OHO Pro Smartwatch Reviews 104

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Please don't order from this company. I ordered a watch which was supposed to be delivered by Evri, I asked them to leave it in my enclosed porch and put a note on the door to this effect also on th... See more

Rated 1 out of 5 stars

Watch failed after only 6 weeks. Totally dead, will not charge. Emailed support at Oho and got automated response promising a member of team would contact within 12-48 hours. Interesting that this ema... See more

Rated 1 out of 5 stars

Disgusting company. Agree with previous reviewer one star is too much. Been waiting for return label from day one. Sent all photos that watch had been sanitized as was instructed. Sent numerous emails... See more

Rated 5 out of 5 stars

OHO support is great and always responsive. Support is promptly given by real people; no chat bots and no exhausting, convoluted touch phone menus. I have two OhHO smart watches and and very satis... See more

Company details

  1. Electronics Store

Written by the company

Stylish. Premium. Affordable. See your blood pressure, blood O2, fitness metrics, calls, messages, and even take an ECG! The OHO Pro smartwatch helps you live healthier, be more active, and stay connected. OHO Pro has all the best smartwatch features, without the big price tag!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

104 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I bought two watches one for myself and…

I bought two watches one for myself and one for my friend, my watch stopped working, I contacted OHO and they said nothing they can do, because the watch only has a 30 day warranty, I bought the watches 2.50 months ago. They never offered to fix it and said nothing they can do, they did offer me another watch for a price 3 different prices, the lowest being $33.00. However only having the watch for a short time, I feel they should have gave me another one for free or at least offer to fix this one. Needless to say I am very unhappy with these people. If they cant back the watch then people should know not to buy this product, as much as I like the watch I would never buy from them again. Being a senior citizen I cannot afford to keep buying watches.

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

Great watches

Great watches. My wife and I purchased 1 each. We love them. It does so much for the price. Does not allow you to make a call, but you see your texts and calls coming in. You can even dismiss a call from the watch. But this watch was for our health. It does EKG, blood pressure, blood oxygen, heart rate and more. Well worth the price. Even when one of them gave us an issue, the support staff was quick to reply and corrected the issue. I recommend highly.

August 27, 2021
Unprompted review
Rated 2 out of 5 stars

bought this watch mainly to track…

bought this watch mainly to track sleep. watch will not stay connected. to nights no reading for sleep .so will use only for daytime use. will use my itouch watch at night. better watch. should t have to use two watches will use this one as backup wast of money

August 7, 2021
Unprompted review
Rated 5 out of 5 stars

Support, very helpful and fair…

Support was very helpful and fair handling accidental damage to the watch by providing a generous discount even though I had not purchased full warranty. I recommend the extra warranty, too easy to have a dumb accident.

As to the watch and app, they have exceeded expectations.

July 24, 2021
Unprompted review
Rated 1 out of 5 stars

I bought this oho pro smart watch I was…

I bought this oho pro smart watch I was informed that it could take and make calls but it does not asked to return it and they sent me an email saying they would give me $20 refund to keep the watch there is no way that you can speak to anyone in person it’s all done by email I do not recommend this watch it all I sliced my finger open on the metal band as well and I am still in the process of trying to get it returned the email states it will cost them money to return it or you serious??? Therefore I am out of 89 bucks I spent on this watch to sit in the drawer until they decide to except the return which probably won’t be until after the time limit has expired

July 23, 2021
Unprompted review
OHO Pro Smartwatch logo

Reply from OHO Pro Smartwatch

Hello,

Very sorry to hear about your bad experience.

Please do follow up when you have a minute to let our customers know all was resolved, amicably and quickly!

Rated 4 out of 5 stars

The watch works great

The watch works great. Hardest part is initial turn on. Make sure it's fully charged. The charger is picky tho. If it moves a little bit, it stops charging. Customer service is fast & helpful. The manual says that if it's to small to read, there's an online manual. Problem is, it's written in same tiny print. I didn't know it didn't have a microphone or a speaker, so can't answer calls, or call out. For the price, it does what I wanted. Blood pressure & ecg. Any other watch that does this is over $200. Customizing face is cool. Thank you.

