Odinsbeardcare Reviews 

789
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, most reviewers were unhappy with their experience overall. Customers frequently experienced major delivery delays, waiting several weeks or even months without ever receiving their parcels. Consumers also expressed frustration regarding the complete lack of communication, stating that messages and emails were consistently ignored. Many individuals had to resort to contacting their banks to resolve missing orders and secure refunds. Though some customers faced severe shipping issues, reviewers were deeply satisfied with the fantastic product quality. Buyers noted that the natural oils and balms felt wonderful, worked effectively, and smelled amazing all day. People frequently emphasized how well the items softened their beards and kept everything properly maintained.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, reflecting high disagreement among reviewers.... See more

Order

Reviewers highlight ambiguous experiences regarding their orders, reflecting a mix of severe delays and... See more

Delivery service

Reviewers mention negative feedback about delivery_service, expressing widespread frustration over extreme... See more

Quality

Clients share positive opinions on quality, highlighting that items are genuinely great and effective.... See more

Customer communications

Users describe negative interactions with contact, highlighting widespread frustration over unresponsive... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Products were mediocre and smelled a bit like incense or a candle. Customer care was also very lacking with slow responses and sometimes no response at all. The website was also didn't make it clear a... See more

Rated 3 out of 5 stars

I hate marking down small businesses, but at the end of the day, I've not had a great experience. I original placed my order at the end of sept, but the chap was away until the 29th sept,... See more

Rated 1 out of 5 stars

I placed an order about 4/5 weeks ago now. I tried to contact after 2 weeks, NO response. I used to use this company when they first opened, they were great. I've been neglecting my beard, so I th... See more


Company details

  1. Cosmetics Store

Written by the company

Welcome to Odinsbeardcare, the premier online e-commerce store for high-quality men's grooming products dedicated to beard care. Since 2018, we have been the trusted destination for discerning men looking to achieve their ultimate beard goals. Explore our exceptional range of beard balms, oils, and butters, meticulously crafted to nourish and enhance your beard's health and appearance. As a leading name in the industry, Odinsbeardcare stands out for our commitment to delivering unparalleled value. We offer competitively priced, top-tier beard care products without compromising on quality. Our dedication to affordable luxury ensures that you can maintain a lavish beard care routine without straining your budget. What truly sets us apart is our visual brand. From our captivating packaging to our engaging online presence, Odinsbeardcare creates an immersive experience that complements the outstanding quality of our products. Immerse yourself in a world of style and self-expression, as we empower men to embrace their beards with confidence. At Odinsbeardcare, we're more than just a store – we're a community. Our mission is to be your trusted partner in maintaining a healthy and enviable beard. We value authenticity and the unique journey that each beard represents. Count on us for a comprehensive range of beard care essentials and grooming tips that will elevate your beard game to new heights. Customer satisfaction is paramount to us. With our exceptional customer service, we ensure a seamless and enjoyable experience from browsing our online store to receiving your meticulously packaged products. We value your feedback as it helps us continuously refine and improve our offerings to meet your expectations. Join the thriving Odinsbeardcare community and unlock your beard's true potential. Experience the perfect blend of quality, affordability, and style with our beard balms, oils, and butters. Discover why we're the go-to destination for discerning men who refuse to compromise on excellence.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

789 reviews

5-star
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1-star

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Hasn’t replied to negative reviews

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2.7

All reviews

(789)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic beard products.

I bought 2 oils and 2 balms. Then also got 1 oil, 1 balm, 1 butter, soap and a conditioner for free because I reached the qualifying spend amount.

All the products are natural and smell great. They feel great on my skin and beard. My beard was prone to dry patches but since using my ioils etc the last has stopped.

Absolutely will be a returning customer.

August 29, 2025
Rated 5 out of 5 stars

Excellent service and product

Excellent service and product, exceeded my expectation.
The Hiemdall beard butter is excellent, perfect scent for me that keeps going all day. Keeps my beard and skin very well moisturised. I am incredibly happy with this beard butter.
The Surtur balm also has a great scent. Very happy with my purchase.

July 28, 2025
Rated 5 out of 5 stars

Great products at a great price

Great products at a great price! They smell great, work really well to tame my beard - which has always been particularly unruly. Ive been really impressed and will use them again!

July 19, 2025
Rated 2 out of 5 stars

Rubbish company.

Took nearly 3 weeks to get my order, was supposedly dispatched on one occasion but no turned out to be false, it was in fact dispatched a week later. Also I paid for first class postage and my order was sent second class. I wouldn’t use again. Product isn’t bad tho.

July 11, 2025
Rated 5 out of 5 stars

Won't use any other brand now.

Very happy with all the oils I got and the coffee profile butter was honestly divine, some really good scents.
Very good prices for the top notch quality that you're getting, even the bottles felt very premium.
Won't ever use any other "Mainstream" brand now.

July 13, 2025
Rated 5 out of 5 stars

Ymir and Thor beard oil

The beard oil is amazing! Quality ingredients that make the beard very soft and the smell is quite as described. Both the Ymir and Thor beard oil scents are so fresh and energizing, giving the feeling of forest surrounding you but with a decent note of fresh seabreeze and misty mountains. Definitely keeps what is promised!

July 18, 2025
Rated 1 out of 5 stars

Don’t Buy From Here

I ordered two Thor beard oils and never received them.

July 1, 2025
Odinsbeardcare logo

Reply from Odinsbeardcare

Hey Sean

Sorry you had to write this review however I did email you last week advising that I needed you to confirm your address as when I try to pay for a label it's not actually bringing up your address and I wanted to know if we have the correct one.

Your order is waiting on my desk for the reply to the email it maybe has gone into junk or spam who knows

Rated 1 out of 5 stars

Never received.

Never received.

Stopped replying after I questioned.

Tried to blame on royal mail, failed to provide any tracking

June 17, 2025
Odinsbeardcare logo

Reply from Odinsbeardcare

Hey Chris,

As you chose the discounted shipping option there was no tracking option on this order hence why I accepted the refund refund request

Rated 2 out of 5 stars

Products are good - everything else sucks

Products are good, but intransparent delivery times and purposely confusing, borderline illegal, promotion offers paired with very confusing newsletters just make me think the actual sales part of the business should be outsourced to someone that can actually work Shopify properly.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company with excellent products

I honestly cannot praise this company enough

Everything I have ever purchased from them has arrived quickly, and if there’s issues they are on the ball emailing everyone.

The products are amazing and I use them regularly in my beard and my hair and it always feels so healthy and soft!!

This time around I got 2 free product which were beard butter and a beard/body soap and oh my they are amazing!!

And the oils were perfect as always!!!

Kudos to everyone at odinsbeardcare!!!

June 19, 2025
Rated 5 out of 5 stars

Great products!!

Delay with postage, but was kept up to date, and ordered items and free gift arrived.

I'm old enough to remember a time before the internet when you ordered things and had to wait at least 28 days for them to arrive and had no communication between order and delivery.

Some people need to chill and learn a little patience.

The products I ordered smell awesome, no complaints with the products and have just put another order in.

June 4, 2025

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