While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.8

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great hosting service

I've been using this hosting for a year and I'm very satisfied. No downtime. My servers are stable. Once my hard drive fail (note that this can happen even with new drives - they sometimes fail), the support team replaced the drive without stopping my server because it was in RAID 10, making this possible. Don't pay attention to negative comments, I suspect they're from competitors and aren't truthful. I highly recommend this hosting if you have a serious business.

April 1, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible service

Registered an account, my partner paid. 24 hours later I opened a ticket to know when I will get my server. They immediately say my order is fraudulent and closed my ticket. Not even a refund. Didn't even ask me to verify myself or the payment instrument or anything. Absolutely avoid!

May 11, 2024
Unprompted review
Rated 4 out of 5 stars

Let's not talk around what is obvious to all

Look, let's just lay it out straight. Comparing this host to the likes of OVH or AWS or what-have-you is, if not apples and oranges, methanol to ethanol. You are here because you have a particular need, they are able to provide that need as long as your need exceeds your possible concerns regarding the relative lack of choice and the cost associated with the assumption of risk on behalf of you. Nobody signs up here by accident.

Star docked for a prolonged inability to re-enable payment via cryptocurrencies in spite of advertising as such on the front page.

December 27, 2023
Unprompted review
Rated 5 out of 5 stars

RECOMMENDED

99.99 uptime
novogara is best!
Intel Xeon processors
One to four dedicated IP addresses
very good services for price. recommended over larger company because of very quick and friendly support.

The vendor offers monthly, quarterly, semi-annual, and annual payment periods.

June 26, 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Novogara provides a high quality hardware and network and reasonable prices.

While providing professional products, they also provide quality, friendly personal support 24/7.

I highly recommend Novogara for any company, person, or organization seeking high quality services

May 16, 2020
Unprompted review
Rated 1 out of 5 stars

NOVOGARA WORST Provider Ever

Today i just asked them about pricing quota for new server..as a clients its just my normal task that have to ask question if have
and as seller its novogara staff work to provide satisfactory answer
but kindly please see this screenshot how rudely they LOCKED my account as well as provided such a Worst answer https[slash]prnt.sc[slash]q0nudz

Please Judge guys is this provider good?i have really never seen such a attitude of any company simple staff person...behaving like a CEO..
Stupid person ever who loss his good client now

i don't recommend such a fool company WORST NOVOGARA
Regards,

November 22, 2019
Unprompted review
Rated 5 out of 5 stars

Ecatel aka Novogara

Best hosting since years. Using them over three years now. Their name was before Ecatel. Never had any issues and good connections to Netherlands.

November 29, 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look