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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, supportive approach, and engaging teaching methods, making the learning experience both enjoyable and effective. People frequently highlight the excellent user experience, noting the clear explanations, well-paced sessions, and efficient administration. The service provided is often described as top-notch, with many appreciating the thorough and up-to-date instruction, as well as the high quality of course materials and support. Reviewers also commend the clear pre-training instructions and the overall professional and well-structured nature of the courses.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their knowledge, professionalism, and... See more

User experience

Customers had positive experiences with user experience. Reviewers consistently praise the well-structured... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight well-managed and... See more

Instructions

People report positive experiences with instructions. Customers consistently praise the instructors,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once again an excellent Instructor Update course, Lara managed the session superbly well. Always difficult with a room of fellow instructors!! The Courtyard - Exeter as a venue was brilliant and th... See more

Rated 5 out of 5 stars

I completed the First Aid for Mental Health Instructor course and it was so much better than I expected. Lara was an exceptional trainer and I was very lucky with the group I had. I would highly reco... See more

Rated 5 out of 5 stars

Nuco:I attended the Instructor First Aid course, Instructors were Daz Coombs and Faye in Telford. I really enjoyed the cousre, I feel that I learnt a lot, I feel very happy to teach First Aid courses... See more

Rated 5 out of 5 stars

This was a well run FAW REQUAL. The instructor Phil Constable has many life experiences which adds to his knowledge on the subject. It was relaxed and but informative. This certainly helps when there... See more


Company details

  1. Educational Institution
  2. First Aid Station

Written by the company

Nuco Training prides itself on the quality of service, support and essential back-up given to all their customers and trained Instructors. The company has invested significantly over recent years in providing our clients with the latest state-of-the-art technical support, whilst at the same time, not forgetting the importance of maintaining personal contact which is somewhat lacking in many of today’s businesses. With over 10,000 actively qualified supported instructors spread across the UK, we can also offer businesses a comprehensive range of training courses in all First Aid related subjects, Defibrillation, Health & Safety, Mental Health, Safeguarding and Food Safety, on dates and times to suit you at your premises, with the added benefit of offering national qualifications to all successful learners.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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How this company uses Trustpilot

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Rated 5 out of 5 stars

Probably the best First Aid at Work instructor course out there.

Great course, made you really think about how you present the information and provided many different practical tasks that cover a wide range of course materials in fun, easy to follow, steps.
The trainer provided lots of detail that backstopped all the training materials and gave a solid base to be able to confidently discus the topic with groups with diverse knowledge and experience.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

NUCO FAW Instructor Course

This was an excellent training course. The facilitator was professional, knowledgeable, engaging and presented the topics in a clear and concise manner. The sessions were structured , interactive and relevant to my role in the care sector. I particularly appreciated the positive support and feedback, from the trainer and within the group tasks and activities. This has enabled me to feel more confident to deliver a range of First Aid at Work courses and additional courses within my workplace. many Thanks, 5/5 stars

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

This is my 4th(forth) Training course…

This is my 4th(forth) Training course with Nuco Training.
I started training as a First Aid Instructor with Nuco in 2016 and since then I have taught over 700 candidates on Nuco courses. Administration at Nuco is first class, extremely helpful staff and always polite and friendly.
My last course 29th & 30th May 2025 was delivered by Lee Marsh, a Lead Instructor with Nuco, Lee is a very knowledgeable and approachable Instructor with lots of experience in First Aid, his delivery ensures good responses from all candidates on the course and he has new methodology ideas on each of the three courses that I have had the pleasure of attending and training with Lee. Terry Pemberton.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Eye opening experience

Eye opening experience, with lots of information for me to take away and teach in the industry, a massive thank you to Lee marsh for sharing he’s teaching skills and he’s absolutely amazing story’s

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent as always

I have attended several of NUCO’s training courses and re qualification courses. In that time I have met a few of their instructors and many other trainers.
The atmosphere is always welcoming and the training exemplary.
The trainers are very good, each one has stories to tell and tips to help deliver training. They appear to enjoy their work as much as I do 🙂

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

I have valued the training I've…

I have valued the training I've received recently from Nuco on First Aid for Mental Health. Lee was very knowledgeable and had a relaxed but professional style that kept me engaged, online, the entire time. I had all of my questions answered and got good value from the session.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

OFA / FAW renewal

Very good renewal course
Glenn is very informative and gets the point across with lots of humour thrown in
My third renewal with Glenn and looked forward to everyone

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Wow! Best first aid course I’ve been on.

I was apprehensive when joining the course but was very quickly put at ease. Lara was a fantastic tutor guiding us all the way. I couldn’t have handled picked a better group of learners to have been with as well. It was fast paced but achievable. Highly recommended.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

1st aid instructor Re qualification 2 day course

Always impressed with NUCO training, far out ways other training organisations.
Kev Lynch was our trainer this time, funny, professional, exceptional approach to teaching. Fantastic group of people, Really enjoyable 2 days, loved learning and sharing with the whole team. Thank you.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

In the past 6 months I have done 3…

In the past 6 months I have done 3 different train the trainer courses. I have found Nuco Training brilliant, really supportive. The course content is comprehensive. The experienced trainers Adrian , Lee and Jo amazing with a wealth of experience.
I would recommend 100 percent.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent First Aid Instructor course…

Excellent First Aid Instructor course with integrated Level 3 Award in E&T. The course was expertly delivered by Paul and was very interactive. Sessions presented during the week were fun, relevant, practical and gave options for delivery by participants on their own courses in the future. Having the Level 3 E&T as an integrated element was ideal and by the end of the week the portfolio was completed and submitted. A full on but very enjoyable week. Many thanks.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Train the trainer course.

From start to finish the course Lead trainer (Paul) made us feel welcome and involved. The train the trainer course is hard, but achievable with the homework to do in the evening.
Our course Lead trainer (Paul) was always available to give any advice on any tricky questions.
I felt very happy with this course and I look forward to receiving the results soon.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Recently completed my First Aid…

Recently completed my First Aid refresher. Alison was the most knowledgeable trainer and was extremely supportive of a personal issue I had whilst on the course - Thank you Alison. Nuco is just the best training academy, from the first phone call through to completion.

February 11, 2025
Unprompted review

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