It’s a good Company with decent products at a reasonable price.
Company replied
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First-time customer. Site fell over whilst ordering, so managed to create 2 orders instead of 1. When products were delivered, 2 of them were the wrong product, despite order clearly showing the corre... See more
Bought a fan online, was a fair price and did get delivered next day as advertised by UPS courier. No problems, would use again in future.
I ordered four Epson ink cartridges; all at a very good price, using their free postage option. Placed the order on Sunday and they arrived by DHL on Tuesday. Ideal service!
Company replied
Company details
Written by the company
We make office supplies simple. Simple to shop, simple to order, simple to deal with. With over 10,000 branded products in our UK warehouse, you're sure to find exactly what you need.
Contact info
Newland House, WF6 2TZ, Normanton, United Kingdom
- hello@officeproducts.co.uk
- www.officeproducts.co.uk
Reply from Office Products
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Office Products Team
Speed and Efficiency
The whole process from ordering and delivery was very efficient and speedy.
April 29, 2025
Reply from Office Products
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Office Products Team
The goods never arrived
The goods never arrived. On the 29.11.2024, I ordered 17 cartons of 330ml Harrogate bottled water between two separate orders for an event scheduled for the 7th of December 2024 on what was to have been a next day delivery term. However, the items did not arrive and regrettably there is no way to contact this rogue outfit. There is no phone number to communicate with this clearly rogue outfit and emails take up to three days to respond to. I am still awaiting my refund. I ended up procuring the items at Rymans, which delivered promptly. My order numbers for verification are 73363547 and 73363138. I have raised a chargeback claim with my credit card provider as this outfit has gone incommunicado.
November 29, 2024
Reply from Office Products
Hello. Thankyou for your feedback. I can see the order was part delivered and you have been refunded for the x2 waters that were returned to us. Kind Regards, OP team.
i registered an account
i registered an account. you have not sent me an invoice and i am unable to access my account with the login details
July 6, 2024
Reply from Office Products
Hello. Thankyou for your feed back. I have sent you an e-mail to resolve this. Kind Regards OP team.
Reliable quick delivery of products at…
Reliable quick delivery of products at reasonable prices
June 11, 2024
Reply from Office Products
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided.Kind regards officeproducts
Did what it said on the box
April 26, 2024
Reply from Office Products
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples Team
Reply from Office Products
Hello, thank you for your feedback. We are happy to hear you are pleased with the service provided. Kind Regards, OP Team.
Reply from Office Products
Hello, thank you for your feedback. We are happy to hear you are pleased with the service provided. Kind Regards, OP Team.
Fast and efficent service
Fast service. Efficient delivery. Excellent boxes for storing books and files.
January 26, 2024
Reply from Office Products
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Office Products
Delivered on time intact.
January 16, 2024
Reply from Office Products
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Office Products Team
From Start off my order to del .1st…
From Start off my order to del .1st Class service will buy more from you
January 10, 2024
Reply from Office Products
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Office Products Team
Refund.
Refund.I was very pleased that my dealings with you were honest and straightforward and everything that you promised me you did Many thanks George.
December 3, 2023
Reply from Office Products
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Office Products Team
Reply from Office Products
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Office Products Team
Reply from Office Products
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Office Products Team
Not a great start
I'm not overly impressed with our first order. I searched on Google for an item by product code and followed a link through to Office Products website. I placed my order and received the wrong item due to an error on the suppliers website. This was then returned and I re-ordered the item for next day tracked delivery. It took 9 days to arrive. Also, there is no phone number so everything had to be done online. The response to my query was ok, but I'd have preferred to discuss this particular issue directly.
September 17, 2023
Reply from Office Products
Hello, thank you for your review. We have sent you an email to discuss your issues with us so we can resolve accordingly. As for you wishing to speak to us regarding this unfortunately we are email only and do not have an operating phone number. You can contact us on CSD@Officeproducts.co.uk Apologies for the inconveniences this may have caused. Kind Regards Office Products
Very good price and delivered promptly…
Very good price and delivered promptly all OK
September 17, 2023
Reply from Office Products
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Office Products Team
Reply from Office Products
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples Team
Ordered/paid for a simple piece of…
Ordered/paid for a simple piece of office equipment from them mid-March (only about £25 + pp). It had not arrived by April 9th - although parcel tracking said it had been dispatched March 21st. Contacted them to see what's happening - but they refuse blank to investigate it at all because beyond their 14-day return/query date (it seems by about 4 or 5 days). Crooks
April 20, 2022
Unprompted review
Reply from Office Products
Good morning
Thank you for taking the time to leave a review, we appreciate your custom and feedback. i can see this was resolved by my colleague If you need any further information, please do not hesitate to contact us again.
Kind regards,
Office Products
Really not good - uncontactable
15 days after order of some pens that were in stock, i have finally managed to get a response by email.
Told item was delivered although we never received. They have agreed to resend so I will await my order and leave another review then
February 24, 2022
Unprompted review
Reply from Office Products
Hello, thank you for your feedback. I can see you emailed our customer service team on 24/02 and we responded on 24/02 at 15:24. I have sent you another email with the thread for your reference. Apologies for any inconvenience caused. OP Team
Placed an urgent order last Friday
Placed an urgent order last Friday, and it says orders placed before 6pm are dispatched the same day. 4 days later and my parcel has not been dispatched, so I call their customer service helpline which says the helpline is not manned?!?! Also emailed them with no response. Your service is misleading and below par. Please cancel my order 61261049 and i'll buy elsewhere.
January 11, 2022
Unprompted review
Reply from Office Products
Hello, thank you for your feedback. I can see the items was unfortunately delivered one day late but were kept and not cancelled. Our phone lines are currently unavailable and any mention of the number should have been removed, if this is not the case please advise this and I will rectify. Apologies again for the inconvenience caused. - Office Products
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