OctoInkjet Limited Reviews 

33
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Very straightforward resetting counter key and fitting new ink pot in epson xp830 in less than 30mins. Instructions both in writing and video were very clear even for an old guy like me. Thanks ever s... See more

Rated 5 out of 5 stars

ordered replacement ink pads and reset key due to an error message on my old XP series printer (otherwise had been working for many years without issue). The products were dispatched promptly and fit... See more

Rated 5 out of 5 stars

Found them via youtube. Excellent product and clear instructions to reset your waste ink counter. Cost was just over £20 to save you buying a new printer and not sending your old one, which was workin... See more

Rated 5 out of 5 stars

Amazing. For under 40€ I have a fully working Epson XP55 printer having replaced the inkpads myself without any difficulty at all. An Epson repair would have entailed a nearly 400km round trip to my n... See more

Company details

  1. Printing Equipment and Supplies

Written by the company

Inkjet printer supplies including refilling kits, bulk inks and our very own Printer Potty waste ink solutions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.7

All reviews

(33)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant !

Brilliant !
Replacement ink pads were dispatched the next day and I received them 48 hrs later. Very fast service.
Using their video, removing the old ink pads and replacing them with the new ones was straightforward and very easy and using the WIC Reset key software was similarly easy and straightforward.
My Epson XP-950 is printing again.
As a matter of interest, my Mac is using the latest Sonoma v 14.6.1

September 30, 2024
Unprompted review
OctoInkjet Limited logo

Reply from OctoInkjet Limited

Thanks for the review and good to know our YouTube videos helped too.

Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. XP750 stopped working on morning of 26 September. Placed order for pads and reset key just before 1pm. Order arrived mid morning 27 September and printer was working less than 24 hours from placing order. Instructions were clear and concise. I didn't use the gloves. Highly recommended

September 27, 2024
Unprompted review
OctoInkjet Limited logo

Reply from OctoInkjet Limited

Thanks for the review John... Seems you got your order in just under the wire as our postal collection is just after 1pm. Always good to hear everything arrived in a timely manner and worked exactly as intended.

Rated 5 out of 5 stars

Excellent company product backed by amazing sevice.

My Epson printer showed warning of ink pads coming to end of their service life.
Excellent help and advice given promptly from Martin at Octoinkjet which is by far the best company I have ever had dealings with.
Epson did offer an alternative fix but this now would have meant paying to send my printer to their nominated repairer with no guarantee that they would effect a repair and could have possibly meant my printer ending up in recycle.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

ordered replacement ink pads and reset…

ordered replacement ink pads and reset key due to an error message on my old XP series printer (otherwise had been working for many years without issue). The products were dispatched promptly and fit easily. The instruction information and video links were easy to follow. Back up and running well within 20mins. The product saved an otherwise perfectly good printer from landfill, and for under £20. Happily use Octoinkjet ltd again.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great Advice

I contactacted the company via email after watching one on their videos on You Tube. Unfortunately, the video didn't exactly cover the problem, (ink leaking from the ink tanks). Martin at Octoinkjet got back to me almost immediately with great advice on how to resolve the problem. Absolutely fantastic service! If I ever need any printer parts I will look no further than Octoinkjet!

July 30, 2024
Unprompted review
Rated 2 out of 5 stars

Too many mistakes

Sent the wrong pad, then sent the right ones, then the key wouldn't work to reset the printer; contacted him to be told I had already used it.. nope, I hadn't, he'd made a mistake again... eventually gave me the correct key. Became a pain in the a*se for what should've been a simple transaction.

April 5, 2024
Unprompted review
OctoInkjet Limited logo

Reply from OctoInkjet Limited

The issues surrounding this and another order were entirely avoidable and in part due to a month of staff sickness and other issues that affected our ability to keep on top of orders. Two orders were mixed up and in this instance copies of digital and physical information created the double whammy on the key issue. We certainly accept and apologise for the frustration caused.

Rated 5 out of 5 stars

Epson XP saved from landfill!!

Found them via youtube. Excellent product and clear instructions to reset your waste ink counter. Cost was just over £20 to save you buying a new printer and not sending your old one, which was working perfectly well,(except for error message which makes your blood boil) to landfill. Fixed in half an hour. If you can handle a screwdriver you can handle saving your printer! So, if you get a error message saying "contact support", before doing that, go to youtube and search for Octoinkjet to see how to fix it yourself.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

New lease of life for my Epson printer

I received the dreaded "end of service life" message for my Epson printer and noted that this was due to the waste ink pads being full.
I searched online for a solution and found the Octoinkjet/Printer Potty youtube video. Without a doubt, this is the best presented and clearest instructional video I have ever seen anywhere and it convinced me that I would have little difficulty in installing replacement ink pads and resetting the software. This proved to be the case once I had bought the kit from Octoinkjet. I followed the instructions and my printer was soon restored to full working order.
I strongly recommend this company.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product and support

This is an excellent product, well described for installation and printer reset with YouTube video and printed instructions. Used on an Epson XP900

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

What a brilliant service

What a brilliant service.
Useless Epson printer at service life end just because of waste ink pad count.
Replacement ink pad easily installed. Octoinkjet reset software installed faultlessly and reset key applied. Fully functional printer once again!

Thanks, Octoinkject.

January 10, 2022
Unprompted review
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