Great comfort, view, sound and movie marginally spoiled by the x3 people sat next to us who were sometimes chatting and using their mobile phone.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Helpful and friendly staff made life easier for wheelchair users like me by opening doors, pointing out toilets for the disabled, etc. I felt like a valued customer rather than being treated as a nu... See more
Good cinema, however getting a hot drink was problematic - having to buy a cup at the counter and then taking that to the machine (which didn’t work) was inefficient
Recliner Seat wasn't working.
Company details
About ODEON - Luxe Middlesbrough
Written by the company
Welcome to ODEON
We are the largest and best-known cinema operator in the UK, showcasing the best of the big screen at over 100 state-of-the-art venues. Whether it's the biggest blockbusters, the latest family films, or one-off event cinema spectacles, we bring it to you.
Contact info
Leisure Park, Marton Rd, TS1 2DY, Middlesbrough, United Kingdom
- 03330144501
3.9
Great
6 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great comfort
Great comfort, view, sound and movie marginally spoiled by the x3 people sat next to us who were sometimes chatting and using their mobile phone.
October 7, 2026
Excellent care for wheelchair users.
Helpful and friendly staff made life easier for wheelchair users like me by opening doors, pointing out toilets for the disabled, etc. I felt like a valued customer rather than being treated as a nuisance.
Booking was easy for great choice of films: we saw 'Pressure' which was excellent, absolutely outstanding. The view from our seats was unobstructed.
A really good experience.
October 7, 2026
Good cinema
Good cinema, however getting a hot drink was problematic - having to buy a cup at the counter and then taking that to the machine (which didn’t work) was inefficient
October 6, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.