The shipment was put on hold by DHL, then after 14 days it was returned. Afterwards the nice support team at Occhialando organized that it was re-sent via UPS. So it arrived without problems, but with... See more
Company replied
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See what reviewers are saying
I ordered multiple times from Occhialando and I can surely say that I won’t be stopping. I’m a sunglasses maniac, wearing sunglasses during the whole year. I always like to add a new pair to my collec... See more
Company replied
Great variety of sun glasses and good prices! Ordering process was really smooth and the sunglasses arrived fast. Would suggest, just to have it as an option, to provide more shipment methods, as expr... See more
Company replied
This was my second time buying from Occhialando. The prices are very good and the handling of queries is also good. Excellent packing and quick shipping. 9/10 experience.
Company replied
Company details
Written by the company
Occhialando è un sito e-commerce dedicato esclusivamente alla vendita online di occhiali da vista da sole e accessori. Grazie alla sua piattaforma user-friendly, intuitiva e dinamica, l'acquisto di prodotti con un solo clic non è mai stato così semplice. Con una vasta gamma di prodotti delle migliori marche e prezzi competitivi, sul nostro sito troverai tutto ciò che cerchi. Scopri l'esperienza accogliente di fare shopping su Occhialando, dove la comodità è solo a un click di distanza.
Contact info
Formigine, Italy
- 00390598303572
- service-support@occhialando.it
- www.occhialando.it
4.5
Excellent
4K reviews
Replied to 68% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My new glasses 🤓
Very punctual with the prices and excellent customer care and support!!!
February 9, 2026
Reply from Occhialando
Dear Maja,
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
Loyal customer for life!
I ordered multiple times from Occhialando and I can surely say that I won’t be stopping. I’m a sunglasses maniac, wearing sunglasses during the whole year. I always like to add a new pair to my collection. The prices are great (no unreasonable overpricing), also you can get a nice sale deals and personal promo codes. They have the best shipping fees and DHL are always on time, very fast! This company is an example of an excellent business practices! Love them!
February 3, 2026
Reply from Occhialando
Dear Jina,
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
Reply from Occhialando
Dear Iman saghafi,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.
Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.
Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.
Kind regards,
The Occhialando Team
excellent experience
nice product, correct price, excellent packaging, very fast delivery
January 27, 2026
Reply from Occhialando
Dear Ioanna Gatou,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.
Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.
Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.
Kind regards,
The Occhialando Team
Bought oakly glasses
Bought oakly glasses. Took 10 days for them to deliver 2 out of 3 pairs after I raised the issue with paypal. Two delivered pairs are bad quality. Lenses are poor quality since my eyes hurt after few minutes of using them. Seller does not provide clear return instructions. Double check this. No return policy.
January 29, 2026
Unprompted review
Reply from Occhialando
Dear Boris,
we are truly sorry to hear that you are not satisfied with the product. As previously communicated, should any manufacturing defects be identified, we will take full responsibility by replacing the product and providing warranty coverage for manufacturing defects, at no cost to you.
Please do not hesitate to contact us should you need any further assistance or clarification.
Kind regards,
Customer Service
Occhialando
Perfect quality
January 10, 2026
Reply from Occhialando
Dear Eser Comak,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.
Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.
Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.
Kind regards,
The Occhialando Team
Reply from Occhialando
Dear Manolis Deligeorgis,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.
Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.
Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.
Kind regards,
The Occhialando Team
Great variety of sun glasses and good prices
Great variety of sun glasses and good prices! Ordering process was really smooth and the sunglasses arrived fast. Would suggest, just to have it as an option, to provide more shipment methods, as express delivery was the only one provided. Would definitely have this store in mind for future orders!
January 7, 2026
Reply from Occhialando
Dear Vasilis,
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
As expected and fast delivery
January 2, 2026
Unprompted review
Reply from Occhialando
Dear Papasavvas,
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
ORDER 365982 --- Not shipped and radio silence
**UPDATE** - Feb 13th
The glasses arrived today and everything is in working order.
