Ogma Books 

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Rated 1 out of 5 stars

Hi all, Unfortunately I did not get to experience what book I got, However I would love to share what I've been called, by their costumer service for asking about my delayed/lost parcel. Through my... See more

Rated 1 out of 5 stars

"I had a misunderstanding with the company. I've stupidly been waiting for my order for days, due to the confusion of the website, where I believe weren't written clear infos about the payment." This... See more

Company replied

Rated 3 out of 5 stars

May I suggest you determine the specific reading interests of your customers and amend your database accordingly. I for one am not interested in books outside me fields of interest and do not feel inc... See more

Company replied

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent service and prices on great range of books

April 11, 2012
Unprompted review
Rated 3 out of 5 stars

You need to target your customers more specifically.

May I suggest you determine the specific reading interests of your customers and amend your database accordingly. I for one am not interested in books outside me fields of interest and do not feel inclined to wade through book lists in the hope of finding something of interest. I also tend to buy more books from POST SCRIPT BOOKS as generally the prices are lower.

April 5, 2012
Unprompted review
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Reply from Ogma Books

Appreciate the feedback, we are always looking for ways to improve our service.

Regarding pricing we are generally extremely competitive and hard to beat plus we give reward points on all orders (an extra £4 off your most recent order, for instance) and free shipping for all orders over £10 in total.

Rated 5 out of 5 stars

Great price, fast delivery

The book I ordered arrived really quickly, the price was better than many other online stores and the service was extremely friendly.

March 20, 2012
Unprompted review
Rated 5 out of 5 stars

Very reliable & SUPER prices!

I've purchased several books now from Ogma, usually photographic subjects and on their recommendation. I've never been less than hugely satisfied. I have quite an eclectic collection now of excellent books in my library.

The books always arrive very quickly, they are well packed to survive the mail and clearly addressed, but it is the prices that stand this business high. I have and will continue to recommend Ogma and their brilliant service.

March 4, 2012
Unprompted review
Rated 1 out of 5 stars

Check out your sales and customer service!

"I had a misunderstanding with the company. I've stupidly been waiting for my order for days, due to the confusion of the website, where I believe weren't written clear infos about the payment." This was my feedback, for which I got insulted from your so-you-call-it customer service. Here just one of the helpful lines I got back: "We have clear payment instruction and the only stupidity is very much on your side. (...) I am really angry with you now and will not be supplying any amazon orders until you remove the idiotic feedbacks. (...) How old are you? I guessing very young as your whole thought process is so incredibly immature." This "democratically" threading me to remove my feedback.

February 14, 2012
Unprompted review
Ogma Books logo

Reply from Ogma Books

Young girl from Italy who selected to pay by cheque at the checkout, ignoring Paypal and credit card options, even though this is indicated as being for UK customers only. Rather than contact us with any issues she left negative feedback here 4 days after the order was placed. When we contacted her to help resolve she replied - "I asked to pay in cash at the arrival of the package. How didn't you ship it yet?" Several emails later exasperation set in which she has decided to carefully and selectively introduce in her updated review. It's a shame that our only negative has come in such bizarre circumstances but there you go.

Rated 5 out of 5 stars

All first class

Ordered two books, neither of which I had heard of before — one on seafood cookery, one on Moorish design. Both excellent and arrived in good time in perfect condition. And at a very good price

February 14, 2012
Unprompted review
Rated 5 out of 5 stars

Good Quick No Nonsense service

A nice selection of (photography) books at very competetive prices.Like a lot of people i tend to search amazon first but have begun to look at this site when searching for photographic monographs.Their service is quick and personal.

February 10, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent bookseller

Omega sells quality books at low prices and despatches them fast in immaculate protective packaging. Their website is fully informative. Highly recommended seller.

February 9, 2012
Unprompted review

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