Odaje  Reviews 2,170

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I discovered Odaje through Alice in Paris, a YouTuber who focuses on Parisian fashion, and I’m so glad I did. The shoes are not only beautiful but exceptionally well made. I’ve purchased about five pa... See more

Rated 5 out of 5 stars

We were greeted very warmly by Desiree, who proceeded to be very professional, helpful and offered comfort suggestions. Desiree quickly brought a new pair of the shoe I had chosen which were perfect.... See more

Rated 5 out of 5 stars

Beautiful shoes, very good quality. Also, the sizing indication they give online is very accurate. I live in the Netherlands and their service was very fast and kind. Would recommend 10/10. Especially... See more

Rated 1 out of 5 stars

I ordered a pair of shoes to the UK, but they turned out to be too small, so I needed to return them. The returns portal on their website doesn’t actually work for UK customers, which I only dis... See more

Company details

  1. Shoe Factory

Written by the company

Chez Odaje (ex M. Moustache), nous avons une mission : créer une mode responsable, positive pour la planète et ses habitants. Créée en 2012 par Antoine Vigneron, Guillaume Alcan et Thibault Repelin, la marque avait pour ambition de dépoussiérer le marché de la chaussure masculine. Aujourd’hui M.Moustache devenu Odaje a évolué avec une clientèle majoritairement féminine et en mettant les enjeux RSE au cœur de sa stratégie de développement. Pionnière de la mode circulaire, la marque transforme les chaussures usagées de ses clients récoltées au sein de ses boutiques en semelles de baskets pour ses futures collections.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 53% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great shoes, fast delivery

Fast delivery with e-mails keeping you up to date about your package. I already had some shoes of this brand and ordered them again in a different colour for summer!

February 17, 2022
Unprompted review
Rated 1 out of 5 stars

Problem with Shoe

Dear Madam/Sir,

Today I received my new shoes, with the order code 285351787277. Attached I have added some pictures. One of the shoes is unfortunately not well manufactured. It seems that the upperpart is incorrectly placed on the sole and in addition, the shoe feels twisted when trying on. The differences between the two shoes are large.

How can we solve this situation properly because I do really this model. I would like to receive a proposal from you.

Kind regards, Rueben Kieffer

October 29, 2021
Unprompted review
Rated 4 out of 5 stars

Nice, but some advice

The shoes feel very nice, and the materials are of a good quality. They fit relatively well, however I think the design could be improved, i.e. the bottom of the sole is smooth, and it is not great for walking (very slippery...). Also, would be good to include some spare laces for the model "Sandales Zoé". I can already see they may break down easily.

June 14, 2021
Unprompted review
Rated 1 out of 5 stars

My 2 orders were not sent - issue happened twice

I had ordered once during the summer 2020 and I received my order without any issues. However, I ordered 2 more times recently (at the end of 2020 and in January 2021) and my orders were never sent. Both times, I sent an email 2-3 weeks after the order asking for an update on the delivery and both times I was told that my parcel had not been sent and that the shoes ordered were not available anymore. I got a refund though but was left without shoes I needed for Xmas, gifts, etc. I am very disappointed - this does not seem like a reliable online shop to me so I won't order from Mr Moustache anymore.

February 6, 2021
Unprompted review
Rated 4 out of 5 stars

Thanks for the shipment.

Thanks for the shipment.
Just two things yo be mentioned:
-Courier was flexible when date if delivered was changed.
-Package (outer and inner) was damaged but shoes were not.

Regards.

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful and functional

I love both the design and the quality of M. Moustache shoes! The look is elegant, the shoes are comfortable and the quality of the shoes is superb. My partner and I both purchased two pairs each, we couldn't be happier with our selections. I've been looking for a pair of boots for winter that would keep me warm in my first winter in Europe and was happy to find Lucienne, a fur-lined leather boot that is both beautiful and functional. The customer service was also excellent. I'm happy to have found this superb brand and will be looking forward to purchasing more in the future!

December 22, 2019
Unprompted review
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