Octa Broker Reviews 

2 MONTHS AGO... MY DEPOSIT NOT CREDIT MY ACCOUNT..

I had a very concerning experience using Octa’s copy trading platform involving a strategy provider called “Dubai_Traders” IB: 7451197.

The strategy page inside the platform displayed a direct Telegram link connected to the provider. Inside that Telegram group, representations were made that trading losses would be refunded or guaranteed. Based on those representations and the way the strategy was presented inside the platform, I proceeded to invest through the copy trading system.

I ultimately lost more than USD 10,000.

After the losses occurred, I discovered additional issues that raised serious concerns for me regarding the platform’s risk presentation and supervision.

At the time I joined the strategy, the platform displayed a minimum investment of USD 25 and described the strategy as suitable for small investors. However, when adjusting the copy proportion settings, the platform simultaneously generated a warning stating that my account balance was insufficient and that a significantly higher amount was required.

This created a major inconsistency.

For clearer understanding, despite the displayed minimum investment being USD 25, the system warning implied an effective requirement closer to USD 59 per proportional setting.

My account balance was approximately USD 7,906. Based on this, I initially selected a copy proportion of x300, which appeared consistent with the displayed minimum investment.

However, the platform generated a warning stating that my balance was insufficient and that at least USD 17,700 was required for that proportion. This indicates that the effective capital requirement was significantly higher than what was presented on the strategy page.

I subsequently reduced the copy proportion to approximately x134, which the system accepted. Based on the system’s own calculation, this implied an effective minimum investment requirement of approximately USD 59, which again differed from the originally displayed USD 25. 

I relied on the displayed minimum, assumed the mismatch was a temporary/system error, and the platform did not correct or clarify this.



In addition, I later observed that the stated minimum investment for the same strategy was revised from USD 25 to USD 47, while my existing copy trading activity continued without any adjustment or notification.



In addition, after losses were incurred, the same network associated with the strategy provider continued promoting referral-style incentives, including USD 50 recruitment offers encouraging users to register under them.

I have formally escalated these matters to the Securities Commission Malaysia under reference:
SC2026-91144

My concerns relate to:

* external promotional representations linked through the platform
* incentive-based recruitment behavior
* and inconsistencies between displayed minimum investment information and actual platform risk calculations

I strongly encourage users to exercise caution when interacting with external groups connected to copy trading strategies and to independently verify all risk assumptions before investing.

As I said earlier now it's going to complete a full week and they didn't deposited my amount of 108$

Very disappointed with Octa support and refund handling.

I have been a loyal Octa client for many years and never shifted to any other platform because I trusted the company completely. Our family turnover on Octa is significant, and for the last several years we were fully satisfied.

But now my experience has become extremely stressful.

It has been 22 days and my refund is still not credited. Every day I contact support, and every executive gives different information. One says “refund is processed,” another says “wait for review,” another says “we cannot provide timeframe.” Some chats were even transferred in the middle without proper response.

I already submitted all explanations and documents requested by the team. I also shared travel proof and every required detail. Still there is no final resolution.

At one point, one support executive even advised me to terminate/delete my Octa account. I have screenshots and proof of all conversations.

The biggest issue is lack of proper supervision and no clear time-based resolution system. A financial company must provide proper tracking, accountability, and timelines for customer funds. Customers cannot wait endlessly without updates.

When Octa faced difficult times in India, I still stayed loyal and supported the platform. But when I am facing difficulty, I feel unsupported and ignored.

My funds are hard-earned money, and keeping a client waiting for 22 days without proper clarity is unacceptable.

I hope senior management seriously reviews the quality of online support, refund handling process, and customer care standards before more loyal customers lose confidence.

Case Reference: D38308139

date my reund was credited after writing review and at the same time 1 month completed but still my account was not activated and no upadte

I did a review earlier regarding slow withdrawal processes. The feedback I got was to get to customer service. The option to request to speak to an agent has been disabled on the website. Withdrawals are still slow.

As a vaild query good response
Honest trading app

great respone

resolving my chalenge

had a bit of issue with my deposit and It was resolved within no time at all... thank you Octafx

Very good service

rowan is nice to talk and correct responce

Be very careful with Octa

I originally registered, deposited, verified my account, and traded through Octa. Later, I received official emails informing clients that Octa was transitioning into Elev8, while assuring users that accounts, funds, and trading conditions would remain the same.

I followed this migration exactly as instructed by them.

Now, after requesting my withdrawal, the situation has become extremely concerning.

For more than two months, my funds have been locked under endless “additional verification” procedures. During this time, I fully cooperated and provided:

* Identity verification
* Selfies holding documents
* Videos proving ownership of my exchange account
* TXIDs and blockchain confirmations
* Source of funds documentation
* Investment statements
* Additional recordings requested by compliance

Despite all of this, there is still no resolution and no withdrawal.

What is even more alarming is that now Octa publicly responds as if I was never their client at all, claiming they are “separate brokers,” even though I still have the official emails THEY sent announcing the migration from Octa to Elev8 and assuring clients that the trading experience and accounts would remain connected.

So from a client perspective, this is what happened:

You register with Octa.
You deposit through their system.
You are migrated into Elev8 through their own communication.
Then, when problems begin, they suddenly act as if they have no connection or responsibility.

Meanwhile, I currently have approximately $27,000 locked and remain stuck in endless verification loops with no clear deadline or solution.

At this point, I strongly recommend avoiding this broker ecosystem entirely.

If the issue is resolved properly, I will update this review accordingly.

Update / Response to Octa:

You seem to forget one important fact:

My account was originally created through your company and your website. I deposited through your system, completed verification through your process, and traded under your structure.

Now you publicly respond as if there has never been any connection between Octa and my situation, while ignoring the fact that I still have official emails and records showing the migration process and continuity of operations.

As a client, this migration is now costing me access to my own funds and creating serious problems with my trading activities.

You state that these are separate entities, but from a customer perspective the process looked continuous:

I registered with Octa.
I deposited through Octa.
I completed account verification through Octa.
I followed the migration process communicated by Octa.

Then when problems began, I was suddenly treated as if I had never had an account, communication, verification, or relationship with your ecosystem at all.

I still have emails and records documenting everything.

I leave this as a warning for anyone considering joining this ecosystem.

Quick response

Great support

STILL CHASING OCTA FOR $28!!!!
These guys claimed they had transferred my documents to the finance department and yet I still have not been payed back my $28.New traders please don't make the mistake of depositing on this broker...clearly they only c
Value customers who make big deposits.

Very good nice

DO NOT USE OCTA AS YOUR BROKER. They manipulate entries and exits with delays of 3 seconds or more. When questioned, they blame “volatility,” yet these delays continue for months without stopping.

They also delay withdrawals whenever they feel like it and ask for bank statements after you request a payout. Why? When you deposit money, they accept it instantly into your trading account with no issue.

Something feels very fishy about Octa.

Very Nice Agent Hope, she help me instantly

STILL CHASING OCTA FOR $28!!!!
These guys claimed they had transferred my documents to the finance department and yet I still have not been payed back my $28, I used to love this broker, now it seems to be falling off...unable to process the most basic function...withdrawals and deposits.