Staff are super friendly and extremely helpful. There was a slight system issue as I have a new last name due to marriage and it wouldn't link to my previous profile which a work around was sorted fas... See more
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Review summary
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I learned about the company through my credit score and applied online, but I couldn't finish. I called and was assisted by the most dedicated person I've ever met, her name was Mae. We talked for a... See more
Company replied
Second time using NOW Finance. Simple process, hassle free. Approved within one day. Darryl was great with communication and making the process very simple and easy. Money was released instantly to de... See more
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NOW Finance has been both patient and amazing in helping me secure and settle previous loans. The brokers I have dealt with have been super friendly and helpful. Would absolutely recommend their servi... See more
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Company details
About NOW Finance
Written by the company
Personalised Lending Made Simple
NOW Finance is an Australian-owned non-bank lender helping Australians access simple, transparent finance. We offer competitive personal loans and car loans in Australia with flexible terms to support your goals.
Whether you’re buying a car, consolidating debt, renovating your home, or covering major expenses, our loans are designed to work around your life.
Check your personalised quote online in minutes without impacting your credit score, then complete your application quickly and securely.
Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
Personal & Car Loans made simple
Written by the company
- NOW Finance offers flexible personal loans and car loans designed to make borrowing straightforward.
- Personal Loans: Enjoy fixed rates, flexible repayments, and no fees ever, so you always know exactly what you're paying.
- Car Loans: Finance your next vehicle with clear upfront pricing, flexible loan terms and no ongoing or early repayment fees.
- Check your personalised quote online in minutes and easily complete your online application straight from your phone.
- Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
A faster way to apply for a loan
Applying for a personal or car loan with NOW Finance is quick and straightforward:
- Check your personalised quote online
- Complete your application in minutes
- Manage everything digitally
From quote to conditional approval, the process is simple and convenient.
Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
Contact info
PO Box 24313, Melbourne VIC 3000PO Box 24313, Melbourne VIC , 3000, Melbourne, Australia
- 1300 275 669
- customerservice@nowfinance.com.au
- www.nowfinance.com.au
Award-winning Personal & Car Loans
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Nothing was a problem
Nothing was a problem. Very helpful team and every quick to respond to emails.
March 5, 2026
Reply from NOW Finance
Hi David, thank you for the 5 star review and your kind words. I’m glad to hear our team was very helpful and quick to respond to your emails, and that nothing was a problem throughout the process.
Reply from NOW Finance
Hi Jose, thanks for your 5-star review and for noting how kind our staff were to deal with. We appreciate you taking the time to share your experience.
Reply from NOW Finance
Hi Mark, thank you for your positive feedback on our prompt service. We're pleased to hear the speed of our process met your expectations.
Great company and fantastic service
Great company and fantastic service. My loan application was processed without any hassle and Now Finance was a pleasure to deal with
March 2, 2026
Reply from NOW Finance
Hi Matthew, thank you for your 5-star review. I'm glad to hear your loan application was processed without any hassle and that you found NOW Finance easy to deal with. We appreciate your feedback and look forward to assisting you again.
Great first time service experiences
February 25, 2026
Reply from NOW Finance
Hi Ronda, thank you for sharing your great first time service experience. We're glad the process met your expectations.
The best loan company I have ever used
The best loan company I have ever used. Always quick and easy and very professional.
February 25, 2026
Reply from NOW Finance
Hi Trinity, thank you for the 5 star review. It’s great to hear the process was quick, easy and professional. We look forward to helping you again if you have any future loan requirements.
My review is based on three main…
My review is based on three main issues.
First, it is impossible to check your own statement without submitting a request.
Second, there is no login option available on the Now Finance website when accessing it from a mobile device.
Third, my credit score was impacted even though I did not proceed with the application.
Based on this experience, I would never recommend Now Finance to anyone.
February 25, 2026
Reply from NOW Finance
Hi Francesco, thankyou for your feedback.
NOW Finance provide statements upon request, so customers are not set into a fixed timeframe for their loan statement i.e. each quarter etc. We have several ways in which a customer may request a statement, via calling or emailing our Customer Service centre, or by requesting same on the Customer Portal. I can see you’ve accessed the Customer Portal and requested statements before. Many customers are very happy that they can receive a statement at any time they request one.
