O'Donnell Moonshine UK Reviews 

70
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Ordered, via their website massive mistake. The product is very nice but the delivery service is diabolical. It quotes 2/3 days delivery forget that completely. I ordered six days ago and I'm st... See more

Rated 5 out of 5 stars

To be fair when I first saw this product I was hesitant , moonshine is gonna taste like your mate trying to give you alcohol poisoning by mixing all the stuff their parents won't miss from the alcohol... See more

Rated 5 out of 5 stars

Love the moonshine, love this company and love the speedy delivery. They have great flavours and plenty to choose from. Make great gifts for a loved one or even for yourself

Rated 3 out of 5 stars

I tried the tough nut moonshine at a stand during the Christmas period and I loved it enough to buy it as a present for my partner. The taste was great and it warmed the throat after the first sip. Un... See more

Company details

  1. Food, Beverages & Tobacco

Written by the company

London based craft spirit and liqueur brand, Our Moonshine (liqueur ) is made using only the best, natural ingredients to create exceptional liqueurs with incredible flavours. Just like the gangsters of the American Prohibition, our spirits are bottled in traditional Mason Jars, resulting in a unique drinking experience.


Contact info

3.4

Average

TrustScore 3.5 out of 5

70 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(70)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

I just tried the peach moonshine

I just tried the peach moonshine, it tastes great with a lovely warm feeling in the back of your throat. My orders are usually shipped within a day but on at least two occasions the parcel wasn’t delivered due to damage and took a while longer, although I was told by yourselves , parcel force are not the best communicators about delivery times etc. Otherwise it’s a great product

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Craftsmanship and Flavour!

I recently took the plunge and tried O'Donnell Moonshine, and it exceeded all my expectations. The attention to detail and dedication to quality are evident in every sip. Each flavour is meticulously crafted, offering a smooth and authentic experience that’s truly unmatched.

The Peach flavour is my personal favourite—it’s a perfect blend of sweetness and smoothness, capturing that true summer essence in a bottle. However, every flavour I’ve tried has been top-tier. The packaging adds a rustic charm, and you can tell a lot of thought has gone into every aspect of the product.

On top of the fantastic taste, the service was impeccable. Fast shipping, and everything arrived in pristine condition. Whether you’re a moonshine enthusiast or just looking for a unique gift, O'Donnell Moonshine is an absolute must-try. I can’t recommend it highly enough!

August 3, 2024
Unprompted review
O'Donnell Moonshine UK logo

Reply from O'Donnell Moonshine UK

Thank you for your feedback. We are very happy to hear that!

Rated 5 out of 5 stars

Fantastic Customer Service

I had a great experience with the customer service team. I accidentally inputted the incorrect address when placing my order so contacted the team and they sorted it straight away. I have ordered many times and the flavours are always delicious and delivery always very prompt!

August 1, 2024
Unprompted review
O'Donnell Moonshine UK logo

Reply from O'Donnell Moonshine UK

Thank you for your feedback. We are very happy to hear that!

Rated 5 out of 5 stars

Great Products

Love the drinks.

July 2, 2024
Unprompted review
O'Donnell Moonshine UK logo

Reply from O'Donnell Moonshine UK

Thank you for your feedback. We are very happy to hear that!

Rated 5 out of 5 stars

Great experience in Shrewsbury Store and love the Moonshine

I recently had the pleasure of trying O'Donnell Moonshine at the Shrewsbury store, and I must say, it exceeded my expectations in every way. I had a few questions about the best ways to enjoy the different flavours, and Dan the store manager provided me with recommendations and cocktail recipes that helped me choose my first jars!

Cant wait for my next visit !

August 3, 2024
Unprompted review
O'Donnell Moonshine UK logo

Reply from O'Donnell Moonshine UK

Thank you for your feedback. We are very happy to hear that!

Rated 5 out of 5 stars

Excellent products

Excellent products, speedy delivery, on point communication. Great experience all around

August 1, 2024
Unprompted review
O'Donnell Moonshine UK logo

Reply from O'Donnell Moonshine UK

Thank you for your feedback. We are very happy to hear that!

Rated 1 out of 5 stars

Rude and unprofessional salesperson

The female salesperson that had darker skin and short stature at the Birmingham Bullring mall's Moonshine had a very bad attitude and was very unprofessional towards me. I am absolutely livid at how she treated me. She shouldn't be employed there as her attitude and lack of customer skills will only affect sales not just with me but with other customers as well.

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

If there was a score for attitude would be -10

If there was a score for attitude then it would definitely be -10!
This company is beyond dodgy!
Just looking at their accounts on companies house… so many directors in such a short time! Their staff turnover is the same! They are arrogant, rude, no communication within their team. They treat their vendors terrible, use and exploit students. No incentives for vendors when online orders are made!
The drink itself costs about £6 and they sell it for £27!!! It’s a sugar liquor. Easily made at home.
Don’t get fooled by it all.
Go and support your local businesses and alcohol supplier they will appreciate much more.

October 1, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered and Ignored.

Ordered. Read reviews on Amazon and elsewhere online and got worried. I also noticed that it was 25%, less than half the alchahol of proper moonshine.

Emailed within 30mins of ordering and asked to cancel (this was 6am UK), I go to bed and wake up to an order dispatched + royal mail tracking and no response from their email.

Now, having ran companies from little ebay shops up to 500k a year little "big" retail I'm kinda confused how no one at any point had bother to either read my email, respond to my email or stop the dispatch of my order..

Even if you're a 1 man band you'd read emails in the morning (likely all emails go to one pc anyway) or a bigger company thats multiple people who check.

Not quite sure how you can sell watered down moonshine as moonshine, I think they'd have you arrested in the US for this.

January 16, 2024
Unprompted review
Rated 5 out of 5 stars

Bought some moonshine (the very cherry…

Bought some moonshine (the very cherry one) whilst on holiday in the Isle of wight. All I can say is yummy. Came home and ordered on there website, came the next day, with the added extras for Easter. We will be visiting there store in Shrewsbury at the weekend to sample the other flavours, and also taking some friends.

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Brought some recently from a Christmas fair and also a car show in the summer. Lovely taste, helpful staff, great product.

December 3, 2022
Unprompted review
Rated 5 out of 5 stars

Nom!!

Nom!!! Bought Tough Nut at the Christmas Market and its delish!!! Defo my fave in a Hot Choc or cheeky, nutty shot. Love it.

November 27, 2022
Unprompted review

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