Online fitness just wasn’t for me. It probably is great for some. But canceling was a nightmare. After canceling they continued to charge me. Finally got that fixed and refunded- not easy with har... See more
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See what reviewers are saying
I signed up for a free trial of obe during lockdown as a way to keep busy. I was genuinely surprised at myself for falling deeply in love with the setup of the program and feeling a bond with various... See more
By far my favorite fitness app! The value you get for everything on platform (workout programs, live classes, thousands and thousands of on-demand classes, audios) is insane! I also tried personal tra... See more
Started using obe in early 2020 and I haven't stopped since! I started slow with yoga classes and then got into barre and sculpt, and now I work out every other day at home with obe classes. I love... See more
Company details
Information provided by various external sources
LIVE streaming beat-driven, full body fitness classes at home or on-the-go 7 mornings a week. We bring the FUN!
Contact info
Main Street 45, 11201, United States
- www.obefitness.com
Kept charging me
Kept charging me, TWICE PER MONTH, after I cancelled. I filed credit card fraud and they changed the merchant name to continue charging me. I have email proof that I cancelled. The workouts are fine. But they keep charging.
April 9, 2022
Unprompted review
Predatory subscription behaviour
Predatory subscription behaviour. They make it sounds like easy to cancel but turns out you can ONLY cancel through phone. On top of that, the numbers are hard to reach and the customer service will refuse to let you go easily. This smells ableist and targeted at people who use online services because they have disabilities or/and anxiety problems.
November 25, 2020
Unprompted review
Refusing to allow customers to cancel service
They are intentionally making their cancelation policy/procedures ridiculous. They require people to call in during a 6.5 hour window Mon-Fri, and likely stay on hold a long time (per their warning to me when I tried to cancel via messaging/email and they told me they "couldn't" cancel online and to get in line Monday when they have high call volume). Absolutely unacceptable practice that shows complete lack of care for customer's time and money,
November 22, 2020
Unprompted review
Unfortunate cancellation policy
Unfortunate cancellation policy. Shame to see the lack of customer service from a small start-up. Ok workouts but keep an eye on the charges and payment agreements as there is no flexibility or understanding.
February 12, 2019
Unprompted review
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