Oh So Cherished Reviews 

Have been using this company for several years mainly for autograph books when our employees retire. Always have had great service and quality.

I ordered 2 cut glass gin goblets for a friends Birthday present, there was a slight delay in shipping but once I contacted Bev and her team explaining they were for a gift, once they were able to ship they bumped my order to next day delivery at no extra cost and they arrived just in time. My friend is over the moon with the quality of the glasses and I’m extremely pleased with the customer service support I received. Thankyou. Great team.

My friend was delighted with her beautiful personalised gin glass. I was also extremely impressed with the support team’s response to additional queries I had after making my purchase. Would highly recommend Oh So Cherished.

very helpful and shipped item quickly which was a birthday gift. my brother loved the gift.

Flawless service, very high quality products, competitive pricing and brilliant lead times.

I have to say my experience with Oh So Cherised couldnt habe been any better, Beverly was fantastic and helped through a difficult stressful time i couldnt praise her help any higher, she was very professional and her compassion was brilliant, thank you for all your help and a beautiful memorial book.

Haven’t received the product yet but I am so happy with the customer service from this company. After I ordered from ‘not on the high street’ I couldn’t get access to the order as I didn’t have an account. Phoned oh so cherished this morning and it’s all sorted now. Got an email from Bev letting me know that they received my special request straight away. Look forward to my delivery!

Huge thank you to So Cherished, and especially Bex. My delivery was upgraded to next day free of charge after a glitch in the system wouldnt let me choose the next day option. Amazing personal service! Tge order arrived as promised the next day and the product quality was excellent and in beautiful packaging. Thank so for making a very difficult time, a little easier.

I ordered a personalised Champagne flute but the message was incorrect. I contacted Bev who was extremely helpful, and within days I received another flute with the correct message and another change that I had requested as an extra! Lovely gift and fab service...very happy customer!

I ordered a key ring with a personal inscription, for my partner's birthday, it arrived promptly but unfortunately the inscription was inaccurate. I contacted Oh So Cherished, spoke to a lovely lady and within days I had a new key king with the correct inscription delivered. Can't fault how this my order and hiccup was dealt with, staff were polite and very helpful, I'm a happy customer and I know my partner will love it :).
Thank you.

An item I ordered was over a week late and customer service didn’t seem to care one bit, I most certainly won’t be ordering again.

Excellent All Round Transaction experience from Bev and the team, great product and ultra fast shipping. Many thanks, Charlie.

High quality & beautiful book, caring & professional service, surpassed my expectations.

Beautiful high quality Condolence book. The staff were so attentive on the end of the phone, quickly and empathetically repsonding to my emails and ensured my product arrived just how we needed it. Thank you all

I have used the company a couple of times and Bev has been fantastic so helpful and the order is always on time and in ecxellent condition. I will certainly reccomend using them again to anyone

I couldn’t find exactly what I was looking for on their site however after contacting Beverley I now have a bespoke bracelet that exactly meets my requirements.
Customer service par excellence
I would highly recommend this company

Excellent! I cannot rate more highly. I made a stupid error with a spelling mistake for baby name which was picked up by them where they checked with me before actioning my order. How amazing! Really fast service and shippping too. Quality of the product is awesome.

I ordered a personalised condolence book recently. It arrived in two days (which was impressive in itself) but the product itself was beautiful and packaged so nicely. The card with the comforting words was a really nice touch. Thank you so much for a great service and wonderful product.

I ordered a personalised condolences book and it wasn't a straightforward order as the text was in Polish. Right from the first enquiry, responses were prompt and helpful. Nothing seems to be too much trouble for this company, and even when I forgot to add the person's name to my message (luckily, I noticed before the book was produced!) they dealt with me professionally, sensitively and patiently at all times. I never felt like I was being a nuisance asking for something to be changed; they always had time for me and responses were always really considerate - whether by e-mail or phone. I highly recommend them and they can be completely trusted even when things don't go according to plan! The item was beautiful too - the example product photo didn't do it justice - and arrived the next day, carefully packed with a lovely note of sympathy enclosed. I can't praise them enough and if there had been more stars I would have given them 10!

I had a problem with the clasp becoming detached on a beautiful personalised knot bracelet given to me by my daughter on her wedding day. Bev sorted out it out for me without the need to involve my daughter, who now lives abroad, and got it back to me in time for me to visit her.

Great customer service, I really rate highly any business who sorts out a problem so quickly and effectively.

Many thanks Bev