OCM Business Systems Reviews 279

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent condition of the products, often noting that items described as "B grade" appear brand new. The pricing is frequently highlighted as very reasonable and competitive, offering great value. Many consumers also commend the fast and efficient delivery service, with products arriving quickly and well-packaged. The overall service experience is described as straightforward and helpful. However, some customers also noted occasional issues with delivery, such as late arrivals or damaged packaging, though the products themselves were usually unharmed. A few people mentioned receiving units with minor cosmetic imperfections like slight dents or scratches, or experiencing issues like loose keys or screen brightness problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and condition. Customers are very happy with the... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently impressed with the condition of... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Price

People report positive experiences with price. Customers consistently praise the competitive and reasonable... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the straightforward,... See more

Based on these reviews

Rated 5 out of 5 stars

A brilliant company to deal with. The Surface Pro I bought was apparently B grade, but was in fantastic condition. It also came with a keypad cover that was an official Microsoft model, so not cheap.... See more

Rated 5 out of 5 stars

These guys saved my bacon when my laptop charger died. Knowing they offer a reliable service (bought a laptop from them last year) I called them up late on a Friday afternoon in a panic and they orga... See more

Rated 5 out of 5 stars

Purchased Surface Pro 7 - came very quickly, tracked delivery with DPD and had to be signed for , none of this leaving it on the door step carry on. Came with a Microsoft Type Cover which was not ment... See more

Rated 5 out of 5 stars

Great experience! Laptop was dispatched quickly, priced very reasonably, and arrived in excellent ‘B’ grade condition just as described. Even came with a charger included. Very happy with the purchase... See more


Company details

  1. Computer Store

Written by the company

The quality choice for buying refurbished laptops and computers for over 35 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

279 reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very good service

Very good service, very helpful over the phone and I feel condident that if I were to have a problem, it would be dealt with efficiently.
My only negative observation would be, I had hoped for a fairly new machine. The Lenovo dispatched to me was 5 years old!!

September 15, 2020
Unprompted review
Rated 5 out of 5 stars

Decent product at a good price

Decent product at a good price. Well described and arrived quickly. Product was exactly what I was expecting, communications were good and delivery was better than expected.

September 9, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. I asked for some advice about which laptop to buy and Paul was amazing! Even let me collect it instead Of it being delivered as it was gift. Really impressed with service and laptop.

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality. Surprised at how great the products are for the price. Excellent communications and quick delivery.

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Good customer service

Quick and Efficient to use. Some order related issues but a quick call and they were able to correct the system delivery error.

Was quick to pick up the phone and responsive.

thanks

August 24, 2020
Unprompted review
Rated 4 out of 5 stars

thinkpad

it would have been nice to have a guide/instruction book, not every one understands computers.

July 24, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Value for money

Great price, product was in excellent condition, arrived very quick. The laptop was very good value for money and I have been telling all my friends and family

June 23, 2020
Unprompted review
Rated 5 out of 5 stars

Superfast transaction from start to delivery…

The transaction from start to delivery was super fast. I had bought laptop and the following morning rang the telephone and spoke time a gentleman who confirmed that my order was received and its being package for deliver next day and my purchase arived 1day before delivery. It was well packed, received in good cobdition and working fine. I have recommended OCM to a friend

June 19, 2020
Unprompted review

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