Lovely place,great staff,perfect…
Lovely place,great staff,perfect location
September 26, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.2
Average
6 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst hotel experience ever
Worst hotel experience ever. They overbook. Overbooking happened to a lot of other guests aswell. We Where tanken to Another hotel upon arrival. Then we didn't get the room we had already paid for, until the 3rd day.
Pool area way to small, as was the restaurant. Too many people crammed together.
No way near a 4 star hotel
July 20, 2023
Unprompted review
Unprofessional, bad and dirty
I have never in my life been this disappointed.
I came to the hotel 11 pm with my family. The personal first said that water don’t work in our rooms. Then they quickly changed it to the rooms haven’t been cleaned.
Conclusion:
They had us waiting Over 2 hours in the lobby for our rooms. We got our rooms 01:30 am
Even though all have been paid upfront already.
To top the insult, we received dirty rooms. My socks were brown with few steps in the room. Bathroom even worse!
This is unprofessional and I would not recommend them!
Also my internet login was first activated the next day,after a visit to the reception. Fridge in the room doesn’t work either.
! I have been in 3 starts hotel way better than this!
Normally I book travels from Denmark with danish agencies. This time I traveled from Bosnia maybe they just hate Bosnians.
Update: 10.07.2023
One female with curly hair in the reception rolls her eyes when I asked for clean towels, as I didn’t get ones today.
Totally not professional. If it was up to me I wouldn’t give them more than 1 star.
July 5, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.