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Company details

  1. Beauty & Well-being

Information provided by various external sources

Buy discount bodybuilding supplements such as Muscle Milk, Lipo 6, and more. NutraPlanet offers supplements and fat burners as well as online coupons and reviews.


Contact info

2.2

Poor

TrustScore 2 out of 5

9 reviews

5-star
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1-star

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Rated 3 out of 5 stars

I shop for the prices

I shop for the prices, not the service, just to be clear.
When the products are in stock, which can be a gamble, I get them delivered here in Australia without fuss.
HOWEVER, placing an order and realising 3-4 weeks later it still hasn't arrived...only to check and see its still "processing"...aka not in stock...and no notice or alternative option provided shows how poor their customer service can be. Not good when I buy in bulk, very frustrating service.

December 17, 2018
Unprompted review
Rated 1 out of 5 stars

Horrible service

Horrible service - my order was never shipped and the company kept my money! I had to hire an attorney to handle this matter. Also, I found out the FDA is conducting an investigation into their products. Not happy!

June 2, 2018
Unprompted review
Rated 1 out of 5 stars

Shipped package with a missing item

Shipped package with a missing item. Their customer service is completely absent. I've called maybe eight times (they never once picked up). I've left three phone messages, as well as multiple messages on their website communication system -- they haven't replied still after three weeks. Stay away from this company. Maybe you will get your product but they are incompetent and won't bother trying to fix the mistakes they often make.

March 22, 2018
Unprompted review
Rated 1 out of 5 stars

Really upset

I made an order from France on the 1st of July for 3 boxes of Black Cat.
I got my order and it was not what I ordered so i sent the order back with expenses of about 20$.

I sent I don't know how many emails and called the shop and never had any answer.

Never got my product at that day and still waiting for answers of Nutra Planet

September 17, 2015
Unprompted review
Rated 5 out of 5 stars

Friendly chinese CEO

After my first order i payed buy international money order when i ask for my order staff say i dont have money so after 2 email with ceo 7 days sfter my parcel comming home i have more than 15 order with nutra.


Good people.

November 15, 2014
Unprompted review

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