Office Angels Reviews 

952
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff for being exceptionally helpful, friendly, and supportive throughout the entire job search process, ensuring candidates feel always truly valued. People note that daily communication is always consistently clear, and the dedicated team makes finding a new role remarkably smooth, comfortable, and reassuring. However, some people mentioned experiencing poor support and unprofessional behavior from certain staff members during their work assignments. A few other people also felt that various recruiters made very big promises but quickly disappeared or failed to follow through with proper assistance.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that the team is extremely supportive, professional,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting supportive... See more

Service

Consumers find service to be positive, highlighting brilliant support that makes the entire process easy and... See more

Customer communications

Users describe positive interactions with customer communications, highlighting quick responses and ongoing... See more

User experience

People report positive experiences with user experience, highlighting an extremely user-friendly portal and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t have come across Michelle from Office Angels Leicester at a better point in my job search! One of the most warm, friendly yet professional individuals I have ever come across, she has suppo... See more

Company replied

Rated 5 out of 5 stars

Really great experience with Alice and Millie at Office Angels in Brighton. Excellent communication throughout the whole process with follow ups regularly. It was so great to deal with humans (rathe... See more

Company replied

Rated 5 out of 5 stars

Annie Hollidge was my contact from Office Angels. She has been no less than a star in guiding me through my latest leadership placement with one of the fastest growing brand in UK. The amount of care... See more

Rated 5 out of 5 stars

Alisha and Fiona from the Cambridge branch are absolutely excellent. They contacted me minutes after I registered my interest in a role and stuck with me giving guidance throughout the whole process.... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

Office Angels is the market-leading provider of temporary and permanent office professional roles across the UK - from PAs and secretaries, to marketing, finance and HR managers. For more than three decades, we've been proving our worth with every placement.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

952 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(952)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Michelle is absolutely brilliant

Michelle is absolutely brilliant, she takes the time to get to know you so as she can find you the right role.
She puts in so much time to send over specs, tips and tricks and is happy to coach you where required to get the best out of your interviews

February 6, 2025
Unprompted review
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Reply from Office Angels

Hi Lexie, Thank you so much for taking the time to write a review! We are delighted that our services were helpful in getting you into a great new job and we look forward to building a long-lasting relationship with you. Your feedback is appreciated and we are grateful for it. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

Amazing service and thank you so much…

Amazing service and thank you so much to Annie for finding my dream job!

February 6, 2025
Unprompted review
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Reply from Office Angels

Hi Kirsty, Thank you so much for taking the time to write a review for us. We shall certainly feed this back to Annie and let them know! At Office Angels, we're big fans of creating connections that go the distance, and appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. We would like to wish you all the best for the future!

Rated 5 out of 5 stars

Sarah Smith and Hayley Office Angels

Sarah Smith and Hayley were both very helpful, worked promptly and stayed in constant communication with me to make me feel like they were always trying to help. They’ve found me a job after me trying on my own without any positive results, can’t thank them more.

February 5, 2025
Unprompted review
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Reply from Office Angels

Hi Adam, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams, and it will go a long way in making things better for future job seekers. Good luck to you!

Rated 5 out of 5 stars

Lori

Lori, has been absolutely amazing from start to finish. Efficient, kind, caring, and keeping me fully to-date all the way through the recruitment process ending up with me gaining a role at a new company in Gateshead.
I cannot thank her enough for a wonderful experience.

February 3, 2025
Unprompted review
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Reply from Office Angels

Hi Rona, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams, and it will go a long way in making things better for future job seekers. Good luck to you!

Rated 5 out of 5 stars

Fantastic support, great agency

I cannot recommend Office Angels highly enough. Lori at the Newcastle branch was a pleasure to deal with. From day 1, there was no pressure into a job that didn't suit me, she listened to what I was looking for. Within very little time, an interview lined up, with encouragement and advice, and constant support, and the outcome was Lori helped get me my dream job. All credit to her and the Office Angels at Newcastle, kept me informed, stayed in touch, and encouraged and supported all the way

February 4, 2025
Unprompted review
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Reply from Office Angels

Hi Ellen, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! Best of luck to you!

