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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick responses. The overall user experience is often described as smooth and easy, with many customers finding the process straightforward and efficient. However, some people were dissatisfied with the service, specifically noting issues with incoming SMS messages from short codes and difficulties with verification texts. A few other people also felt that the response times for support were slow, with some experiencing delays in getting their issues resolved or even receiving replies to their inquiries.

What people talk about most

Service

Reviewers mention ambiguous feedback about service. Many customers praise the service, highlighting its... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the excellent, helpful, and... See more

Response time

People report ambiguous experiences with response times. While some customers praise the fast, responsive,... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, knowledge, and cooperative nature. Many... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the service is reliable and its various... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried really hard to sign up with a competitor at first, that ends with xxxx.ms But they were so complicated, rude and asked for lot of information. When I found Numberbarn, everything just... See more

Company replied

Rated 5 out of 5 stars

I recently ported my number out of NumberBarn and everything went smoothly. The support team was helpful whenever I had questions. Yes, there were some small delays in getting replies, but nothing s... See more

Company replied

Rated 5 out of 5 stars

I needed some help because my original provider was giving me incorrect information. I was worried that because there’s not a phone number I would have a problem, but they replied so quick to my email... See more

Company replied

Rated 5 out of 5 stars

NumberBarn’s support team is outstanding. They were incredibly helpful and stayed in touch until my issue with porting to Xfinity Mobile was fully resolved. It's a relief to have such knowledgeable an... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider

Written by the company

World’s largest marketplace for local, toll-free and custom vanity phone numbers. Budget-friendly phone number parking, porting and call forwarding.


Contact info

4.2

Great

TrustScore 4 out of 5

422 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

cool company

cool company. good price. excellent service.

January 20, 2024
Unprompted review
NumberBarn logo

Reply from NumberBarn

Thank you for the excellent review, Allen!

Rated 5 out of 5 stars

A service that can be trusted/reasonable prices.

NumberBarn has to be commended for such stellar service. Agent was attentive to detail, friendly, and helped solve a problem during the port. In a world where good service seems to be a thing of the past, NumberBarn has earned my respect.
Thank you.

January 16, 2024
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hi Brian, we're thrilled to have earned your respect! Thank you for a fantastic review.

Rated 5 out of 5 stars

Great customer service

Great customer service. I had parked a number that I had for years as a land line and I added a few other numbers at very fair prices. The only small bump in the road was a slow port over from my current cell phone supplier. Number barn verified and moved the transaction along. Thank you customer service team.

January 16, 2024
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hi Michael, we're so glad we could help you complete your port request. Thank you for the shout-out!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Great prices. I've purchased 3 different #'s from them and all transactions were great. The very first number I purchased I had a little trouble with my carrier getting it boarded over but with help from customer service from number Barn everything has been running smooth for over a year now. Just purchased the third number and using just there texting app and it is fantastic. You cannot go wrong with this company

January 8, 2024
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hi Robert, as my mom always said, the only thing better than 1 telephone number is 3 telephone numbers. Actually, she didn't say that, but it doesn't make it less true. Thanks for the shout-out!

Rated 5 out of 5 stars

These guys/dolls ROCK, it's all about C-Service

These guys/dolls ROCK, it would be better if they posted a phone number, But it's the 21st century... And overall they do a good job.

January 1, 2024
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hi Jay, it means a lot to us that you would take time out of your day to leave us such a wonderful review. So glad you found a great number. And know that if you ever ask for a phone call, we'll call you.

Rated 5 out of 5 stars

NumberBarn is perfect for our startup…

NumberBarn is perfect for our startup business. We operate virtual kitchens, and we are so glad that we found NumberBarn. It is easy to pick a "vanity number"...379-EATS...and customers have no idea that we are using virtual numbers.

January 2, 2024
Unprompted review
NumberBarn logo

Reply from NumberBarn

Vanity numbers and start-up businesses go together like peas and carrots. Thank you for a great review!

Rated 5 out of 5 stars

Great service from NumberBarn

Great service from NumberBarn. Rates are cheap to park your number. SMS still works for the same price. I had issues with SMS though but their support was incredible and fixed the problem. Will use it everytime I´m out of the country. Thx!!

