Staff are super friendly and extremely helpful. There was a slight system issue as I have a new last name due to marriage and it wouldn't link to my previous profile which a work around was sorted fas... See more
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Review summary
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What people talk about most
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I learned about the company through my credit score and applied online, but I couldn't finish. I called and was assisted by the most dedicated person I've ever met, her name was Mae. We talked for a... See more
Company replied
Second time using NOW Finance. Simple process, hassle free. Approved within one day. Darryl was great with communication and making the process very simple and easy. Money was released instantly to de... See more
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NOW Finance has been both patient and amazing in helping me secure and settle previous loans. The brokers I have dealt with have been super friendly and helpful. Would absolutely recommend their servi... See more
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Company details
About NOW Finance
Written by the company
Personalised Lending Made Simple
NOW Finance is an Australian-owned non-bank lender helping Australians access simple, transparent finance. We offer competitive personal loans and car loans in Australia with flexible terms to support your goals.
Whether you’re buying a car, consolidating debt, renovating your home, or covering major expenses, our loans are designed to work around your life.
Check your personalised quote online in minutes without impacting your credit score, then complete your application quickly and securely.
Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
Personal & Car Loans made simple
Written by the company
- NOW Finance offers flexible personal loans and car loans designed to make borrowing straightforward.
- Personal Loans: Enjoy fixed rates, flexible repayments, and no fees ever, so you always know exactly what you're paying.
- Car Loans: Finance your next vehicle with clear upfront pricing, flexible loan terms and no ongoing or early repayment fees.
- Check your personalised quote online in minutes and easily complete your online application straight from your phone.
- Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
A faster way to apply for a loan
Applying for a personal or car loan with NOW Finance is quick and straightforward:
- Check your personalised quote online
- Complete your application in minutes
- Manage everything digitally
From quote to conditional approval, the process is simple and convenient.
Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
Contact info
PO Box 24313, Melbourne VIC 3000PO Box 24313, Melbourne VIC , 3000, Melbourne, Australia
- 1300 275 669
- customerservice@nowfinance.com.au
- www.nowfinance.com.au
Award-winning Personal & Car Loans
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from NOW Finance
Kym, thank you for taking the time to share your positive feedback. We are pleased you found our people easy to deal with and the application process quick.
Kept up-to-date
Very helpful customer service. Easy to navigate website when applying for the loan. Kept up-to-date via email, sms and phone calls on every step of the processing
January 14, 2026
Reply from NOW Finance
Hi Alex, thank you for your positive feedback. We are pleased you found our website easy to navigate during the loan application process. We also appreciate you commenting our proactive communications at every step.
They were professional and helpful at…
They were professional and helpful at all levels of their service
January 13, 2026
Reply from NOW Finance
Duane, thank you for taking the time to share your experience and for your 5-star rating. We are pleased to hear you found our team professional and helpful.
Reply from NOW Finance
Hi Mark, thank you for your feedback on our service. We are pleased you found the process easy to use and efficient. We aim to keep things fast for all our customers.
Fast service
Fast. Friendly service. Was very quick from start to settlement. Highly recommend.
January 8, 2026
Reply from NOW Finance
Thank you for your positive feedback Nath, We are pleased you experienced fast service right through to settlement. We appreciate your recommendation.
Excellent service easy no issues fuss…
Excellent service easy no issues fuss straight forward.
December 17, 2025
Reply from NOW Finance
Thanks so much, Zachary. We are really pleased you found the service easy and straightforward with no fuss. We appreciate you taking the time to share your experience.
Home Improvement Loan
Applied for a home improvement loan over the Christmas and New Year Holidays. Despite being the holiday period, my application was reviewed and approved. Reasonable interest rates.
December 31, 2025
Reply from NOW Finance
Thank you for taking the time to share your positive experience. We are pleased that we managed to review and approve your application promptly despite the festive period. We appreciate you rating us 5 star.
Thank you for making the application…
Thank you for making the application process so quick and easy.
May 29, 2025
Reply from NOW Finance
Hi Jo, thank you for taking the time to review your experience. We appreciate you commenting how quick and easy you found the application process.
Easy and hassle free
Easy and hassle free, very quick approval and swift settlement. Would definitely recommend.
December 19, 2025
Reply from NOW Finance
Thank you, Kristy, we appreciate your 5-star feedback. We are pleased to hear you found the approval and settlement processes both easy and swift. We value your recommendation.
Excellent customer service
The Customer Service representative was extremely helpful and professional, they were friendly and proactive and assisted me to have my loan finalised promptly and the process was smooth and the website made it easy to upload documents and signing.
December 22, 2025
Reply from NOW Finance
Thank you for your excellent 5-star feedback. We appreciate you highlighting how the Customer Service representative made your loan finalisation process smooth and prompt.
