Notesofnorthumberland Reviews 46

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Fraudulent Company!!! Was booked in for a christmas candle workshop - which didn't occur. Doesn't answer emails, messages or phone calls. Managed to find her in premises and requested refund, she p... See more

Rated 1 out of 5 stars

DO NOT BOOK A WORKSHOP OR ORDER ANYTHING. This woman is a fraud and will take your money and then you will never hear from her again. Your emails will bounce, you cant get in touch over facebook and t... See more

Rated 1 out of 5 stars

Same story as everyone else. Ordered goods early December 2024. Nothing was ever delivered. All listed emails bounced and no one ever responded to the website chat. Company is in major collapse, bu... See more

Rated 1 out of 5 stars

I too placed an order on 9th January 2025. Have not received my order, now February. Emails bounce and no ring tone when you use the telephone contact number. Absolutely shocking. Please, avoid!!!

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1.3

Bad

TrustScore 1.5 out of 5

46 reviews

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Rated 1 out of 5 stars

As below I also have not received goods…

As below I also have not received goods
How Emily is still trading is beyond me. This woman is a scam artist. New Ltd company every time her customers catch up on her.
Excuse after excuse about why not had refund.
She walks around Alnwick with head high, she owes thousands locally never mind what she owed nationally.
Stay away! She is a con artist

January 18, 2024
Unprompted review
Rated 1 out of 5 stars

I went in to spend a gift voucher and…

I went in to spend a gift voucher and have a coffee. Ordered coffee and pancakes. While I waited went and spent my voucher. No bags to put all my goods in. Sat down had my coffee which I must say was good. Then waited a further 30mins for the pancakes. I ended up having them to take out as I had in total waited 45mins and had appointment to go to. Sent 3 emails to the company complaining and not once have they replied. Won’t be going in again.

August 22, 2024
Unprompted review
Rated 1 out of 5 stars

AVIOD!!

AVIOD!!!

Booked a course which was cancelled an hour before starting due to sickness. I have tried many times to get in contact to get a refund and had no reply what so ever!! After reading google reviews this has happened to a lot of people. Do not order any goods or book any courses. Still waiting on my £60 refund.

May 30, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs

Avoid this company at all costs! She takes your money online for goods and courses. Does not send out the goods and cancels the courses 1 hour before then ignores all requests for refunds. She is a thief and a scammer!!! She has done this to many many people leaving people and businesses out of pocket!
AVOID AVOID AVOID

May 31, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER!

DO NOT ORDER!
Loads of people have ordered and not received their candles. So many people waiting for refunds for cancelled workshops and being ignored by email, phone, text etc. check Facebook and instagram comments
My workshop was cancelled twice back on 23rd August and despite numerous promises of a refund, this has never materialised and now all contact has stopped.

August 23, 2024
Unprompted review

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