---------------------------------------------------
**UPDATE** - Feb 5th
My item still hasn't been shipped. The store was quick to give me a call, mark my order as confirmed and reply to my e-mails after I left my negative review here, yet I haven't gotten my eyeglasses yet. I e-mailed them again and they said they are "currently unable to confirm when the eyewear will be available again" (yet it was and is shown as being in stock on their website).
Their hilarious explanation is that other customers bought it at the same time I did, something they parrot to every client on every negative review.
---------------------------------------------------
ORDER 365982
I made an order on the occhialando.eu website on December 17th. I got the e-mail everyone here talks about of "the item being out of stock" and I chose to wait.
It's been a while now and customer support has never replied to any of my e-mails.
My order status is "pending processing" for more than two weeks now when you told me it would take 48 hours to process.
I want my item to be shipped and my e-mails to be answered, and then I will consider changing my rating of your store.
January 2, 2026
Unprompted review
Flawless product at cheep prices
December 31, 2025
Reply from Occhialando
Dear Holger,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.
Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.
Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.
Kind regards,
The Occhialando Team
Great price fast delivery
I ordered saint laurent sunglasses, 40% off the regular price. Item was delivered during the holidays, in accordance with delivery stated on the initial order.
Top experience, top seller. I would recommend.
December 29, 2025
Reply from Occhialando
Dear Nina,
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
Reply from Occhialando
Dear Andrew,
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
This is my first purchase from…
This is my first purchase from occhialando. My sunglasses is ray-ban and it is as expected. 1 week at my door inclunding shipping. Yes i'll purchase again. I have to notice that the price was best at shops.
trustpilot fix your review control.
October 2, 2025
Unprompted review
Reply from Occhialando
Dear Petran,
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
Be aware, return process violates Eurozone legislation
The company is not refunding the glasses they received 20 days ago, despite the 14-day period required by French law for refunds. The company has ignored my inquiries for the past seven days, and I have already filed a formal complaint with the consumer protection authorities.
Occialando product return process violates Eurozone legislation, as they require a registered letter to initiate the return process, despite European law explicitly states that electronic communication is sufficient.
In other words, first, the company is attempting to penalize customers financially for even attempting a return (cost of a letter is about 15 Euro), then not carrying it out, even though it has no right to do either of those things.
I have also attached this to my complaint to the French consumer protection authority.
December 16, 2025
Unprompted review
Reply from Occhialando
Dear Aleksandr,
We would like to clarify the facts regarding this return and refund.
The bank details (IBAN) required to process the refund were provided by the customer on 11 December 2025 in the late afternoon. Once the necessary information is received, refund requests are processed within 48 business hours, in accordance with our administrative procedures.
The refund was executed today, 16 December 2025, via instant bank transfer, using the details provided by the customer. Depending on the recipient bank, the credit may appear immediately or shortly thereafter.
Regarding the return procedure, we clarify that a registered letter is not mandatory, but represents only an indicative option for customers who wish to formalize their request by postal means.
In this case, the return was correctly initiated through completion of the return form and shipment of the product, which were duly received and processed.
We firmly reject the assertion that our company seeks to penalize customers for exercising their right of withdrawal. Our procedures are designed to ensure traceability and compliance with applicable European consumer regulations.
For any further clarification, we remain available through our official customer service channels
Best Regards
Occhialando
Everything :D
December 15, 2025
Reply from Occhialando
Dear Ivan,
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
Reply from Occhialando
Dear Customer,
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
Trustable Shopping!
Very good service, good prices and quick delivery...recommended 100% !
December 11, 2025
Reply from Occhialando
Dear Malcolm,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.
Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.
Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.
Kind regards,
The Occhialando Team
Good price and good quality
Good price and good quality, convinient internetshop, fast delivery.
December 10, 2025
Reply from Occhialando
Dear Valerijs,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.
Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.
Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.
Kind regards,
The Occhialando Team
Reply from Occhialando
Dear Eduard
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
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