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Rated 5 out of 5 stars

We got to this web site when we booked the airport shuttle on eoliebooking.com, and we used it to book our ferries to and from the Aeolian Islands. Both web sites were very efficient and quick, with... See more

Rated 5 out of 5 stars

Process was simple and easy online. Checked in the day before to get tickets and familiarise ourselves with embarkation process. The booking office and facilities at Trapani were excellent and ship wa... See more

Rated 3 out of 5 stars

The listing of the available ferries and times is great! Attempted to book ferry tickets using the credit card option and when I got to the final screen it said the credit card was not successful... See more

Rated 4 out of 5 stars

When I first started trying to buy ferry tickets I was looking at several sites in order to get the full picture. At this site all companies, times, and options were clearly presented so I could pick... See more

Company details


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4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

MR Ferry

I booked a ticket with MR Ferry (not ok ferry), but apart from that everything went smooth.
I don't appreciate when a company's name is not transparent all the way through.

January 14, 2023
Rated 1 out of 5 stars

Received a text saying I would get an…

Received a text saying I would get an email with travel details...still waiting. Got to the port with just the text - only a very helpful assistant managed to find the information and got my tickets. Was the last one on the ferry.

October 10, 2022
Rated 1 out of 5 stars

This company stole our money

This company stole our money. Our ferry was cancelled due to poor conditions and we weren't told until we had walked all the way down to the port. When I asked for a refund the receptionist told us we have to call customer service. However, we have US phones so it doesn't work to call out of country phone numbers. After investigating further I tried sending an email to them, which is the email listed on the website. Apparently that email does not exist because it keeps sending back to my email saying unable to deliver. It is impossible to get a refund. Your company stole $50 from me and caused a lot of stress on our vacation.

September 16, 2022
Rated 1 out of 5 stars
OK Ferry logo

Reply from OK Ferry

Dear Customer, as specified in the first quote step, we apply a booking fee of € 7.00, as misterferry operates as a booking center and intermediary between ferry companies and passengers. We remain at your disposal for any further information, the Staff of MisterFerry

Rated 1 out of 5 stars

Our car has been broken and several …

Our car has been broken and several personalia have been STOLEN!!!!!
So we went to the police and they told us this happens more!!!
So the company had a SAVETY issue!!!
So we are Very Dissepointed

September 18, 2022
OK Ferry logo

Reply from OK Ferry

we are very sorry for what happened. Mister Ferry, however, is only the reservation center, it does not operate as a ferry company. In this case we invite you to contact the specific ferry company directly. The Staff of Mister Ferry

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