to live. Thank you for making it possible to afford it and most importantly, her care.

January 1, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Julia,

We appreciate your feedback and are grateful to be a part of your cat's healthcare plan.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Easy to order and pricing

April 17, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Bonnie,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

THE SERVICE IS GOOD

THE SERVICE IS GOOD, BUT I WAS HOPING THE PRICE WOULD DROP SINCE TRUMP GOT BIG PHARMA TO LOWER THEIR PRICES.

April 28, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

the items I purchased were reasonable

the items I purchased were reasonable. The customer service was very helpful i assisting my purchase and the items arrive well within a reasonable time frame. I will continue to use them if there are no big increase in price

April 30, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Joseph,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 4 out of 5 stars

Northwest…

From my first connection with Northwest things proceeded well. Of course my journey started due to cost of medicine on the USA. Researched me to choosing Northwest.

January 1, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Carol,

Thank you for sharing your feedback. We are glad that NorthWestPharmacy.com has met your needs as we continuously strive to serve you better.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

EVERYTHING WAS SIMPLE AND WHEN THERE…

EVERYTHING WAS SIMPLE AND WHEN THERE WAS AN ISSUE WITH CUSTOMS ONE TIME YOU STOOD BEHIND ME AND SENT ME ANOTHER SUPPLY

April 30, 2025
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Kevin,

Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Quality medication at OK prices

Quality medication at OK prices. My vet recommended you for my cats inhalers. She has done well

March 23, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Marie,

Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Easy to order medications

Easy to order medications, medications arrive in a timely matter, and the price is reasonable compared to the US outrageous pricing.

October 11, 2025
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Tracy,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Polite and professional

Polite and professional, prompt delivery, very reasonable price

April 1, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Mary,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Easy to order and receive meds

Easy to order and receive meds. Price is great.

April 28, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Peg,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

They are prompt & courteous filling my…

They are prompt & courteous filling my prescriptions. I am so happy I found this company in Canada as the same prescription in the US is 10x more expensive which I can not afford. Thank you Northwest Pharmacy!!

April 28, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Jane,

Your input is greatly valued. We appreciate your business and are grateful to be a part of your healthcare plan.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Excellent value

Excellent value, phenomenal customer service, extremely professional.

April 1, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Pamela,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

They are quick to respond to fill me Rx…

They are quick to respond to fill me Rx at a reasonable price

April 28, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Christine,

Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Overall good experience

The number of choices of the medicine I needed is very good. The staff understand and explain the details of the prescription if I misunderstand and call Customer Service. The product ordered arrived more promptly than expected.

April 1, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Melissa,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Good price on the Meds I order

Gets my meds fairly quickly. Easy to talk with if I have questions. Great price for what I order. Can get it made in Canada. Been using your pharmacy for over ten years.
Would prefer using a charge than my bank account.
Wish I could get more products at a lower price like my Breo inhaler.
Good quality product.

January 28, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Joanna,

Thank you for sharing your feedback. We are glad that NorthWestPharmacy.com has met your needs as we continuously strive to serve you better.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Before Trump’s tariffs I saved money…

Before Trump’s tariffs I saved money ordering my prescriptions from NorthWest

April 28, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Robert,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

This site usually has access to Rx Meds…

This site usually has access to Rx Meds that in the USA would cost an arm and leg.
While you have to give the process time to work you must afford it ample time to scour the world for your Rx meds but it does work!!!!!!!

April 27, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Gregory,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

The price is great and prescription…

The price is great and prescription came in the mail quicker than I anticipated.

March 23, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Linda,

Thank you for sharing your experience with us. We look forward to serving you in the future.

The NorthWestPharmacy.com

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