SuprNation Ltd Reviews 201

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the website, describing it as problematic and urging others to avoid it. Customers frequently reported issues with payment, particularly concerning withdrawals, with many struggling to access their winnings due to repeated verification requests and perceived obstacles. The pricing was also a common point of contention, with users feeling that the games did not offer fair payouts compared to other platforms. Some people were satisfied with the customer service and response times, noting quick and helpful interactions. These customers also highlighted fast deposit and withdrawal processes, with funds often appearing swiftly in their accounts.

What people talk about most

Payment

People report negative experiences with payment, particularly regarding withdrawals. Many customers describe... See more

Website

Consumers express significant dissatisfaction with the website. Many reviewers describe it as a "scam site,"... See more

Price

Reviewers highlight negative aspects of price, with many feeling ripped off and experiencing significant... See more

Refund

Clients share negative opinions on refund experiences, with many reporting significant difficulties and... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers report that support... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Zero is my rating vile burguling Snakes love taking your money but can't handle any Withdrawals they just invent there own Rules & think that's ok. AVOID at all costs this site needs closing down imme... See more

Rated 1 out of 5 stars

You dont even deserve 1 star.I made 3 deposit and proof of ID and proof of adress, when l made little bit profit try to withdraw , god know how many times l been asked for verification.Please do not g... See more

Rated 1 out of 5 stars

Exactly the same as all the other recent reviews.. robbing lying people. I've already spoken to the ombudsman and shown all emaisl & chats back and forth. He is contacting them direct!!! 'NY SPINS'i... See more

Rated 1 out of 5 stars

Do not believe any of the reviews that say the withdrawal process is quick and or smooth. They will put every barrier possible in the way to stop you withdrawing your funds to the point you wil... See more


Company details

  1. Casino
  2. Betting Agency
  3. Gaming service Provider
  4. Online Casino or Bookmaker

Information provided by various external sources

NYspins offers you a fine selection of slots in a user-friendly, secure and lightning-quick environment, regardless of which device you're playing on


Contact info

2.0

Poor

TrustScore 2 out of 5

201 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely disgusting treatment of…

Absolutely disgusting treatment of myself the customer and it looks like others are having the same experience! Waited till I won £250 and withdrew and now it says my account is excluded from their casinos and this has been going on for almost a month!

February 28, 2025
Unprompted review
Rated 1 out of 5 stars

Same here usually instant but when a…

Same here usually instant but when a higher one they hold the funds for 3 days its a misleading place and now withdraw is instant now is not i dont recomand werry disapointed miself the more u play the more bad ure treated waiting 3 days for a withdraw in 2025 is like a midd age casino

March 30, 2025
Unprompted review
Rated 1 out of 5 stars

Has anybody actually got a good…

Has anybody actually got a good experience with these?! I withdrew last night now I can’t access chat at all. And no emails. Can’t get hold of anyone. Have read so many bad reviews. Any help would be great

March 26, 2025
Unprompted review
Rated 1 out of 5 stars

I red this site too late

I red this site too late. Just an another scam casino with incredible rng! If you forgot to pay 5 £ to gov you are in trouble, but this casinos cheating from Malta or sw without any consequence!

March 26, 2025
Unprompted review
Rated 1 out of 5 stars

Stay well away from this site …

Stay well away from this site countless problems asking my verification sent them everything got a response from the live chat person got screenshot of all the process he said your documents have been approved but when I go in to the online verification bit still says waiting for approval pure lies

March 25, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM?

deposited a few times and lost - i then won £500.22 and put on for withdrawal - i chase the withdrawal - then get an email asking for verification (no worries) - i try and log into my account to send them the verification that they want - and they have blocked my account!
'Your account is excluded from our casinos'

So took my money and blocked me and not given me my withdrawal

Happy to change my rating when this gets sorted - but not until

March 23, 2025
Unprompted review
Rated 2 out of 5 stars

Not sure this is a genuine site…

Not sure this is a genuine site deposited £60 and nothing not even a fair game with the odd little win think this quite possibly be a scam site ive just gave them £60 please take note and don't get scammed like I did

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking! Possible scam! Stay away!

This site is seriously terrible! Wins are few and far between. There is no help/support on the website, the actual live chat doesn't exist. I did a withdrawal and I had to email 3 times, met with the same response it can take 48 hours. Direct bank transfer was used to deposit and withdraw? I got my withdrawal at 46 hours ha! My bank actually blocked my deposits on three separate occasions flagged as fraud and I went mental with my bank! In hindsight I should have left after the dodgy withdrawal but stupidly I stuck with the site for 2 weeks, lost a small fortune, every game you seem to get a decent win in the first few spins and then all losses after. Good front offering free spins and cashback but never any decent wins. Something definitely sus about the site almost like it's a copy and you're not playing the actual real games. As others have echoed bonuses are very rare. This site needs investigating!

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

Seems like game playing...but not in a good way

I've given it a couple of days until writing this review. On the 10th I was given free spins to play and wager. I ended up with a couple of hundred to bank, which I requested via the bank transfer route as I made deposits that way with no problem. This should be instant, but the request is still pending nearly 2 days later. I have tried to access live chat but I can't, I have already provided proof of ID etc so that shouldn't be the reason for this delay. Depositing was easy enough, why not withdrawals?? I will be seeking advice should this take any longer.

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

Day 6 waiting for my little win of £140…

Day 6 waiting for my little win of £140 to actually appear in my bank account. I am verified. I’ve played many times and enjoyed myself but the moment I win a little and try to withdraw it’s a hard slog! Everything is in order with my account generic email responses saying thank for your patience and we understand just experiencing high volume at the moment and so on! Jeez no other site takes this long what is Nyspins problem 🤣🤣 I tell you something reviews saying such things as “I can’t believe bad reviews I’ve not had a problem” I used to say the same thing until this happened to me 🤷‍♀️ Food for thought.

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful verification process 25/2 they…

Dreadful verification process 25/2 they told me it was time to verify my account I had to order a new passport did so gave them that verification done in seconds, proof of address still ongoing I have given them five different things with my name and address on and they have said no to them all, wonder if I didn’t have nearly a thousand pounds in my account to be withdrawn would it be quicker, maybe time to take it further

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

Won 30 quid

Won 30 quid, and they have refused the withdrawal 3 times, even though all my details are correct. PATHETIC.

February 22, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give minus 1 star I would

If I could give minus 1 star I would. I started out enjoying this site actually however… I won £457 on a bonus then had to play £940 to get near that being real money which fortunately I actually got about 400 of it however I did 2 seperate withdrawls of 200 one came to me the other is being held now for the 3rd day and I still have no answers as to why! They will still allow me to deposit though lol laughable. I review online casinos for a living to over 49k ppl and I swear I’ve waited and waited to give them a chance however this is long enough. ALSO IF U HAVE A PENDING WITHDRAWAL U WILL NOT BE ABLE TO CONTACT SUPPORT VERY FISHY, u have no way to query ur issue and emails are just ignored. Actually finding an email is almost impossible. Heed my warning this is no joke

February 16, 2025
Unprompted review
Rated 1 out of 5 stars

Poor

Really poor spent deposited and lost but then won £850 from bonus to which they then adjusted funds and took £750 off me saying I could only win up to £100 from bonus. Different the fact that I have deposited and lost money perhaps I should request my losses back as they can just take funds from you and not pay out.

February 12, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look