Extremely disappointing. At first I was pleased with my purchase and experience, until I had a problem with the new battery and had to make use of the warranty. Although the customer response was qui... See more
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See what reviewers are saying
Okamac had a lot of choices for used MacBook Airs, so I could choose exactly the right model with the right combination of RAM, HD, Processor, and condition for my purpose. With other resellers its of... See more
Company replied
I bought a MacBook Pro to Okamac and I wasn't very happy with it and they replaced it with a newer Mac for a very convenient price difference. They stated Correct State, État correct, but it looks alm... See more
Company replied
I bought an "Ugly Little Mac", a Mac Air 13'' 2020 M1, and I couldn't be more happy. This is a line of MacBooks offered by Okamac that are cheaper because they have aesthetic flaws. It took a while to... See more
Company replied
Company details
- Computer and Accessories Store
- Computer Desk Store
- Computer Store
- Electronics Vending Machine
- Used Appliance Store
- Used Computer Store
About Okamac
Written by the company
Okamac.com est la boutique en ligne de la société Okamac, leader européen des Mac reconditionnés en France.
Nous sommes spécialisés dans le reconditionnement des ordinateurs Apple depuis plus de 10 ans.
Sur notre site retrouvez nos :
La batterie est garantie à 80% minimim de sa capacité initiale.
Chaque pièce défectueuse est changée afin d’être remplacée par une pièce fonctionnelle.
Tous nos Mac disposent d’une garantie minimum de 12 mois.
Sur notre site Okamac.com, nous proposons nos Mac dans 4 grades esthétiques différents.
Le grade esthétique n'a aucun impact sur le fonctionnement de la machine. Tous nos ordinateurs sont 100% fonctionnels.
Le grade correspond à l’apparence de la machine. En fonction de celui-ci des traces d’une précédente utilisation sont plus ou moins visibiles (présence de rayure sur la coque, légère trace sur l’écran…)
Une question ou une demande d'information ? Appelez nous au 02.41.24.80.04. Le numéro est gratuit et promis nous sommes aussi sympas que professionnels.
Contact info
4 Rue de la Forgerie, 49480, Verrières-en-Anjou, France
- +33 2 41 24 80 04
- contact@okamac.com
- www.okamac.com
4.3
Excellent
5K reviews
Replied to 87% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Okamac
Bonjour,
Nous vous remercions pour retour.
Belle journée,
Pauline - Okamac
macbook air arrive bien emballé avec…
macbook air arrive bien emballé avec instructions claires pour la batterie.
March 9, 2024
Reply from Okamac
Bonjour Sandrine,
Nous vous remercions pour votre avis.
Belle journée,
Pauline de Okamac
Reply from Okamac
Hello!
Thank you for your comments about your Mac and your experience with us.
Have a good day,
Pauline from Okamac
Speed and efficiency of delivery very…
Speed and efficiency of delivery very good. Product in good condition and appears technically sound. More expensive than I expected
March 8, 2024
Reply from Okamac
Hello,
Thank you for your opinion and your feedback.
Have a nice day,
Pauline from Okamac
Reply from Okamac
Bonjour,
Nous vous remercions pour votre commentaire ! Nous sommes heureux de vous savoir satisfait 😁
Bonne journée,
Pauline de Okamac
Average experience overall
Average experience overall. Laptop charger received was faulty, and took a week to get a wrong replacement one and another week to get the correct one. Response time can be better. Customer experience should be prioritised when there's an issue with order and possibly expedite delivery of such replacement goods.
Good that charger was replaced.
February 1, 2024
Reply from Okamac
Hello Daniel,
Thanks a lot for your review, your satisfaction is our priority and we take your comment so we can improve your experience !
It seems important to us that we send a functionnal charger when the one you received first, is faulty.
Have a nice day.
Sullivan
Okamac.com
Reply from Okamac
Bonjour,
Nous vous remercions pour votre avis et sommes heureux de vous savoir satisfait de votre achat.
Bonne journée,
Pauline de Okamac
Good price and good products
Good price and good products. Delivery with extra packing protection. I will buy once again from them.
February 5, 2024
Reply from Okamac
Hello!
Thank you for your feedback about your experience with Okamac. We are so happy to have you into our clients.
See you soon at Okamac and have a good day!
Pauline from Okamac
Parfait....
February 5, 2024
Reply from Okamac
Bonjour,
Merci pour votre avis ! ☺️
Bonne journée,
Pauline
Fidèle à la description
January 31, 2024
Reply from Okamac
Bonjour,
Merci pour votre commentaire. Nous sommes ravis que votre Mac Mini réponde à vos besoins ☺️
Bonne journée,
Pauline de Okamac
Reply from Okamac
Hello!
Thank you for your comment! We are happy to know that you love your new MacBook Pro! ☺️
See you soon at Okamac 💻
Pauline from the Okamac team
Service parfait
January 10, 2024
Reply from Okamac
Bonjour Stéphane,
Merci beaucoup pour votre retour d'expérience, nous sommes heureux d'avoir répondu à vos attentes !
Belle journée,
Pauline de Okamac
Love Okamac
This is great, ordered a macbook air m2 in ”good” condition but it was just as new!😊Delivery was 2 days faster then the tracking suggested, even got some candy in the box when opened. Really happy with okamac. The macbook was very safely packaged with big plastic bubbles wrapped around. It also came with a guide how to reset the battery/keyboard. Thank you so much Okamac!😊
Best regards from Sweden
January 3, 2024
Unprompted review
Reply from Okamac
Hello,
Thank you very much for your feedback with Okamac, we are glad you are happy with your purchase. ☺️
I wish you all the best with your new MacBook Air M2 and maybe see you soon?
Have a nice day,
Pauline from Okamac!
Reply from Okamac
Bonjour Alexis !
Nous sommes ravis d'avoir répondu à vos besoins, merci pour votre avis. ☀️
Bonne journée,
Pauline de Okamac !
Reply from Okamac
Bonjour,
Merci pour votre retour au sujet de votre expérience avec Okamac ! Nous sommes ravis d'avoir répondu à vos besoins.
Très belle journée,
Pauline de Okamac 💻
Produit conforme à la description.
November 14, 2023
Reply from Okamac
Bonjour Thierry,
Merci beaucoup de votre retour positif sur votre expérience avec Okamac ! Toute l'équipe est ravie de voir que votre nouveau mac correspond parfaitement à vos attentes 😀
Je vous souhaite une agréable journée.
Sullivan
Okamac.com
My computer isnt turning on
September 29, 2023
Top bon Produit RAD merci Okamac
October 28, 2023
NEVER BUY FROM THEM
SUPERBAD SERVICE AND PRODUCT! My computer broke down and stopped working 3 days after I received my new computer from Okamac. Since then they have argued with me for 1 month now and have said that they can only help me if a pay them to fix the computer. They don’t help, they are awful!!
November 4, 2023
Unprompted review
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