Scam insurance company, they will lure you in either cheap rates. But when it comes to filing a claim they will denie your claim. They hire a bias engineer company that will lie to deny your claim. St... See more
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See what reviewers are saying
Is the best place to insure properties. All of your agents and employees are very kind, patient, and respectful, especially Jimmy Clancy, he provides excellent, friendly, fast, and functional service... See more
OBiE is the perfect place to look for insurance for real estate investors. They know exactly what you need, and the amount of coverage needed. Their prices are reasonable, and the representatives are... See more
It's hard to get customer support to correct incorrect information on the webpage. I called the customer support listed in the email, but somebody else responded but no idea about the issue. I asked h... See more
Company details
Written by the company
Obie is an insurance technology company, hyper-focused on driving value for the modern real estate investor and the partners they work with every day. Whether you are an owner, lender, agent, or property manager, Obie’s mission is to build technology and insurance products that drive efficiency and fundamentally change the way insurance is bought and sold.
Contact info
167 N Green St. , 60607, Chicago, United States
- 773-820-7132
- marketing@obieinsurance.com
- www.obieinsurance.com
3.6
Average
175 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very easy and quick
Very easy and quick. Got a great quote with everything I needed. I would definitely recommend.
June 21, 2024
Very efficient, courteous, knowledgeable staff
May 23, 2024
Difficult to communicate through email…
Difficult to communicate through email and always get a different person with another story.
July 1, 2024
Obie was easy to get an accurate quote
Obie was easy to get an accurate quote. I purchased at the same time. Licensed agent was professional and informative.
June 27, 2024
Quick response -- easy to get info!
July 1, 2024
Landlord Insurance
Buying insurance for my home after I rented it was so easy with Obie. Far better than the old style insurance companies with lower rates.
March 1, 2024
Bad customer service
Bad customer service. When it came time to file a claim, things were delayed, slow, unresponsive.
July 3, 2024
Reply from Obie
Hi Brian,
We’re truly sorry to hear about your experience with our customer service during your claim process. Our aim is to provide prompt and efficient service, especially when our customers need us the most, and it’s clear we didn’t meet those expectations in your case.
Delays and a lack of responsiveness are unacceptable, and we are taking your feedback seriously. We are currently reviewing our processes to ensure improvements and prevent similar issues in the future.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make things right.
ease of use is THE main differentiator
July 3, 2024
Won’t fix a double payment
When I signed up for my insurance I didn’t realize that we had escrow insurance set up. So I paid the amount in full. Then my mortgage provider paid again. So we’ve double paid. When I asked for a refund, I got a call back and an email. However, the number to return the call was disconnected and I replied multiple times to the email and nobody responded. I’m not sure I will be able to get the money back or not without going a legal route.
March 30, 2024
Reply from Obie
Hi Sarita, we’re very sorry to hear about the issues you’ve encountered with your double payment and the difficulties in reaching us. We understand how frustrating this situation must be, and this is not the level of service we aim to provide.
We were made aware of the double charge and took immediate action to correct it. You should have received your refund, and we sincerely apologize for the oversight on our part. Someone from our team reached out via phone to inform you about the refund.
If you have any further questions or concerns, please contact our dedicated support team via email at support@obieinsurance.com or via phone at (773) 820-7132. We appreciate your patience and the opportunity to make things right.
Great price and service!
June 5, 2024
Tried calling and emailing to reach…
Tried calling and emailing to reach customer service to confirm that a payment was completed. Did not receive a response to any of my inquiries for well over a month.
July 1, 2024
Reply from Obie
Hi Halie, we’re very sorry to hear about the difficulties you’ve experienced trying to reach our customer service team. We understand how important it is to get timely confirmation on payments and apologize for the delay and lack of response to your inquiries.
Whenever a payment is made on an Obie branded policy, an email confirmation, including policy documents, is typically sent to the insured. We apologize if you did not receive this confirmation. We have reviewed your inquiry and found that it was addressed after 30 days due to the current processing time in our billing inbox, which we understand is not ideal.
For quicker responses in the future, we recommend reaching out to our support team directly via email at support@obieinsurance.com or via phone at (773) 820-7132, where inquiries are handled within 24-48 hours.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to improve our service.
Excellent!!!
July 1, 2024
I never received a call back from an…
I never received a call back from an agent, for a quote.
July 3, 2024
Reply from Obie
Hi Joan, we’re very sorry to hear that you did not receive a call back from an agent regarding your quote. We understand how important it is to receive timely assistance, and it’s clear we didn’t meet your expectations in this instance.
Your experience does not reflect the level of service we aim to provide. We are currently investigating why your call was not returned and taking steps to ensure this doesn’t happen again.
To assist you promptly, please contact us via email at support@obieinsurance.com or via phone at (773) 820-7132, and we will prioritize your request for a quote.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make things right.
rep was informative and price was…
rep was informative and price was fantastic compared to all the other carriers i spoke too.
May 31, 2024
Don't Use Them
I input the information on the property correctly and after closing escrow they told me that it did not meet their guidelines even though it was a duplex when I submitted it and it still is a duplex. If you want to get coverage and dropped then this is the company for you!
June 19, 2024
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