December 12, 2023
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hi Rodrigo, thank you for the awesome shout-out. It was our pleasure to serve you and we're always here for you whenever you need us!

Rated 5 out of 5 stars

Excellent customer service

NumberBarn has been quite exceptional with regards to helping me sort out my concerns.

Chris, their support team member, even went the extra mile to help me with account and billing issues.

I highly recommend them.

December 14, 2023
Unprompted review
NumberBarn logo

Reply from NumberBarn

This is such great news, JP. Thank you for sharing your experience!

Rated 5 out of 5 stars

Port Out numbers

I bought two numbers from here. Prices were great and support service is amazing. Will definitely recommend using them.

December 12, 2023
Unprompted review
NumberBarn logo

Reply from NumberBarn

Great prices and great service. What a great 1-2 combo. Thanks for the shout-out!

Rated 5 out of 5 stars

The customer service team are…

The customer service team are EXTREMEMLY professional and fast. They fixed my tech issue quickly!!!

December 11, 2023
Unprompted review
NumberBarn logo

Reply from NumberBarn

Thank you for the wonderful review, RV. It was our pleasure to serve you today!

Rated 5 out of 5 stars

Great application with great features

Great application with great features, helped me a lot over my travel to keep my number.

Thank you NumberBarn

December 6, 2023
Unprompted review
NumberBarn logo

Reply from NumberBarn

We just love it when customers can take their number with them when they travel. Bon Voyage!

Rated 5 out of 5 stars

great functionality

apparently different situations will produce varying results.... i was transitioning out of my old number so that i could pass it along to a friend, neither of us was in any hurry, and number barn offered exactly what i needed: park the number temporarily, while still receiving (and sending) texts, and let callers hear my custom voicemail greeting... so i experienced great functionality, an amazing price, great customer service, and a smooth port to my friends t-mobile account, which she was able to do at her leisure. its a shame NumberBarn isnt a household name (I had to google for what i was looking for, and struck gold), but if they keep this up it will be!

December 4, 2023
Unprompted review
NumberBarn logo

Reply from NumberBarn

We're sure working hard to try to become a household name. We appreciate you helping us spread the word!

Rated 5 out of 5 stars

NumberBarn is A "MUST HAVE" service for me! Saves me money!!!

Another fine port IN completed. You can "trust" NumberBarn.com to "pilot" your port in request. I'm 100% satisfied.

Use NumberBarn with Confidence.

My review is based on a genuine experience with NumberBarn and I have not received, nor will I accept, any incentives from NumberBarn for this review.

December 5, 2023
Unprompted review
NumberBarn logo

Reply from NumberBarn

I see what you did there, Tommy. Thank you for the awesome review!

Rated 5 out of 5 stars

I have been using Numberbarn for…

I have been using Numberbarn for several years. Their service just works. The last carrier I ported from was Puretalk and they held my number but Numberbarn kept trying and I got to keep the number.

November 21, 2023
Unprompted review
NumberBarn logo

Reply from NumberBarn

Thank you for the fantastic review! So glad to hear that our service is working well for you.

Rated 5 out of 5 stars

Service

The services provided are exactly what I was expecting. Minor problems were addressed quickly and resolved in a timely matter.

November 15, 2023
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hi Norm, we are beyond thrilled that your port went well. Thank you for the review!

Rated 5 out of 5 stars

I used number barn to purchase a number…

I used number barn to purchase a number of my choice so it was easy to remember and I could use when travelling to the US as getting a new number each visit was annoying.
Now I have a number I can put on hold or transfer to an international number or use when travelling. Very happy

October 9, 2023
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hi Vicki, we're so glad that you found a versatile solution for your international travels. Thank you for the shout-out!

Rated 5 out of 5 stars

Good service

Ordered a couple of numbers and ported away. Everything was clear how to make it.
Good search interface.
Highly recommended to find a number.
I didn't use their call service.

November 4, 2023
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hi Kirby, thanks for the great review. We're so glad you found a terrific number!

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