Rated 5 out of 5 stars

Amazing Team

Holly and her team Rebecca and Phoebe at office angels London city branch were absolutely amazing! I was supported throughout my job search and constantly reassured throughout the whole process of me getting my new role. Holly, was so friendly and kind to talk to and always answered any questions and worries I had. I could not recommend this company and their team enough. Thank you!

January 2, 2025
Unprompted review
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Reply from Office Angels

Hi Isabel, thanks for the great review you took the time to write for us! It's great to hear how the London team assisted you. We really value all feedback and appreciate you sharing that for other candidates to see. Good luck!

Rated 5 out of 5 stars

Isabella could not be more helpful and…

Isabella could not be more helpful and her communication is fantastic! A lovely recruiter and I would not hesistate to recommend her to anyone looking for temporary work in London. Thank you!

January 27, 2025
Unprompted review
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Reply from Office Angels

Hi Sofia, thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams, and it will go a long way in making things better for future job seekers. Good luck to you!

Rated 5 out of 5 stars

Extremely Pleased

I am extremely pleased with my experience with Office Angels. They were nothing but helpful and supportive throughout the application and interview process, which helped make the experience much less stressful. Would definitely recommend them to friends and family and use their services again if required.

January 17, 2025
Unprompted review
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Reply from Office Angels

Hello Sarah, We are so grateful that you took the time to write a review about us. We are delighted to hear that our services helped you secure a wonderful new job! We strive to create meaningful and lasting relationships with our candidates, so we hope to work with you for a long time to come!

Rated 5 out of 5 stars

Positive experience - would recommend

Really positive experience with Angela / Jess (Bournemouth). Genuinely interested in me as a candidate, proactively promoting me for potential roles and listening and supporting me ongoing.. a very positive experience.

January 13, 2025
Unprompted review
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Reply from Office Angels

Hi TA, thank you so much for taking the time to write a review for us at Bournemouth. We shall certainly feed this back to Angela and Jess and let them know! Here at Adecco we really appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. We would like to wish you all the best for the future!

Rated 5 out of 5 stars

Heavenly! Just like the name

Office Angels contacted me after uploading my CV onto a job search website. What a lovely bunch of girlies there. They had a thorough chat with me about my needs and what they can offer me and put me in a temping position within a week. All so friendly and will go back to them should I ever need them again.

If you are currently looking for work then definitely give them a try! A big thank you ladies! You have all been fantastic! <3

November 27, 2024
Unprompted review
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Reply from Office Angels

Hi Nicola, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams, and it will go a long way in making things better for future job seekers. Good luck to you!

Rated 5 out of 5 stars

Office Angels - my preferred agency.

Office Angels is my preferred recruitment agency to work for. The recruitment consultants are approachable, caring and efficient. Caitlin helped coordinate my current assignment which I applied for in an administration role within a Civil Service Administration team. Thank you.

December 12, 2024
Unprompted review
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Reply from Office Angels

Hi Abby, Thank you so much for taking the time to write a review for us. We shall certainly feed this back to Caitlin and let them know! At Office Angels, we're big fans of creating connections that go the distance, and appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. We would like to wish you all the best for the future!

Rated 5 out of 5 stars

Brilliant experience.

I have always had an excellent experience with Office Angels.
From a change in career and to being made redundant and forced to find something quickly as my mat leave had just ended, I felt supported. In my experience, I have not had any other recruiters who truly cared about my situation but Office Angels really show that they are there for you and want the best for you.
And in my current role, I work with Office Angels to bring on new employees - from this point of view the service is second to none.
A huge thank you especially to Katrina, Alice and Rachael in Edinburgh.

December 11, 2024
Unprompted review
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Reply from Office Angels

Hi Courtney, Thank you so much for taking the time to write a review! We are delighted that our services were helpful in getting you into a great new job and we look forward to building a long-lasting relationship with you. Your feedback is appreciated and we are grateful for it. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

Caitlin was incredibly efficient and…

Caitlin was incredibly efficient and helpful from the very start. I rang in need of support finding my next line of work, and within 24 hours, Caitlin had found a position I was interested in and had arranged an interview, providing me with support and resulting in me getting the job. Thank you Caitlin.

