Kernel Data Recovery Reviews 149

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and expertise, often highlighting the quick and efficient response times from the support team. Many people appreciate the personalized assistance received, noting that the support goes above and beyond to resolve issues. The products are frequently described as effective, easy to use, and reliable, consistently meeting or exceeding user expectations. Consumers often mention the smooth user experience and the significant time-saving benefits offered by the company's products and services. The prompt and thorough support is a recurring theme, with many reviewers commending the team's ability to quickly diagnose and resolve complex problems.

What people talk about most

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the support team for... See more

Staff

People report positive experiences with staff. Customers consistently praise the support team for being... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed and... See more

Product

Clients share positive opinions on product. Many reviewers praise the products as super useful tools, with... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of use and effectiveness... See more

Based on these reviews

Rated 5 out of 5 stars

The Kernel team was extremely helpful in resolving an issue I had with OST to PST conversion. I downloaded the tool and paid $50 for it, but after trying to conversion several times, I could only get... See more

Rated 5 out of 5 stars

Support was very helpful when we were having issues getting the OST to PST software to work with MSG files. Vikram was very responsive and the live chat feature helped me quickly get help. I often h... See more

Rated 5 out of 5 stars

Excellent! I've been using their product since 2014, and it has consistently been a lifesaver for me and my clients. Whenever all hope seemed lost and other tools failed, Kernel proved to be my r... See more

Rated 5 out of 5 stars

I am testing with the Demo version of the Kernel Migration for IMAP. I need to migrate from legacy IMAP to O365. I had some issues with my configuration. I opened a chat window and got connected... See more

Company replied


Company details

  1. Software Company

Written by the company

Kernel Data Recovery is a reputed software development company that was launched in 2005 and since then it has strengthened its position as a market leader in various software categories like data recovery, conversion, migration, monitoring, etc. its main USP are cloud-based software range that lets you migrate online data between two platforms securely. It has a huge clientele ranging from educational institutions, corporate firms, NGOs, healthcare businesses, self-employed professionals, etc.


Contact info

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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Rated 5 out of 5 stars

Legacy IMAP to M365 Exchange

We have about 800 users that still used our legacy postfix/Dovecot IMAP environment. These users are old university type users that for a long time had direct file level access to their IMAP folders. Meaning, who knows how complex of a folder structure they made for themselves. I enlisted a well-known company, one might even call them a ‘TITAN’ of the space, if you know what I mean. I needed to migrate these users from IMAP into our M365 environment. I do not want this review to be just about how bad that product was, but lets just say we dealt with: folder hierarchy being compressed to one level or ignored completely.. long running jobs dying without cause or notice.. Jobs that take 3+ hours to even start to run.. just a complete failure. It is a SAAS based product, so I only had control at their interface level.

I found Kernel Migration for IMAP. Unlike the product above that was a SAAS only product, Kernel Migration for IMAP is an app installed on your local PC. With almost no effort, I was using the fully functional demo version doing migrations of very complex IMAP folder hierarchy into our M365. The demo version did everything, except it only migrated 10 messages per folder. Which is very nice for testing and evaluation.
I did have some problems with the initial configuration of our M365 account. So I hit the chat button on the website. I was chatting with capable support within moments. After a few minutes of that, they offered a zoom sessions right then and there. This is all before I bought ANYTHING.. In no time at all, they showed what I configured in M365 wrong, and we were off.

Kernel Migration for IMAP is a great tool and worked flawlessly for us. Its cost is a fraction of others (50 mailboxes for $99.. are you kidding me??)
I highly recommend it if you looking to do a legacy, unix postfix/Dovecot IMAP migration.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

I worked with AashutoshS

I worked with AashutoshS, and he was outstanding after about of searching with google, I opened a chat and he was able to get the migration started in less than 5 minutes

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service made this easy!

Excellent service made this easy!
Ritik was extremely helpful in helping me get everything setup and working quickly. I would highly recommend this to anyone wishing to perform Tenent to Tenent migrations.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Good product and Extremely helpful support team

The Kernel team was extremely helpful in resolving an issue I had with OST to PST conversion. I downloaded the tool and paid $50 for it, but after trying to conversion several times, I could only get a partial export of my email files. I contacted the Chat support team, and immediately got a person (a real human), who stayed with me for over an hour helping me troubleshoot the problem. With their help, I was able to resolve the issue and finally get my OST file converted to PST so I could view my old emails. Thanks Kernel and Kernel Support team!

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased a kernel data shredder

I purchased a kernel data shredder , but i had a problem with the password access box, i began a dialogue with Debiprasanna he was professional patient and knowledgeable bringing my predicament too fruition.

February 20, 2026
Unprompted review
Kernel Data Recovery logo

Reply from Kernel Data Recovery

Thank you for your valuable feedback!

If you ever need further assistance, please feel free to reach out — we’re always here to help.

Thank you for choosing us!

Rated 5 out of 5 stars

Super useful tools!

Super useful tools. Great response time and helpfulness!

February 10, 2026
Unprompted review
Kernel Data Recovery logo

Reply from Kernel Data Recovery

Thank you for your valuable feedback!

Rated 5 out of 5 stars

Does exactly what is says

Does exactly what is says, easy to use, and excellent support. Not the first Kernel product I have used, consistently good. Far better than alternatives I have tried.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Kernel PST Converter Pro is a fabulous…

Kernel PST Converter Pro is a fabulous product and makes converting Outlook emails to PDF very easy. It has helped reduce the time it takes to respond to public information request. I also found customer support very responsive and helpful. I would highly recommend Kernel PST Converter Pro.

January 8, 2026
Unprompted review
Kernel Data Recovery logo

Reply from Kernel Data Recovery

Thank you for your valuable feedback

If you ever need further assistance, please feel free to reach out — we’re always here to help.

Thank you for choosing us

Rated 5 out of 5 stars

The team was extremely knowledgeable…

The team was extremely knowledgeable and helpful in diagnosing my issues with their product. They worked behind the scenes to find the right solution and got me up and working with their product as quickly as possible. The product is great as well. It made coming through thousands of emails a breeze. Thanks.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great M365 tenant migration tools

While Microsoft had made it all but impossible to do tenant to tenant migrations (companies never merge or split, right) then Kernel tools really made it with Teams 1:1 chat and Microsoft Planner migration where other migration tools that our migration partner company was using by default totally failed. Also support from Vikram was superb and much appreciated. Thank you!

October 31, 2025
Unprompted review

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