Tracking system is poor and I hate delivery services that drop my package on the front steps, take a picture (I guess), then leave without summoning me (door Bell etc) to recieve and sign for the pack... See more
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The item arrived on, so I had to replace the battery immediately. It is hard to hold due to all the exposed switches and not flat back. I wish the recording function worked on more than one letter so... See more
Until I enquired about receipts, tracking number etc, which had not been provided two weeks after the order was placed, I heard nothing. However, the customer service response was immediate - I receiv... See more
took ages to arrive, and no updates on their side. the user guide is tiny (i have to use a magnifier, otherwise it's impossible to read). other than that, it does what it says (once you figure out how... See more
3.3
Average
31 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Not brilliant
Very poor packaging.
Phone body deformed, the 2 pieces won’t clip together at the ear piece end.
October 28, 2026
Unprompted review
I was looking and going to order…
I was looking and going to order holiday projection light i had put my information in but then I wanted to look at reviews first. My friends child pushed place order. In the mean time i had seen bad reviews. It was literally 7 minutes after placing order i contacted them and told them what happened and to please cancel order and b I also had seen on reviews product not good and they are a scam company and they take extra money out of your account. Well they had emailed something else about order but no reply to my email to cancel. Now they Keep playing games sending emails thank you for your order completely ignoring my emails. Total scam company look at reviews and you will see. Don't order from them huge scam company. I also reported them to the Better business bureau they said thanks for warning others about fraud. That is why I'm doing reviews.
October 24, 2026
Unprompted review
They are scammers
They are scammers. You can check they web page novtris.com - no contact form or mail or phone. When you trying to buy something, they are trying to take from yours bank account different-bigger sum, as in the bill what you see in the order page.
October 18, 2026
Unprompted review
Long arrival time. Instructions in Japanese
Took quite a while to arrive. Instructions are in Japanese. Product appears to work in some areas but also appear temporary, from car wash to car wash.
October 14, 2026
Unprompted review
Hassle free
My order arrived, hassle free. I haven't used the no-belt yet but looking forward to not having the unsightly bulge at the front of my jeans!
September 24, 2026
Unprompted review
Waste of money....posts don't fit a…
Waste of money....posts don't fit a standard car battery.....
September 17, 2026
Unprompted review
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