Notjustclothing Reviews 

379
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Simply fantastic! Love the Snowman jumper, great quality and fits true to measurements provided (such a simple thing that many other companies don't provide so thank you!). Ordered a few days before C... See more

Rated 5 out of 5 stars

I was looking for a specific jumper worn by David Bowie when he narrated The Snowman. I came across this website which sold exactly what I was looking for. The jumper is great and I also purchased the... See more

Rated 5 out of 5 stars

I bought the Snowman scarf last year and the David Bowie replica jumper this year, absolutely adore both, amazing quality. I have to applaud the customer services as my parcel went missing in transit,... See more

Rated 5 out of 5 stars

My second order with Notjustclothing and I’ve been impressed with both of them. Delivered on time and good quality jumpers that you don’t see everywhere. On top of this, charities benefit too, I... See more

Company details

  1. Clothing Store
  2. Printed Clothing Store
  3. T-Shirt Company

Written by the company

Committed to creating ethical and sustainable products that drive positive social impact.


Contact info

4.9

Excellent

TrustScore 5 out of 5

379 reviews

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4.9

All reviews

(379)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service. A very helpful person by the name of Gunai dealt with my order personally after my delivery driver couldn’t find our house. It was dealt with swiftly and professionally and I did receive my order which I am delighted with!

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely The Snowman scarf

Perfect i couldnt believe my scarf arrived the day after ordering. Really good quality & i will keep this website in mind for future purchases.

October 25, 2023
Rated 5 out of 5 stars

Fabulous

Fabulous. Love the Queens Christmas Jumper. So beautiful. A show stopper, unique and so well made. The staff were excellent to deal with. Fast delivery. Highly recommend. Well deserved 5 🌟🌟🌟🌟🌟 Thank you.

February 17, 2023
Rated 1 out of 5 stars

dishonest and non existent customer service

Bought an item size XXL, tried it on, it was barely an L. Now when looking to get any help, they clearly mention at the end on the confirmation email "please email us here or at this email noreply at notjustclothing.com " which the noreply is clearly a red flag, so dishonest as their confirmation email and website feature an non existing email that bounces back.

I found myself searching in my emails, and noticed that I bought a sweater 3 years prior that was sent with Hermes and never arrive and they just stopped helping me. Never got my item and lost 40£ and now likely an additional 40£. I feel foolish and tricked.

January 24, 2023
Unprompted review
Rated 3 out of 5 stars

Let down

Saw some jumpers on Instagram and ordered from Not Just on Christmas Eve. They were dispatched for a delivery 30th with dpd. They never arrived.
Contacted cust services and was told they would track and get back to me. They didn’t I had to chase them again. They said the parcel was lost and would I like a replacement. I said yes and confirmed address. Heard nothing again. Gave up and requested a refund that only got actioned when I raised a dispute with PayPal. Refund received

January 10, 2023
Rated 4 out of 5 stars

Support team was helpful

I ordered a product on Dec 23, 2022. My credit card was charged. It is January 16, 2023, and the item has not shipped yet. I emailed their support team, and was contacted straight away. Then team informed me that my product was on the way, and should be delivered the next day. I appreciate the quick response.

January 16, 2023

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