Offer Games Reviews 

764
TrustScore 2 out of 5

2.1

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Rated 5 out of 5 stars

Noticed some bad reviews on here after ordering and was worried I had been scammed. But code was delivered, and no issues redeeming it! Also seen a lot of reviews saying customer service was bad, I ha... See more

Rated 1 out of 5 stars

Fraudulent company takes full payment on pre orders. This means money can't be recovered later. Then doesn't send game. Doesn't reply. No contact numbers or address to contact the vendor. No way t... See more

Rated 1 out of 5 stars

This company is a total disgrace to the gaming industry plus a disgrace to Onbuy customers. Offer games do not respond to messages They did not send out the item, even though... See more

Rated 1 out of 5 stars

After one email response there has been no other updates and still awaiting purchased product that was set for pre-order. Date of release has now passed over 2 weeks and yet no resolution. I'm frust... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

Shop at Offer Games for game consoles & browse our massive range of video games for PS4, Xbox One, VR, Switch + 3DS. Make an Offer available on each product - grab a bargain!


Contact info

2.1

Poor

TrustScore 2 out of 5

764 reviews

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No recent history of asking for reviews

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2.1

All reviews

(764)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM SCAM

SCAM SCAM
I ordered ps5 Spider-Man limited edition console for £750. Stupidly I ordered it before reading the reviews not one email back responding to my order. Blocked me eventually just had to go through the bank to get my money back beware stay away. Very nearly ruined my son’s Christmas. Shame on you offer games! The bad you do, will eventually come back to you!

November 23, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered a ps5 on September 22 and after…

Ordered a ps5 on September 22 and after many emails received a second hand one on 28th of October from these scammers,the address given for me to return item is just someone’s house in a street so that is very suspicious as of today I have not received my £570 refund which I bought through on buy with Clearpay.I think on buy are in on scam to because they do not answer my emails Clearpay say they are looking into it so I would say to anyone do not buy from these fraudsters

November 19, 2023
Unprompted review
Rated 5 out of 5 stars

Very efficient

I had a query about pre ordering Tekken 8 out of business hours and received a response 1st thing the following morning. They are very efficient.

November 18, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered a game nearly a month ago cant…

Ordered a game nearly a month ago cant still not received it, cant get refund won't answer my emails or messages waste of a website used them few times takes over 4 hours for games to come through pre orders longer says 30 mins that's a lie don't waste your time or money people

October 27, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid offer games

After a month of correspondence and one email reply no game and then no response or payment refund.
Had to go through my bank to get money back,
Avoid this company at all costs.
Big time scammer and should be shutdown.

October 20, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM WEBSITE - STAY CLEAR

Hi, I pre ordered Spiderman 2 in July 2023, it came out a couple weeks ago and still no word from them about dispatch date, tracking etc. Tried emailing them and live chat, no luck whatsoever, STAY CLEAR - A SCSM WEBSITE!!!!

November 7, 2023
Unprompted review
Rated 1 out of 5 stars

What on earth happened to this company.

What on earth happened to this company.
I have used Offer Games several times over the past couple of years and always been ok, had a slight issue end of last year where the game was delivered via Amazon and late, even tho I ordered through OG website directly but it did arrive.
This time however a preordered game that was released nearly 3weeks ago has still not arrived and the company do not respond to emails which appears to be the only way to contact them. I did find a contact form, which is a page on their website you cannot get to through the website, and they responded here within an hour to offer to resend the item or refund. Initially gave the benefit of the doubt and requested it be resent, nothing, requested a refund, no response. Used the contact form again and within an hour another reply offering resend or refund, immediately asked for refund and no response again. Now can't get a response via the contact form either. Avoid at all costs, seems they have turned to scamming customers.

October 20, 2023
Unprompted review
Rated 1 out of 5 stars

Faulty device

Nintendo device was faulty on arrival. Customer services ignored all emails and made it impossible to return the item or receive a refund. £100 wasted. Do not buy from this seller!!!

October 15, 2023
Unprompted review
Rated 1 out of 5 stars

BAD COMMS & NO RESOLUTION

After one email response there has been no other updates and still awaiting purchased product that was set for pre-order. Date of release has now passed over 2 weeks and yet no resolution.
I'm frustrated as I've tried all possible ways to contact them to resolve issue but as yet still no contact has been provided.
Please can someone resolve this matter with urgency or provide a full refund on order number #6817826

November 3, 2023
Unprompted review
Rated 1 out of 5 stars

I can’t give zero stars

I can’t give zero stars
Do not buy from this company . Pre ordered in July. Product not received . Company said product sent but tracking information with Royal Mail states “order unfulfilled”.
Promised refund but, so far, not forthcoming. Does not reply to emails only online contact form

November 1, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM BEWARE.

BEWARE - THEY ARE A SCAM.
Ordered a gift card in September. Never arrived. They said they would refund - they never did.
Do not waste your hard earned money like I did.

September 29, 2023
Unprompted review

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