In respect of your loan and the credit enquiry, your loan is a fully funded loan account and once the last repayment is received the loan will be paid out and closed. A credit enquiry was conducted at time of application as per your consent. All applications submitted for assessment, incur a credit enquiry check which is the first stage of the assessment process as per our credit policy.
Thank you for also raising about the issue you had with the mobile log in. This has been rectified since your review, thank you for raising your concern on this. If you’d like to speak with me about your experience with NOW Finance, please don’t hesitate to reach out and thank you once again for taking the time to add your feedback.
Kind regards
Denice Martin
Head of Dispute Resolution
Reply from NOW Finance
Hi Mark, thank you for review and 5-star rating. We’re glad our approach and communication met your expectations.
Very easy to use and communicate with.
February 24, 2026
Reply from NOW Finance
Hi Kimberley, thanks for sharing your feedback and your 5-star rating. I’m glad you found everything very easy to use and communicate with. If you ever have suggestions on how we can make things even simpler, we’d be keen to hear them.
Reply from NOW Finance
Hi Paul, thanks for taking the time to share your 5 star review. It’s great to hear you found the process quick, reliable and user friendly. We appreciate your feedback and look forward to helping you again in the future.
Reply from NOW Finance
Hi Ronald, thank you for your 5-star review. We're glad to hear the fast and transparent process helped you. We appreciate your feedback and look forward to assisting you again.
Reply from NOW Finance
Hi Cheny Maliwat, thank you for your 5-star review. We're glad you found our service very professional and appreciate your positive feedback.
Very happy with experience
Very happy with experience. Everything went smoothly and in very professional manner. Highly recommend
February 19, 2026
Reply from NOW Finance
Hi Dmitry, thank you for your positive feedback. We’re glad to hear everything went smoothly and you found the experience professional. We appreciate your recommendation and your 5-star rating.
Easy to use
Great service easy to use customer service on the phone was excellent. Once all paperwork was through the process was timeless and seamless.
February 18, 2026
Reply from NOW Finance
Hi Krystal, thank you for your 5-star review. I'm glad to hear our customer service was excellent and that the paperwork process was seamless and fast. We appreciate you taking the time to share your experience.
I have had an exceptions experience…
I have had an exceptions experience with now finance, no hassles, easy format to fill out, if ever I needed help , without fail, the experienced now finance staff were very helpful in helping me complete my application, I would highly rate this finance company, great job, very professional
February 18, 2026
Reply from NOW Finance
Hi Kylie, thank you for sharing your experience with now finance. We're pleased to hear the easy application format and helpful assistance from our staff made the process smooth for you. We appreciate your five-star rating and your recommendation.
EASY PEASY
I had an excellent experience with Now Finance. Quick, easy and with a personal touch. They are a pleasure to deal with not only in the application stage but through the whole loan process. I would highly recommend.
February 16, 2026
Reply from NOW Finance
Hi Jonathon Attwood, thank you for your 5-star review. We're glad to hear the loan process was quick and easy, with a personal touch throughout. It’s great to know you found our team a pleasure to deal with from application to payout. We appreciate your recommendation.
Reply from NOW Finance
Hi Steven, thank you for your feedback and your 4-star rating. I'm glad to hear the communication between our staff was excellent and you received great service. We will work on making the overall experience even smoother to earn that extra star next time.
Reply from NOW Finance
Hi Elizabeth, thank you for your 5-star rating and kind words. We're glad you found the customer service easy to deal with. We appreciate your feedback and look forward to assisting you again.
Very helpful and prompt
Our consultant, Adhele, was very helpful and prompt with the whole procedure. Made everything easy and went very smoothly.
February 11, 2026
Reply from NOW Finance
Hi Claire Anderson, thank you for your 5-star review. I’m glad Adhele made the process easy and was prompt throughout. We appreciate you taking the time to share your experience.
Simple process, loans approved quickly.
Second time using NOW Finance. Simple process, hassle free. Approved within one day. Darryl was great with communication and making the process very simple and easy. Money was released instantly to dealership once all paperwork done. All up a great experience. Bonus $300 Visa card was a nice surprise from using Clearscore.
February 16, 2026
Reply from NOW Finance
Hi Heidi, thank you for sharing your experience. I'm glad to hear Darryl made the process simple and that your loan was approved quickly with funds released to the dealership promptly. It's great to know you appreciated the bonus $300 Visa card as well.
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