September 10, 2024
Unprompted review
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Reply from Office Angels

Hi Bea, Thank you so much for taking the time to write a review! We are delighted that our services were helpful in getting you into a great new job and we look forward to building a long-lasting relationship with you. Your feedback is appreciated and we are grateful for it. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

Superstars!

Sheena and her team in the South West London branch are great!
They consistently demonstrate that they value their candidates and care for them. I appreciate how honest, efficient and reliable Sheena and Katie are.
I was amazed by their communication skills which made the recruitment process smooth and easy.

October 10, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Isabel, Thank you so much for taking the time to write a review for us at South West London. We shall certainly feed this back to Sheena and the team and let them know! At Office Angels, we're big fans of creating connections that go the distance, and appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. We would like to wish you all the best for the future!

Rated 5 out of 5 stars

Fantastic to work with

Fantastic to work with. Highly recommend Sheena Cremer and her team! Always on the ball and quick to give the best jobs in the best and most convenient locations!
Very friendly and always lovely

December 9, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Philip, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams, and it will go a long way in making things better for future job seekers. Good luck to you!

Rated 5 out of 5 stars

Office Angels have got it right

Office Angels have got it right , delivering both highly professional staff for a broad base of superb clients. It is with pleasure that I mention Evie , who is exemplary in her warm and accomplished demeanour . Evie makes the whole experience feel positive and personable, as if one is part of a huge team. Tne quality of work supplied for employment has been wonderful . Thankyou to Evie and ALL the team .

November 9, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hello, We are so grateful that you took the time to write a review about us. We are delighted to hear that our services helped you secure a wonderful new job! We strive to create meaningful and lasting relationships with our candidates, so we hope to work with you for a long time to come!

Rated 5 out of 5 stars

Joan is honestly exceptional

Joan is honestly exceptional! From fast communication, transparency and tailored experience in helping me successfully search for permanent role within the field I was looking for in a short amount of time. Words can’t express my gratitude for Joan. She is amazing at what she does. Joan also helped with preparing me for interview and believing in my capabilities. HIGHLY recommend Joan her proven track record speaks for itself. So grateful and so supportive! Massive thank you again Joan + whole of Office Angles Wimbledon team.

December 3, 2024
Unprompted review
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Reply from Office Angels

Hi Rose, Thank you so much for taking the time to write a review for us at Wimbledon. We shall certainly feed this back to Joan and the team and let them know! At Office Angels, we're big fans of creating connections that go the distance, and appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. We would like to wish you all the best for the future!

Rated 5 out of 5 stars

I can recommend Annie Hollidge at Office Angels

I can recommend Annie Hollidge at Office Angels. She is very helpful, professional and a nice lady who can secure the right job for you. 10 out of 10.

November 28, 2024
Unprompted review
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Reply from Office Angels

Hello Barry, We are so grateful that you took the time to write a review about us. We are delighted to hear that our services helped you secure a wonderful new job! We strive to create meaningful and lasting relationships with our candidates, so we hope to work with you for a long time to come!

Rated 5 out of 5 stars

I had a great experience working at…

I had a great experience working at Office Angels. I got regular job opportunities and they always kept in contact with me regarding positions that best matched my requirements. I especially worked closely with Leah Williams, she was always very helpful and friendly.

Overall, I highly recommend working with Office Angels, they are really dedicated to finding work opportunities for the people that they employ. I look forward to working with them again in the future.

November 8, 2024
Unprompted review
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Reply from Office Angels

Hi Manuela, Thank you so much for taking the time to write a review for us at Office Angles.

We shall certainly feed this back to Leah and let them know! At Office Angels, we're big fans of creating connections that go the distance, and appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates.

We would like to wish you all the best for the future!

Rated 5 out of 5 stars

Amazing service and very friendly and helpful staff!

Amazing! I had a great experience with Office Angels (London), they were very supportive, friendly and always kept in touch with me. Holly Robinson was amazing! So friendly, easy to talk to and reassuring. Would definitely recommend using Office Angels.

November 26, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi there, thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams, and it will go a long way in making things better for future job seekers. Good luck to you!

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