Do you need a personal loan Look no further you just found the best
I found the process from application to completion of the loan simple and straightforward. I had a few questions which were answered promptly by the customer service person
Would not hesitate to use again and highly recommend to anyone needing a loan to complete that overdue renovation projects like me or whatever the need may be
July 11, 2025
Reply from NOW Finance
Hi Angela, Thank you for your fantastic feedback. We are pleased you found the loan application and completion process simple and straightforward. I will pass on your positive comments about the prompt answers you received from our customer service team. We appreciate your high recommendation.
Quick and easy process
I have always had trouble getting loans through normal banks despite having a full time job and a very good credit score. NOW Finance was my last ditch effort to try and upgrade our family car.
The process was smooth from start to finish. I completed the application in my lunch break and had the money the next day.
September 12, 2025
Reply from NOW Finance
Hello Chloe, thank you for sharing your positive experience and your 5-star rating. We are pleased the quick and easy process allowed you to upgrade your family car successfully. We understand how frustrating traditional banking can be, and we aim to keep things straightforward for our customers.
5 Stars 🌟
NOW Finance has been both patient and amazing in helping me secure and settle previous loans. The brokers I have dealt with have been super friendly and helpful. Would absolutely recommend their services to anyone looking for financial assistance and/or advice. Thank you NOW Finance 🙏
December 16, 2025
Reply from NOW Finance
Thank you for your fantastic 5-star feedback. We are pleased to hear our brokers were patient and friendly in assisting you with your previous loans. We appreciate you recommending our services to others needing financial assistance or advice.
Easy process great customer service…
Easy process great customer service very helpful staff kind and had patience with me
December 12, 2025
Reply from NOW Finance
Hello William, we appreciate you taking the time to share your positive experience. We are pleased to hear you found the process easy and our staff very helpful and patient with you.
Personal loan without fuss
The application process was a breeze. I got loan approved and disbursement without much fuss. Highly recommended.
December 11, 2025
Reply from NOW Finance
Abner, thank you for sharing your positive experience. We are pleased to hear that you found the application process a breeze and received your funds without fuss. We appreciate your high recommendation.
Amazing customer experience
absolutely incredible experience once again with the NOW Finance team! Would highly recommend anyone looking for a quick or long term loan.
December 8, 2025
Reply from NOW Finance
Mike, thank you for your fantastic feedback regarding your experience with the NOW Finance team. We are delighted you found the process easy. We appreciate you recommending our service to others.
Fantastic Experience
Staff are super friendly and extremely helpful. There was a slight system issue as I have a new last name due to marriage and it wouldn't link to my previous profile which a work around was sorted fast. Other than that, funds where deposited super quick and application process was a breeze
December 5, 2025
Reply from NOW Finance
Hi Ellie, thank you for your fantastic feedback and the 5 rating. We are pleased the application process was a breeze and that the funds were deposited super quick for you. We appreciate you letting us know about the minor system hiccup regarding your name change; we are always looking at ways to smooth out those processes.
Excellent alternative option
Excellent alternative option, had very little trouble sorting out options with them
December 5, 2025
Reply from NOW Finance
Tristan, thank you for taking the time to share your feedback. We appreciate your 5 star rating.
Reply from NOW Finance
Hello Rachel, We are pleased you found the process helpful. Thank you for taking the time to leave a review.
Was the information nessecary?
Experience with Now Fianace was really dismall, response timeframes were good, but the amount of information they requested was embarrassing. I applied as a sole applicant but regardless they kept requesting my wife's information, even after clarifying the application was individual they continued to request access to her finances. I was asked to provide most current payslip when I had provided the day before a payslip that was issued on the day. When entering in my expenses I was told it was too much and to reconfirm. I had entered in inflated amounts to account for unexpected expenses, but this still showed I could service the loan. The cherry on the cake was when they asked me to confirm leave entitlements to ensure any leave I took would not impact my ability to service the loan. All I can say is this company and the employees I dealt with were very unprofessional and I will ensure I have no future dealings with them. I know I am going to get a generic response about how they operate in a heavily regulated environment and are responsible lenders. But please if you are considering applying with them... don't...
December 1, 2025
Unprompted review
Reply from NOW Finance
Hi AJ,
Thanks for your feedback. NOW Finance applies strict adherence to our policy and the responsible lending guidelines of the National Consumer Credit Protection Act 2009 (NCCP Act) when conducting an assessment for any application. A credit provider must make adequate inquiries and take reasonable steps to verify those inquiries. Our primary obligation is to ensure the consumer can meet the obligations of the contract without causing any undue hardship.
I am unable to locate you on our system with the limited information you’ve provided. As such please don’t hesitate to give me a call so I can locate your application and investigate your concerns. Thank you once again for taking the time to submit your feedback.
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