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Rated 1 out of 5 stars

My update didn"t work properly, the gps was not able to find my map searches at all.Also lost my favorites. I am really disappointed about Ohrex2026-02-10 update system in comparison with Garmin gp... See more

Rated 1 out of 5 stars

In July 2024 I bought the OHREX 7" GPS off Amazon. I registered it and recently realized I never received the update maps (US) link. I wrote to them, jumped through all the hoops, and they never did s... See more

Rated 1 out of 5 stars

Bought this sat nav after watching some reviews online looked good. BUT after purchasing i wish i didnt , Faulty charger, screen resolution is very poor . and takes a long time to find satellites. and... See more

Rated 2 out of 5 stars

I've just purchased a new Ohrex, sat nav on line. I've managed to attach the bracket but unfortunately mount will not fit into the bracket,it keeps falling out. This is a very stressful experience, fo... See more

Company details

  1. Electronics Company
  2. GPS Supplier

Written by the company

OHREX supplies professional GPS sat navs, carplay products and reversing cameras for cars, trucks, HGV, motorhomes, RV, caravans and coaches.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

My new Ohrex sat nav did not work

My new Ohrex sat nav did not work. It wouldn’t find a satellite signal. Did complain, and I received a pre owned sat nav as a replacement. Not happy as I had purchased a new one! The pre owned one still had the same problem, no satellite signal. Have complained again, and have not received a reply. Steer clear and use a reputable company.

December 29, 2022
Unprompted review
OHREX logo

Reply from OHREX

Hi,Becky,thank you for your buying. Every sat nav is tested well under OHREX quality control before we sell to customers. Please make sure you use the sat nav outdoors.Indoors there is no sat nav signal.

Rated 3 out of 5 stars

Download Canada maps

Cannot discover how to download Canada maps. Have UK and Europe but going on holiday to Canada

January 26, 2023
Unprompted review
OHREX logo

Reply from OHREX

Hi,Ian, please send us a mail to support@ohrex.com or send a message in facebook @ohrexofficial. We will tell you how to download Canada maps

Rated 4 out of 5 stars

Thankyou to David for your help

Thankyou to David who contacted me this morning with regards to my order. He was very helpful and put my mind at a bit more ease as to where my order was and gave me a tracking number so i knew exactly what was happening. Although there was a slight delay dispatching the item at least i know it is on its way.

December 15, 2022
Unprompted review
OHREX logo

Reply from OHREX

Thank you very much for your kind understanding and support.If you have any more question, please feel free to contact us by mail, phone or facebook at work time.

Rated 3 out of 5 stars

I do a lot of driving for my job and am…

I do a lot of driving for my job and am just setting up my Ohrex 7 inch Sat Nav, which is not too difficult at the moment, but I'm struggling to save any routes. Can someone please explain how to do this as I have a number of destinations that I regularly use and need to save them. Thank you, penny

November 3, 2022
Unprompted review
OHREX logo

Reply from OHREX

Hi,Penny, thank you very much for your support. We are quite sorry for the reply delay. Please feel free to contact us again by mail or facebook on how to save the routes.

Rated 4 out of 5 stars

Just bought a unit

Just bought a unit , large screen and letters ( works well for aging eyes)
Problem : I have no sound and all efforts to re set , re install etc won't work .
Anyone any ideas ??

September 29, 2022
Unprompted review
OHREX logo

Reply from OHREX

Hi,Chris, please turn off the FM. Turning on FM will make the device in mute as it's explained in the user manual. If you have any questions on the use, please feel free to contact us.

Rated 5 out of 5 stars

Excellent sat navs and customer service

Why is it that there are so many sat nav apps available free yet as soon as you want one to drive a big vehicle (Lorry/Bus/Motorhome) every app or device wants you to pay an absolute fortune? Decided I needed one as trying to get back to driving lorries again and finally found a cheap one on Amazon for under £60 by company called OHREX and must say it’s even better than my old TomTom I used to have.

There customer service has been absolutely excellent

No not selling them or got any affiliation just was so impressed I thought they deserved a shout out.

July 7, 2022
Unprompted review
OHREX logo

Reply from OHREX

Thank you very much for the share. If you have any questions on the use, please feel free to contact us.

Rated 1 out of 5 stars

I am trying to register my GPS as per…

I am trying to register my GPS as per instructions and they will not do it. The only reason I bought it was for unlimited updates and for that I need to be registered.

June 21, 2022
Unprompted review
OHREX logo

Reply from OHREX

Please try again.Sometimes it can cause connection delays due to network.

Rated 5 out of 5 stars

Exceptional customer service

I had an issue with sat nav which had worked perfectly for over 2 years. David responded almost immediately to my initial on-line question and beared with me, politely and promptly, while I tried his suggestions over a day or two. When I couldn’t resolve the problem, without being asked, David offered to send me a new replacement at no charge. I received it within 2 days. Ohrex should feel privileged to have such an amazing employee. Thanks again.

March 15, 2022
Unprompted review
OHREX logo

Reply from OHREX

Thank you very much for the share. If you have any questions on the use, please feel free to contact us.

Rated 5 out of 5 stars

A handy and useful SatNav device

I was new to driving in the UK in 2019 and hence I thought of getting a Satnav. I decided to get the Ohrex Satnav on seeing the positive reviews of its users. I was right in deciding on the Ohrex Satnav as it has always led me to my destination promptly.

The after-sales support is awesome and I should offer a special mention about David who provides me quick and effective support for resolving the issues in the device and map settings.

I would definitely recommend this product which is a useful device for taking us to the right destination promptly.

March 14, 2022
Unprompted review
OHREX logo

Reply from OHREX

Thank you very much for your support. If you have any questions in use, please feel free to contact us.

Rated 5 out of 5 stars

A splendid piece of kit!

I am 82 and because I had to make some rather complicated journeys without a navigator, I decided to get a satnav. I chose an Ohrex because the price was good and the reviews were encouraging. I did have some difficulties at the beginning, but the helpline was there to explain things and before long I had overcome these small problems, learned how to use it and now find it the most wonderful help. A really splendid piece of kit! Highly recommended!

February 21, 2022
Unprompted review
OHREX logo

Reply from OHREX

Thank you very much for your support. If you have any questions in use, please feel free to contact us.

Rated 5 out of 5 stars

Easy instructions to keep maps updated

Asked about updating the map and quick, easy instructions were emailed right over. Huge files so it takes time but worked perfectly. Great service. Great product.

February 16, 2022
Unprompted review
OHREX logo

Reply from OHREX

Thank you very much for your support. If you have any questions in use, please feel free to contact us.

Rated 5 out of 5 stars

I had trouble updating my sat nav

I had trouble updating my sat nav
These boys talked me through it step by step couldnt praise the service enough
10/10

February 3, 2022
Unprompted review
OHREX logo

Reply from OHREX

Thank you very much for the share. If you have any questions on the use, please feel free to contact us.

Rated 5 out of 5 stars

Thanks to the support team I updated my…

Thanks to the support team I updated my OHREX Sat Nav ready to travel to Ireland this year in my Motorhome. Very impressed with the quick service.

January 29, 2022
Unprompted review
OHREX logo

Reply from OHREX

Thank you very much for the share. If you have any questions on the use, please feel free to contact us.

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