Oddbox Reviews 20,203

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,450 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the produce, noting its freshness and how long it lasts compared to supermarket alternatives. Many appreciate the delivery service, highlighting its reliability and careful handling. Reviewers also value the flexibility to customize their boxes and the overall concept of reducing food waste, finding it to be great value for money. However, some customers occasionally experienced issues with the quality of the produce, reporting mouldy or tired-looking items. A few people also mentioned problems with delivery, such as receiving an empty box or having deliveries at inconvenient times.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers praise the great variety of fresh, good quality... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent and fresh fruit and vegetable... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the timely and reliable... See more

Value for money

Consumers find value for money to be positive. Many reviewers highlight the great value, reasonable prices,... See more

Subscription

Users describe positive interactions with the subscription service. Many customers appreciate the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am loving OddBox and look forward to its arrival. I love the email I receive to choose next week's fruit and veg. I sometimes have add-ons too. The quality of the fruit and veg is always excellent.... See more

Rated 5 out of 5 stars

Oddbox is a great concept - rescued fruit and veg supporting growers, straight to your door. Been using it for years. Quality is excellent and lasts longer than product from the supermarket. Any issue... See more

Rated 5 out of 5 stars

I’m fairly new to Oddbox, had 5 deliveries so far and I absolutely love it! Great quality produce, hilarious shapes and sizes sometimes (which makes me laugh!) but the quantity and quality is superb.... See more

Rated 5 out of 5 stars

Fantastic box! You are able to make selections out of what is available that week, which is great because other boxes we've tried in the past always contained at least 2 items we don't use very much a... See more


Company details

  1. Online Food Ordering Service

Written by the company

As much as 2.5 billion tonnes of food are wasted globally every year – which plays a big part in the climate crisis. We’re on a mission to change that, with rescued fruit and veg from hard-working growers as well as plastic-free ingredients and brands that do good for the planet. With fruit, veg and more delivered right to your door, we’re working towards a fairer food system – one where growers are supported and paid fairly, where produce doesn’t have to look ‘perfect’ and, most importantly, a food system where we never waste taste. No more unnecessary air miles or plastic – just delicious food that fights waste with every box.

Good food doing good

Written by the company

You pick your box. We speak to growers.
From surplus spuds to dinky apples, we find out what’s at risk of being wasted. Pick what's in your box each week, add juicy last-minute rescues and shop The Market by Oddbox for staples, refillables and rescued products, delivered alongside your fruit and veg.

Contact info

Join the mission

Fight waste with a delivery of deliciously odd fruit, veg & more.

4.6

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Oddbox

Great quality of products with a wide selection of choice. You are able to do 3 swaps and buy add on products. The recipes on the website are handy. The Oddbox has helped us to give more variety to our diet, try new things and make more recipes from scratch. One query I had was resolved in a matter of hours. Highly recommended!

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Life-changing

Amazing quality fresh veg has been life-changing for us. Literally. I've lost a load of weight and am measurably healthier. Thanks Oddbox x

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

I am so grateful

I've been using Oddbox for years and will continue - I get all I need, it is healthy, and I make positive impact on planet, thanks to them.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Love my oddbox

We love receiving the oddbox every week. We are now eating so much more fruit and veg. A lot of it is stuff we probably wouldn't have picked up on a normal shop and it's lovely to try new foods. The recipe that comes with it is so helpful, I have tried most of them and have enjoyed them. I like the fact that you can make swaps so you're not going to get things you won't use. I definitely recommend oddbox.

April 16, 2026
Unprompted review
Rated 4 out of 5 stars

Great idea

Started by getting a box every week, but with only 2 of us in the house now it was a bit to much, so I asked for it to be changed to fort nightly instead. Which suits us down to the ground. Always plenty of variety with the option to buy lots of offers.Also it saves me struggling with heavy bags of groceries.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Love Oddbox

Love Oddbox! So much easier knowing you’ve got your fruit and veggies arriving weekly. Easy to swap items or add extra things.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

This was a learning curve in more ways…

This was a learning curve in more ways than I knew!
One, It proved to me how little variation of veg my family would try. Two, that I used the same things all the time. Three, that in my seventies, I didn't even know what some veg tasted like!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

I’m fairly new to Oddbox

I’m fairly new to Oddbox, had 5 deliveries so far and I absolutely love it! Great quality produce, hilarious shapes and sizes sometimes (which makes me laugh!) but the quantity and quality is superb. Easy to adjust the contents of each box and can delay delivery if I don’t need it for that week. Ten out of ten for helping reduce food waste and also ensuring I always have tasty fruit and veg to hand.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful.

Oddbox are just wonderful.
I am able to personalise my box and plan menus for the next week. The produce arrive promptly, taste extremely good, so nothing odd there.
I've been buying for years and will certainly continue to order and look forward to my delivery.
Thank you Oddbox

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Oddbox is a great concept

Oddbox is a great concept - rescued fruit and veg supporting growers, straight to your door. Been using it for years. Quality is excellent and lasts longer than product from the supermarket. Any issues are quickly resolved by customer services and very rare. Its great to be able to easily choose long term exclusions, swap items on your box before delivery, and arrange holidays/ skips. A fantastic overall system and product

April 19, 2026
Unprompted review
Rated 3 out of 5 stars

They've let themselves down

I was a customer of Oddbox for quite a while and liked the convenience and environmentally friendly options they offered, as well as the ability to swap items in the box.

Recently though they've been substituting things without notice (they are clear that they might do this but it began happening too regularly, there's clearly a problem their side). They started packing more items in plastic wrappers instead of paper bags. The salad leaves were going bad within a day of delivery.

The biggest problem though is their change of courier. Their couriers used to reliably turn up at a reasonable time, and even if not were quiet and respectful. Their new couriers turn up in the very early hours slamming their van doors and talking loudly on their phones, then not taking the old boxes back with them as they're supposed to.

It's not the service I signed up for so I've cancelled and gone to another company instead, which costs a little more but hopefully will be more reliable.

April 17, 2026
Unprompted review
Oddbox logo

Reply from Oddbox

Hi Aaron,

Thank you for sharing your feedback with us. While we are delighted you enjoyed our mission and the flexibility of our swaps in the past, we are sorry to hear that things have fallen short recently.

While we are a supply-led business and occasionally need to make last-minute swaps to prevent waste, this should not be a constant occurrence. Our produce should also always arrive fresh and delicious; if items like salad are going off within a day, we want to know so we can investigate and compensate you properly.

In terms of plastic, our goal is always to minimise its use. We only accept pre-wrapped produce if it was rescued that way or if it is essential to protect the quality of delicate items during transit.

Our overnight deliveries are intended to be quiet and respectful, and our drivers are instructed to follow all delivery notes, including collecting old boxes for reuse. We take reports of loud behaviour and missed collections very seriously and will be following up with our delivery fleet to ensure this is addressed.

We are sad to see you leave, but we would love the opportunity to look into your issues and make things right. We have sent you an information request via Trustpilot so we can get in touch directly.

Best wishes,
The Oddbox Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look