We knew which sofas we wanted the lady named Jacqui took us to them she was brilliant helpful knowledgeable and supportive There was a variety of of options in the Dylan range colour materials el... See more
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Home. It’s one little word, packed with so much potential. We know that home doesn’t happen overnight. Just like you, home grows over time. And here at Oak Furnitureland, we’ve got what you need to grow it. Whether you’re putting down roots, or looking for a bigger space, we make furniture designed for life’s journey, with style that’s made to last. Because you don’t just furnish a home, you grow one.
We can offer great prices because we have strong relationships with our suppliers. We work directly with them to get the best quality furniture at the best possible price.
We also have our own home delivery team. As delivery is completely under our control, we deliver to our customers’ homes efficiently – if ordered from stock, within 7 days. Once delivered, our after sales care team can give support and advice on furniture care.
Oak Furnitureland has been named in the Sunday Times Fast Track list for six years running. This is an industry award for the UK’s best growing companies. In addition, our furniture is regularly featured in home style magazines.
All this means you can shop confidently with us. Browse our beautifully made furniture online, or visit one of our 100 stores. You’ll find great design for all kinds of home. And all our furniture is made for life.
Written by the company

Oak Furniureland, Unit 10d South Marston Industial Estate, Viscount Way, SN3 4TN, Swindon, United Kingdom
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Very knowledgeable staff took his time going through everything to make sure we got exactly what we needed
Jordon telephone sales was amazing, very patient, and informative, helpful
Would definitely recommend, brilliant service nothing to much trouble
Staff welcoming and not pushy
But when we showed interest in a product they provided us with the information which we considered and progressed with the purchase
Shona requires a mention due to her knowledge and experience in dealing with the finance and delivery options
Staff in-store were excellent. This is our second order and are very happy with the overall build and quality of the products.
Downside.
1. Higher delivery charge to have items assembled.
2. Hanging rail for wardrobe too short. Eventually, agreed with customer services for a complete replacement item. However, this would take another week for delivery. Acceptable but not ideal. One would expect replacement of a faulty item to have a greater priority.
3. No offer of any recompense for the inconvenience but on my suggestion did agree to a free tin of beeswax.
Overall more than happy with the items and especially the staff in store, but a bit miffed at the process for a replacement item. Because the furniture is such high quality I would buy again and highly recommend their products.
Very friendly and approachable staff and didn't just show us the first thing we came to view and gave us multiple options. I would recommend you to my friends for sure.
Jordan in sales was an absolute pleasure when dealing with my order
Friendly staff and very helpful
I knew what I wanted to purchase as it was an item that matched previous purchases.
Would thoroughly recommend visiting a store to purchase
Made an addition to our original order as we were so impressed with the products delivered. Did this over the phone, the staff were extremely helpful and everything went smoothly. Very impressed
We ordered by phone, and the process was relaxed and helpful. Delivery within a week was good. We were given a three hour time slot three days before delivery. Actual prior notification, on the day, was only five minutes before arrival. Delivery men were pleasant and helpful.
Good staff who gave us helpful advice when choosing our new sofas
Rory (Oak furnitureland Speke Liverpool) was very helpful solved the problem when he should have gone home.
Very helpful sales staff .. explained all different ranges of unit we were looking for.
Good helpful advise and discussions on the pro’s and con’s of the various leathers and suites available.
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