ODEON - Northwich Barons Quay Reviews 

22
•
TrustScore 4 out of 5

4.0

Barons Quay, CW9 5FT Northwich, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Comfortable seating friendly staff. Perhaps the volume could be turned down a little. Toilets not working properly.

Rated 1 out of 5 stars

I am really worried about the dangerous tables that have been added to the seating at Odeon Barons Quay. Someone will eventually trip over them, as they block the stairs. What if there is a fire, o... See more

Rated 5 out of 5 stars

Ease of booking. Lovely cinema with spacious seating. Excellent screen size. Very good value. Friendly and helpful staff.

Rated 5 out of 5 stars

Amazing location cinema, clean, staff friendliness, good deals, Costa coffee downstairs and good to take kids too


Company details

  1. Movie Theater

About ODEON - Northwich Barons Quay

Written by the company

Welcome to ODEON

We are the largest and best-known cinema operator in the UK, showcasing the best of the big screen at over 100 state-of-the-art venues. Whether it's the biggest blockbusters, the latest family films, or one-off event cinema spectacles, we bring it to you.



Responsive image
Responsive image
Responsive image
Responsive image

Contact info

  • Barons Quay, CW9 5FT, Northwich, United Kingdom

  • 03330144501

4.0

Great

TrustScore 4 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(22)

2,195 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Bit to loud

Everything great, staff so helpful taking my wagon into the staff area for me, place comfy clean, just the movie was too loud really this time.

October 15, 2026
Rated 1 out of 5 stars

Worried about dangerous tables at Odeon

I am really worried about the dangerous tables that have been added to the seating at Odeon Barons Quay. Someone will eventually trip over them, as they block the stairs. What if there is a fire, or a building evacuation? Surely the stairs should always be kept clear? How are you supposed to avoid tripping over a black plastic table in your path, in a dark cinema auditorium with dark carpets? Why would you put dozens of obstacles in the egress path, which could cause havoc in the event of an emergency? Why has Odeon changed the design of the auditorium, compared to the original much safer design (without the tables)? It seems really reckless to me. What's wrong with just having comfortable arm-rests - why do you have to have these ugly uncomfortable and very dangerous bits of plastic added to the chairs? It makes no sense at all.

October 15, 2026
Rated 5 out of 5 stars

Great night out ...

Great night out ...
Fabulous staff at the odeon .
A Huge Thank You so much for all your help tonight - I left my bag and you safely kept it to oneside for me.
What a wonderful team , so helpful and kind 10/10

October 9, 2026
Rated 3 out of 5 stars

Air con issue

The air con in the cinema was not working properly so had been switched off. Staff said it would warm up but it didn't. We were quite cold with cold feet and noses.

October 5, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look