July 21, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I needed the support of customer service to fix an issued I had with my watch, they did and solved the issue and their communications was excellent. Ian is the best.

June 23, 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I am very pleased with the OHO watch and all the functions that it provides. I had an issue during the set up and their Customer Service was extremely helpful, answering my questions and getting the watch up and running!

June 14, 2021
Unprompted review
Rated 5 out of 5 stars

Great people to deal with

Great people to deal with. Highly recommend

April 21, 2021
Unprompted review
OHO Pro Smartwatch logo

Reply from OHO Pro Smartwatch

Thank you for your recommendation Nancy, was a pleasure helping you out.

Rated 4 out of 5 stars

Great product

Great product, I love the blood pressure feature.

April 18, 2021
OHO Pro Smartwatch logo

Reply from OHO Pro Smartwatch

Hi Georgia, thank you for the feedback! Glad you're enjoying your OHO Pro.

Rated 5 out of 5 stars

I love it and the tech support is 150%…

I love it and the tech support is 150% and more they back up the product they sell. I will definitely buy from this seller again. and the product functioned perfectly. Awesome OHO PRO

Bert Pink
Canada

April 11, 2021
OHO Pro Smartwatch logo

Reply from OHO Pro Smartwatch

Hi Bert,

Thanks a million for your kind words!

Kind regards

Ian

OHO Team

Rated 2 out of 5 stars

no help

instructions impossible to read,no clear way to get watch to function properly.

April 7, 2021
OHO Pro Smartwatch logo

Reply from OHO Pro Smartwatch

Hi Bryant,

Our apologies about the manual. We've recently rewritten and updated it. You can find a copy on our support center here: https://ohowatch.com/OHOPro_Manual.pdf

If you still need help, please contact us here: https://support.ohowatch.com/hc/en-us/requests/new

and I'll get right back to you!

Kind regards,

Chris | OHO team

Rated 3 out of 5 stars

The instruction book is very tiny and…

The instruction book is very tiny and hard to read. I don't think I completely understand all the things it will do because I can't read the instruction book.

April 7, 2021
OHO Pro Smartwatch logo

Reply from OHO Pro Smartwatch

Hi Micheal,

Our apologies about the small manual print!

We've recently updated it. You can find a PDF version on our support center here: https://ohowatch.com/OHOPro_Manual.pdf

If you still need help, please contact us here: https://support.ohowatch.com/hc/en-us/requests/new

Kind regards,

Ian | OHO team

Rated 1 out of 5 stars

IT IS A VERY NICE VERY FLEXABLE

IT IS A VERY NICE VERY FLEXABLE, STYLISH.ANYWAY YOU WANNA SAY IT,IT IS A GOOD WATCH AND A GOOD DEAL, FOR ALL THE BELLS AND WHISTLES, I WAS REALLY TAKEN BACK AT THE THE TECHNOLOGY WE ACTUALLY LIVE IN AND THIS WATCH IS PROOF.
THAT BEING SAID, I DO HAVE A MINOR COMPLAINT.....IT DOESNT WORK, WILL NOT PAIR TO MY WATCH, I BOUGHT A $20 SPECIAL AND WORKS FINE, BUT NO CLASS ,AND HAS NO HEALTH SETTINGS,PRETTY MUCH A WALKIE TALKIE DICK TRACY STYLE. AND TAHATS ABOUT IT MARK D

April 7, 2021
OHO Pro Smartwatch logo

Reply from OHO Pro Smartwatch

Hi Mark,

If you're having trouble pairing the watch to your smartphone, please visit our setup guide here:

https://ohowatch.com/OHOPro_Manual.pdf

If you still need help, please contact us here: https://support.ohowatch.com/hc/en-us/requests/new

Kind regards,

Ian | OHO team

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